Signature Hotel Astoria

Hotels
•
Novum Hotels
6.6 (2814 reviews)
Brennerstr. 17 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Value for money
Cons:
Cleanliness issues
Noisy area
Limited breakfast quality

Categories

Cleanliness
6.06
Multiple mentions of cleanliness issues and negative sentiments regarding the hotel's state.
Service
8.03
Friendly and helpful staff were frequently mentioned.
Location
6.57
Central location is convenient, but surrounding area is described as sketchy and unsafe.
Room Quality
6.52
Some rooms were described as okay, but issues with facilities were noted.
Amenities
6.05
Limited amenities mentioned, with some dissatisfaction regarding the condition of the facilities.
Value for Money
7.51
Value is seen as acceptable, mentioning that you get what you pay for.
Food and Beverage
5.56
Breakfast had mixed reviews, with some stating improvement is needed.
Overall Experience
6.53
Mixed overall experience; some appreciated the stay while others found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:15

Property Description

Convenient Location
Located just a 5-minute walk from Hamburg's main train station and Außenalster lake, Hotel Astoria offers a peaceful retreat from the bustling city center.

Comfortable Accommodation
The hotel features cozy rooms with wooden furniture and modern amenities, providing a comfortable stay for guests.

Delicious Breakfast
Start your day right with a complimentary continental breakfast buffet at Signature Hotel Astoria, ensuring you're fueled up for a day of exploring the city.

Experience the perfect blend of convenience, comfort, and great food at Hotel Astoria. Book your stay now for an unforgettable Hamburg getaway.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per stay when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 2814 reviews
Cleanliness: 6.06
Service: 8.03
Location: 6.57
Room Quality: 6.52
Amenities: 6.05
Value for Money: 7.51
Food and Beverage: 5.56
Overall Experience: 6.53
A
Andrea • couple • de
4
Pros:

Lage

Cons:

Zimmer, Komfort

2026-02-14 • via Nuitee
M
Morten • family_with_children • dk
6
2026-02-14 • via Nuitee
N
Nicole • couple • de
2
Nicht für Familien mit Kinderwagen zu empfehlen
Pros:

- Personal stehts freundlich
- Zimmer sehr sauber

Cons:

- Der TV ging nicht
- Frühstück beinhaltete alte Brötchen und teilweise schimmligen Käse und angetrocknete Wurst, außerdem sehr geringe Auswahl.
- nicht geeignet für Familien mit Kinderwagen, da selbst mit Aufzug Treppen zu bewältigen sind

2026-02-13 • via Nuitee
W
Wolter • extended_group • de
5
Der Preis lockte, aber das nächste Mal wieder mehr investieren
Pros:

...einfach alt und nicht mehr auf einem annähernd aktuellen Stand

Cons:

...sehr kleine Zimmer, extrem kleines Bad/WC. Niedrige Stoßkanten im Treppenflur

2026-02-11 • via Nuitee
M
Moritz • solo_traveller • de
6
Pros:

Frühstück war einfach, aber gut. Brötchen waren lecker.

Cons:

Viele Balken im Zimmer, keine Nachttischlampe

2026-02-11 • via Nuitee
D
Dmytro • solo_traveller • de
10
Perfekt! Das Personal ist hilfsbereit und freundlich.
Pros:

Das Zimmer übertraf alle Erwartungen – es war sauber, warm und gemütlich. Das Bett war wirklich etwas Besonderes, einfach lobenswert.

Cons:

Es war alles fantastisch.

2026-02-10 • via Nuitee
M
Marvin • solo_traveller • de
4
Hamburg immer wieder. Aber nicht in dem Hotel.
Pros:

Lage zum Bahnhof ist sehr gut.

Cons:

Sauberkeit und Komfort lassen zu wünschen übrig. Enge Toilette. Laute Nachbarn. Sehr hellhörig.
Frühstück nur mit dem nötigsten.
Parkplatz teuer und nicht direkt am Hotel. Einige Straßen weiter. Viel Geld für zwei Nächte mit schlechten Frühstück.

