Putera Puteri Residence

Hotels
7.4 (502 reviews)
190 Sussex Gardens , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Non-smoking throughout
Sanitized tableware & silverware
Physical distancing in dining areas
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Small room size
No elevator

Categories

Cleanliness
6.24
Several reviews mention cleanliness issues and average standards.
Service
8.21
Friendly staff mentioned across multiple reviews, providing helpful service.
Location
8.75
Consistently highlighted as a strong point, with a perfect location near Paddington.
Room Quality
6.7
Mixed reviews; some found rooms small and cleanliness lacking.
Amenities
7.23
Basic amenities provided, but no outstanding features mentioned.
Value for Money
7.69
Good value noted in several reviews, especially considering location.
Food and Beverage
7.14
No specific mentions about food and beverage options.
Overall Experience
7.21
Decent overall experience with several positive remarks despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:55

Property Description

Prime Location in London
Modern Amenities
Delicious Dining Options

Book now to experience the best of London at Putera Puteri Residence.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.4
Based on 502 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.75
Room Quality: 6.7
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 7.14
Overall Experience: 7.21
L
Léo • solo_traveller • fr
7
2026-02-28 • via Nuitee
A
Amber • solo_traveller • gb
9
Very excellent for a short stay
Pros:

Clean and welcoming . Self check in was good.

Cons:

The option of breakfast would have been good

2026-02-27 • via Nuitee
D
Denis fernandez • solo_traveller • es
10
2026-02-27 • via Nuitee
M
Marius • solo_traveller • no
10
It was a great stay! Very centrally located, just a few minute walk from Paddington station. Very nice room, great for a
Pros:

Very central

2026-02-09 • via Nuitee
R
Rita • couple • pt
8
Bom sítio para ficar em Paddington!
Pros:

A zona do alojamento é incrível! Fica a 3 minutos da estação de Paddington. Zona tranquila com comércio, lojas de conveniência, restaurantes, pubs, etc

Cons:

À chegada vimos que o chão não estava limpo de todo, porém quando comunicamos ao rececionista, ele foi super compreensivo, atencioso e resolveu! Tinha alguns detalhes na WC também, como a cabeça do chuveiros mas nada de horrível.
O ar condicionado funcionou apenas no primeiro dia mas foi algo alheio ao estabelecimento, têm um aquecedor pequeno mas poderoso que aquece o quarto num instante! 😂

2026-02-09 • via Nuitee
E
Estela R • couple • es
9
Estancia muy cómoda
Pros:

Nos sentimos muy cómodos en la habitación. Colchón cómodo y habitación limpia. Muy buena conexión con metro y bus. Bien situado, seguro que volveremos.

Cons:

Lo único que puede mejorar es el desagüe de la ducha, limpiarlo un poco .

2026-01-29 • via Nuitee
J
Julia • family_with_children • es
9
Pros:

La residencia está muy bien ubicada, el lugar es cálido y el personal es muy amable.

2026-01-26 • via Nuitee
B
B.G. • extended_group • nl
10
2026-01-25 • via Nuitee
R
Raditya • couple • gb
10
2026-01-23 • via Nuitee
F
Franck • solo_traveller • fr
7
2026-01-22 • via Nuitee
M
Monica • solo_traveller • pt
8
2026-01-20 • via Nuitee
K
KAAN • solo_traveller • tr
7
Everything went as expected
Pros:

The people were great. And the location was perfect.

Cons:

No elevator makes it difficult for heavy luggage to carry upstairs and the rooms are quite small

2026-01-19 • via Nuitee
V
Valerie • solo_traveller • gb
7
Pros:

The location is very convenient with transport and walking nearby. The room was small but had what was necessary for a short stay. Nice bathroom, comfortable bed, friendly staff member.

Cons:

My receipt said breakfast was provided but it was not - they had decided to discontinue it. I was offered a discount in their restaurant for dinner but that didn't suit my plans.

The wifi was very weak.

The front door stuck at the top - not good when coming home at night and it's difficult to get in. Also, no one is available at reception after 5pm.

2026-01-19 • via Nuitee
C
Calliope • solo_traveller • gb
10
2026-01-19 • via Nuitee
Y
YURI • extended_group • jp
5
Pros:

駅から近い
シャワーの温度、水圧が良い
荷物預かりしてくれる

Cons:

金土日だったからなのか、毎日清掃依頼していたが最後の3日清掃されなかった

2026-01-19 • via Nuitee
A
Alex • couple • es
9
Muy contentos
Pros:

Muy buena ubicación, la cama era muy cómoda, el chico que nos atendió era muy majo

Cons:

La ducha pasaba de frío a caliente sin tocar nada

2026-01-18 • via Nuitee
C
Claire • couple • fr
10
Emplacement idéal, chambre efficace, parfait
Pros:

L’établissement est situé à seulement 3 mins à pied de la station Paddington ! Très pratique et la chambre très efficace pas besoin de plus grand quand on y reste que deux nuits

Cons:

La porte d’entrée principale est un peu compliquée à ouvrir avec le badge mais ce n’est pas un frein

2026-01-18 • via Nuitee
F
Florian • solo_traveller • de
5
Pros:

Location

Cons:

Front door broken

2026-01-17 • via Nuitee
G
Gabriella • solo_traveller • gb
8
2026-01-15 • via Nuitee
A
Aleksandr • couple • am
8
2026-01-08 • via Nuitee