Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Issues with cleanliness
Air conditioning problems
Breakfast service needs improvement

Categories

Cleanliness
7.68
Some reviews mentioned cleanliness issues, particularly with the breakfast area and gym.
Service
9.15
Many reviews highlighted the staff's friendliness and helpfulness, though there were some issues with professionalism.
Location
9.19
Guests expressed satisfaction with the hotel location being close to amenities and attractions.
Room Quality
8.14
Several reviews highlighted the spacious and comfortable rooms, though issues with air conditioning were mentioned.
Amenities
7.17
Amenities received mixed feedback, particularly about the gym and breakfast service.
Value for Money
7.63
Given the high price point and some issues, guests felt the value for money could be improved.
Food and Beverage
7.18
Comments indicated that breakfast could be chaotic and not well managed, affecting overall experience.
Overall Experience
8.65
Despite some issues, guests largely had a positive overall experience, especially with the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 14:48

Property Description

Luxurious Amenities
Indulge in a seasonal outdoor pool, indoor pool, fitness centre, and garden for the ultimate relaxation.

Comfortable Accommodations
Enjoy air conditioning, flat-screen TV, safety deposit box, and a private bathroom in each room.

Culinary Delights
Start your day with a delicious buffet breakfast, and later savor American, Chinese, and Indonesian cuisine at the on-site restaurant.

Book now to experience luxury and comfort at Sahid Zarafshon Bukhara.

Important information:

Please note that the swimming pool is for females only every Sunday and Monday from 12:00 to 15:30.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

8.1
Based on 465 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 7.17
Value for Money: 7.63
Food and Beverage: 7.18
Overall Experience: 8.65
M
Malika • extended_group • uz
10
Pros:

Прекрасный персонал! Бесплатно нам повысили с делюкса до люкса номер, все спрашивали, учитывали комментарии

2025-10-18 • via Nuitee
H
HASAN ERTUĞRUL • solo_traveller • tr
10
Tek seçilecek otel
Pros:

Oda temiz ve güzel kahvaltısı müthiş çalışanlar güler yüzlü ve yardım sever

Cons:

Herşey olağanüstü

2025-10-16 • via Nuitee
M
Mukhtorkhon • couple • uz
9
2025-10-15 • via Nuitee
M
Miraziz • extended_group • uz
8
2025-10-13 • via Nuitee
A
Augustin • solo_traveller • ro
10
Perfect stay in Bukhara
Pros:

I had an amazing experience at Sahid Zarafshon Hotel. The rooms are incredibly spacious and beautifully furnished, offering real comfort and peace after a day of exploring Bukhara. Everything was spotless, and I truly appreciated the quiet atmosphere.
The staff were always friendly and helpful, making me feel genuinely welcome. A special mention goes to Nuzi from the front desk, who clearly understands what great customer service means. She handled every detail with care and professionalism, which made my stay feel personal and memorable. The breakfast was variated and tasty, with options for every preference. The pool is well maintained and perfect for relaxing (Iindoor pool with heated pool). I would  highly recommend this hotel.

2025-10-12 • via Nuitee
M
Mira • solo_traveller • uz
8
Pros:

Staff is very nice and helpful.

Cons:

We booked other room but they gave different room.

2025-10-11 • via Nuitee
M
Mira • solo_traveller • uz
8
2025-10-11 • via Nuitee
A
Ali • solo_traveller • fi
10
Pros:

Good staff, in reception

2025-10-09 • via Nuitee
A
Ahrari • extended_group • fi
10
Pros:

Staff attitudes

2025-10-09 • via Nuitee
R
Rafipour Langeroudi • solo_traveller • fi
10
Pros:

Reception staff are very nice

Cons:

Nothing

2025-10-09 • via Nuitee
N
Natalya • solo_traveller • by
3
2025-10-04 • via Nuitee
• couple • cn
8
Pros:

酒店位置不错，下面就有超市和汉堡店，离老城也在1公里附近

Cons:

第一天热水不太热，窗帘不够长有些不太遮光

2025-10-03 • via Nuitee
M
mohammed iqbal • couple • au
7
good
Pros:

nice hotel

2025-10-03 • via Nuitee
U
Umed • family_with_children • uz
10
Pros:

Everything was excellent, very friendly staff and great service.🤝

2025-10-02 • via Nuitee
L
Laura • couple • gb
2
Sweltering room, air conditioning not fit for purpose
Pros:

This hotel looks the part on the surface. Unfortunately there were many poor qualities - given how expensive the hotel is (Western European price) it does not deliver at all.

