Citadines South Chengdu

Hotels
Citadines
9.2 (85 reviews)
No. 88, Tian Fu Third Street, Icon Cenesis Plaza Tower 5, Hi-Tech Industrial Development Zone, Chengdu, China , Chengdu , cn

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Clean and spacious
Friendly and helpful staff
Cons:
Location is a bit far from the city center
Noise from neighbors at times

Categories

Cleanliness
9.34
Generally clean and well-maintained, with spacious rooms.
Service
9.81
Staff were extremely kind, helpful, and supportive.
Location
8.35
A bit far from the city center, but accessible via public transport.
Room Quality
9.3
Spacious and comfortable with modern furnishings.
Amenities
9.33
Great in-room amenities including washing machine.
Value for Money
9.79
Excellent value for the quality and service provided.
Food and Beverage
8.34
Breakfast offerings varied but could be improved for Western guests.
Overall Experience
9.31
Overall a lovely experience, would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:33

Property Description

Convenient Location
Situated in the heart of Tianfu New Area, Citadines South Chengdu offers easy access to Tianfu Software Park and Tianfu 3rd Street Subway Station, perfect for business travelers and explorers alike.

Modern Amenities
Enjoy the comfort of self-catering accommodation with free WiFi, a fully equipped kitchen, and a cozy living space complete with a TV and iPod dock. The property also features a fitness center for your convenience.

Exceptional Services
Benefit from complimentary buffet breakfast at the on-site restaurant, free parking, luggage storage, and laundry facilities. Experience a seamless stay with attentive service at Citadines South Chengdu.

Important information:

Please note that guests are required to show a valid government-issued ID card or passport upon check-in.

Breakfast is provided free for children aged 0-5 years old; 50% off for children between 6-12 years old and full price for children above 13 years old. More information are available directly at the property.

Value added tax (VAT) will be implemented in China as of 1 May 2016. Should VAT be administered during time of stay, guests will be liable to the payment of VAT rates applied to room and miscellaneous charges.

Please kindly note that an amount will be charged as deposit for miscellaneous charges upon check-in at the front desk. The deposit is refundable after check upon check-out. More information, please contact the property directly in advance.

All guests staying at the hotel need to provide a nucleic acid test certificate within 24 hours. Please confirm the reception policy with the hotel before placing an order, so as not to affect your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CNY 74 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 7 years old and over stay for CNY 127 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 85 reviews
Cleanliness: 9.34
Service: 9.81
Location: 8.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 9.79
Food and Beverage: 8.34
Overall Experience: 9.31
A
Alexandre couple fr
8
Séjour de 3 nuits
Pros:

Grande chambre spacieuse et calme
Belle vue sur les buildings dans un quartier d’affaires de Chengdu

Cons:

Personnel de l’hôtel insistant… on peut vous attendre à la porte de votre chambre avec un TPE pour régler immédiatement votre séjour ou le moindre supplément. C’est un peu intrusif…
Coup de téléphone de la réception environ 3 fois par jour.

2026-02-14 via Nuitee
S
Sam solo_traveller us
10
2026-01-16 via Nuitee
P
Patrick family_with_children sg
10
Family trip
Pros:

Staff was friendly, room was big and clean. Free breakfast was amazing. Location very near metro station.

Cons:

Nothing much to highlight here except there was 1 tourist who smoked in the lift and lobby which we highlighted to the receptionist. Other than that all good!

2025-12-28 via Nuitee
P
Pamela extended_group sg
9
Amazing
Pros:

The location is close to the train station. The service by the staff is commendable. Especially Cynthia and 安保部徐凯 who helped us with our high speed train tickets when we missed our train. My family and I are super grateful for the staff’s help and enjoyed our stay very much.

Cons:

-

2025-12-25 via Nuitee
D
Daniel extended_group sg
9
Lovely staff make the stay great!
Pros:

Love the staff. Very helpful staff like Joy Wu and He Xing tries to meet our every request. Seldom experience this level of service.

Cons:

Very far from taikoo li and chunxi road. Located about 10km away from City Centre.

2025-12-22 via Nuitee
D
Daniel extended_group sg
8
Nice place in an older place. But maintained and good value for money.
Pros:

Location and was good value for money.

Cons:

Away from city central

2025-12-14 via Nuitee
A
Abhishek solo_traveller in
10
Pros:

Clean and close to subway station

Cons:

For long stays breakfast menu could be an issue

2025-12-05 via Nuitee
A
Andreas solo_traveller de
10
2025-11-29 via Nuitee
K
Kranthi Kumar couple de
9
2025-11-20 via Nuitee
L
Lau Chee San Jeffrey family_with_children sg
9
2025-11-18 via Nuitee
N
Nobuyuki solo_traveller jp
9
また成都に行く時には利用したい。
Pros:

広くて清潔。朝食も非常に美味しくて、種類も日によって変わったので飽きなかった。

Cons:

おそらくやや古い建物をリノベーションしたため、シャワー周りなどは年季を感じた。

2025-11-15 via Nuitee
J
Jimmy solo_traveller nz
10
Excellent service from the staff. Location is convenient.
Pros:

Upgraded to 1 bedroom apartment. Spacious and sufficient for my stay. Air conditioning is comfortable and able to be adjusted to my liking.

Cons:

Wifi speed can be a bit slow from times to times

2025-11-11 via Nuitee
W
Wenbo family_with_children nz
9
2025-11-09 via Nuitee
S
Sonicsonic family_with_children it
9
Ottimo rapporto qualità prezzo, bel appartamento!!
Pros:

Upgrade gratuito alla appartamento deluxe, ottimo rapporto qualità prezzo, è la seconda volta che soggiorniamo in questa struttura dopo 8 anni😊

Cons:

La colazione, quasi nulla pensata agli ospiti occidentali, gli staff non capiscono inglese tranne gli receptionisti.

2025-11-09 via Nuitee
G
Gábor extended_group hu
9
Pros:

Extremely kind and supportive staff, they quickly reacted and solved every problem. We kept the names of some of them: Daisy (room cleaner), Celia and Linn (receptionist). But all the other staff was also very supportinve, including the restaurant staff. Good nearby restaurants with wonderful Sichuan food.

Cons:

This hotel is a bit far from the city centre, but we were aware of that when we booked it.

2025-10-26 via Nuitee
C
Christian family_with_children de
9
Wirklich angenehmer Aufenthalt, können wir als Familie weiter empfehlen.
Pros:

Moderne Zimmer, sehr sauber und sehr nettes Personal das immer hilfsbereit war. Sehr ruhige Gegend speziell am Wochenende da dies ein Business Park ist.

Cons:

Wir wussten das das Hotel etwas südlich der Stadt liegt und ca. 30 Minuten mit der U-Bahn benötigt werden um in die Innenstadt zu kommen. Zum Panda Research Centre war es über eine Stunde.

2025-10-19 via Nuitee
N
Nkem family_with_children us
10
2025-10-07 via Nuitee
H
Hong couple au
10
2025-10-06 via Nuitee
H
Hong couple au
10
2025-10-06 via Nuitee
Y
YUQIAO solo_traveller jp
10
2025-09-14 via Nuitee