Swiss-Belexpress Cideng

Hotels
•
Swiss-Belexpress
8.4 (46 reviews)
No.58 Jalan Cideng Timur , Jakarta , id

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Nice location
Cons:
Dirty rooms
Unhelpful staff
Poor location and accessibility

Categories

Cleanliness
6.86
Multiple reviews mentioned dirty rooms and insufficient cleanliness.
Service
9.33
Friendly staff reported positively in several reviews.
Location
8.37
Location is great according to some reviews, but issues with accessibility and noise were mentioned.
Room Quality
7.82
Reports of room size and broken features negatively impacted the perception.
Amenities
9.35
Facilities were often highlighted positively by guests.
Value for Money
7.81
Guests felt the hotel was not worth the amount paid considering the issues reported.
Food and Beverage
8.86
Breakfast was positively reviewed, but details on other foods were limited.
Overall Experience
8.83
Mixed reviews suggest a pleasant experience despite several mentioned concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 21:04

Property Description

Convenient Location
Discover a prime location near Jakarta's top attractions, including the National Museum and Grand Indonesia.

Comfortable Rooms
Enjoy modern amenities such as air conditioning, free WiFi, and flat-screen TVs in our cozy rooms.

On-Site Dining
Indulge in delicious meals at our hotel restaurant, offering a variety of culinary delights.

Ready to experience the best of Jakarta? Book your stay at Swiss-Belexpress Cideng today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 46 reviews
Cleanliness: 6.86
Service: 9.33
Location: 8.37
Room Quality: 7.82
Amenities: 9.35
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 8.83
S
Selim • couple • ae
10
2026-04-10 • via Nuitee
S
Selim • solo_traveller • ae
10
2026-04-10 • via Nuitee
S
Selim • couple • ae
10
2026-04-10 • via Nuitee
T
Tracey • couple • gb
8
2026-03-26 • via Nuitee
T
Tracey • couple • gb
9
2026-03-01 • via Nuitee
R
RE • extended_group • nl
7
Pros:

De kamers zijn goed en schoon. Alleen kan geluidsisolatie beter worden aangebracht, verkeerslawaai van buiten hoor je te goed

Cons:

Restaurant is wat aan de oudere kant en kille uitstraling. Lobby is aan de kleine kant, er is nauwelijks wachtruimte met banken/sofa’s aanwezig

2026-02-26 • via Nuitee
D
Dony • couple • id
8
Room is clean
Pros:

Clean and tidy

Cons:

No parking space, only fit 4 cars in front of hotel entrance (pls confirm hotel if they provide vallet parking). This is express hotel, suitable for short business stay

2026-02-09 • via Nuitee
P
Paul • couple • at
8
Hotel bei dem Preis Leistung passt
Pros:

Das Zimmer war sehr geräumig, ruhig und gut klimatisiert. Bett bzw Matratze war für uns ideal - haben sehr gut geschlafen. Personal war überaus freundlich und hilfsbereit. Sehr gutes Frühstück. Wir würden das Hotel wieder buchen.

Cons:

Für Kaffeeliebhaber ist der Frühstückskaffe nicht besonders gelungen. Guten Kaffee gibt es nur gegen Aufpreis.

2026-01-24 • via Nuitee
C
Caren • couple • de
7
2026-01-20 • via Nuitee
H
Habib • couple • id
7
2026-01-20 • via Nuitee
A
AHMAD MARZUKI • couple • my
8
2026-01-13 • via Nuitee
W
Wahyu Yuli • couple • id
9
Pros:

Clean and staff very friendly

2026-01-08 • via Nuitee
A
Adam Alrubai • couple • au
10
Pros:

All good and great services

Cons:

Nothing all good

2026-01-02 • via Nuitee
A
Adam Alrubai • solo_traveller • au
10
2026-01-02 • via Nuitee
A
Alfia Puji • couple • id
9
2025-12-28 • via Nuitee
J
Janeth Mathias • couple • id
10
2025-12-24 • via Nuitee
K
Khayri K H • solo_traveller • ps
1
Pros:

Nothing

Cons:

The staff took my room key but didn't give it to me. I already had a reservation and paid the security deposit, but it wasn't valid. They treated me with racism and in a very rude manner. I immediately contacted management, but it was no use. They informed me that the reservation had been canceled on their end. I contacted you to confirm whether the reservation was indeed canceled or not, and I spoke with you via chat. You told me you were waiting for a response from the hotel, and I am still waiting for my money and security deposit to be refunded.

2025-12-19 • via Nuitee
A
Ahmed • solo_traveller • sa
10
Pros:

النظافه فقط

Cons:

موقع الفندق

2025-12-03 • via Nuitee
O
Omar • couple • au
4
Bad and the stuff in the reciption unhelpful and I’m unhappy for the money I paid
Pros:

The location was great

Cons:

Tbh the stuff is very unhelpful the room was very dirty and unsafe , window lock was broken.

2025-11-29 • via Nuitee
A
Abdulaziz • solo_traveller • sa
1
كانت سيئة بسبب الموقع وزحمة الشارع واصوات الدبابات
Pros:

ولاشي

Cons:

مكانة وايضاً حجم الغرفة ولايوجد دولايب للملابس

2025-11-26 • via Nuitee