2026-02-09 • via Nuitee
K
Knut Ove • solo_traveller • no
8
Det er et relativt enkelt hotell som oppfyller alle basale krav
Pros:

Den er enkel men god

2026-02-09 • via Nuitee
G
Greger • solo_traveller • se
7
2026-01-31 • via Nuitee
R
Ritva • couple • fi
8
Hyvä perushotelli hyvällä sijainnilla
Pros:

Hyvä perusaamiainen jolla pärjäsi pitkään . Hyvä sijainti ja kiva perushuone

Cons:

Siivousta ei tehty koko aikana, vaikka ovessa oli lappu. Itse jouduttiin hakemaan pyyhkeet ym kärrystä.

2026-01-31 • via Nuitee
S
Suharev • extended_group • il
8
2026-01-31 • via Nuitee
P
Pieter • solo_traveller • be
5
Pros:

Staff were very friendly. The room was very clean. That's about all the positive things I can say about this hotel.

Cons:

The hotel is located in a rather unpleasant neighbourhood.
While in my room I wasn't bothered by any sounds from the street, every sound made in the hallway was capable of waking me up - whether it came from other guests or hotel staff.
Bathroom was clean, but it took me 20 mins to figure out how to get the water in the shower hot, and even then it never progressed beyond lukewarm.
The bed had a strange orientation, with the 'headboard' being along the long side, and the head and footends being in midair. Next to the bed was a rickety sidetable that felt like it could break down any moment.
Breakfast was a sad affair.

2026-01-30 • via Nuitee
A
Alfphe • solo_traveller • be
7
2026-01-30 • via Nuitee
M
Mikkel • solo_traveller • dk
7
Fin værdi for pengene
Pros:

Velfungerende mørklægningsgardiner, ok morgenmad, rent og pænt, man får hvad man betaler for.

Cons:

Det var meget lydt, man kunne nemt høre hvornår naboen gik på toilet og i bad. Området er ikke anbefalesværdigt. Især om aftenen var de utrygt at færdes på gaden pga. hjemløse, tiggere, narkomaner og prostituerede. Det hjalp at gå via Ellmenrichtstrasse i stedet for Breimer Reihe eller Steindamm.

2026-01-30 • via Nuitee
K
Karsten • solo_traveller • de
9
Man bekommt mehr als man erwartet hat!
Pros:

Ein einfaches und günstiges Hotel, so wie es sein sollte! Kein Schnickschnack, aber beste, ruhige Lage in der Nähe vom Hauptbahnhof, freundliches Personal, sauber, einfaches Frühstück und das alles zu einem unschlagbaren Preis. Gute und günstige Restaurants gibt es in der Nähe.

Cons:

Das Bad ist sehr klein, aber voll OK.

2026-01-29 • via Nuitee
J
Juan Gregorio • solo_traveller • es
1
Pros:

EN la zona del hotel estaba lleno de gente drogadicto en la puerta del hotel , ruido , gritos de peleas y estaba en una zona muy mala , por la noche no se podía salir por qué había gente drogadandose en la puerta del hotel

Cons:

No me gusta la gente del hotel ya que dejaban pasar a los drogadictos al hotel , en la puerta del hotel peleas

2026-01-29 • via Nuitee
O
Olga • extended_group • de
7
hat den Zweck erfüllt (eine Übernachtung für einen Termin in der Uniklinik Eppendorf)
Pros:

Nettes Personal, ausreichendes Frühstück, sogar vor der angegebenen Uhrzeit

Cons:

Nichts Negatives aufgefallen

2026-01-29 • via Nuitee
S
Susanyaa • solo_traveller • ua
6
2026-01-28 • via Nuitee
J
Julia • solo_traveller • de
5
2026-01-27 • via Nuitee
S
Silvio • solo_traveller • de
7
2026-01-26 • via Nuitee