1. The air conditioning in the room did not work at all - this was an ongoing issue that the hotel engineer and the hotel desk manager came to our room for. It was 28 deg in the room and they did not put the ‘chiller’ on claiming that there were guests from India that may be cold. This was completely unacceptable - 31 deg outside and we paid for a room with air conditioning that did not work and made it impossible to sleep.
2. Airport pick up - arranged far in advance and the driver did not know which hotel or indeed where it was located - continued below

Cons:

3. Gym was large but some equipment broken and the floor had clearly not been cleaned
4. Breakfast was chaotic - food not labelled (no good for vegetarians) no cups for coffee or glasses for water replenished with staff not having any clear direction or clue of how to work. Food items not replenished so if you go in the middle of service you are unlikely to get a full choice.
5. Staff attitude - really needs to be more professional - a greeting when you enter / leave the hotel for example

We would not stay here again - the sweltering room temperature making it impossible to sleep as the main but not only reason

2025-10-01 • via Nuitee
A
Adel • couple • ae
10
الاقامه جيده جدا والموقع ممتاز
Pros:

الموقع ممتاز جدا طاقم العمل متعاون جدا اي سوال عن مواقع الترفيه او سياحيه يعطونك المفيد من المطاعم او الإمكان السياحيه ببخاري المديره متعاونه بشكل غير استثنائي بكل تفاصيل الاقامه كانت هناك مشكله بأول يوم وصولي تمت المتابعه ع الفور الشكر لمديره الفندق نوزي وطاقم الاستقبال

Cons:

كل شي كان رائع بكل تفاصيل الاقامه لا يوجد
شي لم يعجبني

2025-10-01 • via Nuitee
A
Alexey • family_with_children • ru
1
Pros:

Большой отель

Cons:

При оплате были проблемы с карты сеяли сумму оплаты три раза, несколько дней ждал возврат
В номере куцие и дешевые принадлежности тапки, шампуни и крема.
Не работал выключатель в душе, нельзя нормально выключить душ и почти нельзя настроить температуру воды. Плохо работал унитаз невозможно нажать на слив. Не работали полотенце сушители в душевой холодно. Раковины установлены на столешницы под встройку, и они очень высокие и не удобные. В номере стоят стремные аксесуары, стремная лампа под кожу на столе часы которыми нельзя пользоваться так как при отключении света они сбивают время и их надо перенастраивать. Сейфы не зафиксированы на шкаф, в чем их смысл при весе в 3 кг неясно. Между номерапи в типа сьюте неверно установлены замки и получилось что дети могут нашу спальню закрыть на две двери с замком.
В номере ужасно темно, все освещение это 2 спота, шторы просвечивают и утром светло как днем с открытыми шторами. При бронировании мне нужно было добавить день и при обращении в отель они мне ответили сами там как-то разберитесь что вам там нужно. Завтрак вроде ничего но тоже как в бедной семье вместо нормальных 2-3х кофемашин стоят 6домашких, половина из которых не работает, все 5 грязные и плохо обслужены внутри и так как все это на потоке плохо работает рядом стоит парень в мыле и без конца перезаправляет их и вытряхивает отработаный кофе чтобы это все как то рабоотало. Чувак который жарит яичницу дри дня исчезал когда мы приходили. Видно что в отеле экономят на всем. А цена за 3 ночи за сдвоенный номер у нас вышла в 1300 долларов и это ужас . Самарканд силк роад и самарканд мевенпик при качестве все выше на много стоил в почти 2 раза дешевле. Больше туда ни ногой.

2025-09-30 • via Nuitee
R
Raheb R • family_with_children • ca
10
Highly recommended
Pros:

The size of the rooms and bathrooms were huge. The rooms are well maintained and comfortable. The staff were extremely friendly. Especially the manager Ms.Nazokat, she was very helpful and professional. Only suggestion is to arrange more lights in the room.

Cons:

NA

2025-09-28 • via Nuitee
H
Hüseyin • couple • tr
6
2025-09-20 • via Nuitee
D
Deborah • couple • gb
10
Great staff, especially the manager Nozy
Pros:

All the staff were very kind and helpful, especially the manager Nozy she kindly upgraded us and helped us to book a table in the restaurant.
We highly recommend this hotel.

Cons:

The outside pool areas need upgrading..

2025-09-20 • via Nuitee