Putera Puteri Residence

Hotels
7.4 (518 reviews)
190 Sussex Gardens , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Non-smoking throughout
Sanitized tableware & silverware
Physical distancing in dining areas
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Small room size
No elevator

Categories

Cleanliness
6.24
Several reviews mention cleanliness issues and average standards.
Service
8.21
Friendly staff mentioned across multiple reviews, providing helpful service.
Location
8.75
Consistently highlighted as a strong point, with a perfect location near Paddington.
Room Quality
6.7
Mixed reviews; some found rooms small and cleanliness lacking.
Amenities
7.23
Basic amenities provided, but no outstanding features mentioned.
Value for Money
7.69
Good value noted in several reviews, especially considering location.
Food and Beverage
7.14
No specific mentions about food and beverage options.
Overall Experience
7.21
Decent overall experience with several positive remarks despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:55

Property Description

Prime Location in London
Modern Amenities
Delicious Dining Options

Book now to experience the best of London at Putera Puteri Residence.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 518 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.75
Room Quality: 6.7
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 7.14
Overall Experience: 7.21
M
Myriam • solo_traveller • ca
7
Pros:

The location is perfect!

2026-03-27 • via Nuitee
J
Jamal • solo_traveller • gb
10
Pros:

Very quiet place. Nice stuff. Good hospitality

Cons:

The stuff .the place.

2026-03-25 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-03-22 • via Nuitee
F
Francesca • couple • it
9
Pros:

Vicinissima a Paddigton Station, negozi di souvenir e ristoranti.

2026-03-20 • via Nuitee
M
Maciej • couple • pl
8
Pros:

Dobra lokalizacja. Na krótki pobyt 2-3 maks hotel wystarczający.

Cons:

Nieszczelne okna i opadająca roleta w oknie.

2026-03-19 • via Nuitee
S
Sharon • solo_traveller • gb
8
Compact but very convenient
Pros:

Great location very convenient for Paddington Station and bus routes. Lots if eateries nearby. Street felt safe.

Cons:

3 flights of stair. Electric sockets next to bed made worrying noise when I plugged phone in so did not use.

2026-03-15 • via Nuitee
O
OwenyGymro • solo_traveller • gb
8
2026-03-13 • via Nuitee
J
Jean-michel • couple • fr
7
Bon établissement
Pros:

Emplacement parfait, à 5 min du métro par lequel passe plusieurs ligne et dessert beaucoup de quartiers

Cons:

Propreté et confort tout juste mais pour le prix c'est acceptable

2026-03-09 • via Nuitee
A
Alina • couple • de
6
Pros:

Nettes und hilfsbereites Personal, man hatte die Möglichkeit den Wäscheraum mitzubenutzen. Zimmer waren groß und die Betten bequem.

Cons:

Kleines Badezimmer, was teilweise Schimmel aufwies. Die Fenster sind nur einfach verglast, wodurch der Straßenlärm sehr hörbar war. Zudem hat es sehr durch die Fenster gezogen, weshalb das Zimmer durchgehend kalt war. Leider hatte das Zimmer nur eine mobile Heizung, die den Raum nicht aufgeheizt hat.

2026-03-03 • via Nuitee
C
Conte • couple • it
6
Ottima posizione, vicinissima alla metro. Stanza piccola, ma pulita e super carina!
Pros:

L’accoglienza e disponibilità di chi gestisce la struttura

Cons:

L’acqua in bagno diventava facilmente fredda e ha creato qualche problema la sera

2026-03-03 • via Nuitee
M
Meg • solo_traveller • gb
8
2026-03-01 • via Nuitee
L
Léo • solo_traveller • fr
7
2026-02-28 • via Nuitee
A
Amber • solo_traveller • gb
9
Very excellent for a short stay
Pros:

Clean and welcoming . Self check in was good.

Cons:

The option of breakfast would have been good

2026-02-27 • via Nuitee
D
Denis fernandez • solo_traveller • es
10
2026-02-27 • via Nuitee
R
Rita • couple • pt
8
Bom sítio para ficar em Paddington!
Pros:

A zona do alojamento é incrível! Fica a 3 minutos da estação de Paddington. Zona tranquila com comércio, lojas de conveniência, restaurantes, pubs, etc

Cons:

À chegada vimos que o chão não estava limpo de todo, porém quando comunicamos ao rececionista, ele foi super compreensivo, atencioso e resolveu! Tinha alguns detalhes na WC também, como a cabeça do chuveiros mas nada de horrível.
O ar condicionado funcionou apenas no primeiro dia mas foi algo alheio ao estabelecimento, têm um aquecedor pequeno mas poderoso que aquece o quarto num instante! 😂

2026-02-09 • via Nuitee
M
Marius • solo_traveller • no
10
It was a great stay! Very centrally located, just a few minute walk from Paddington station. Very nice room, great for a
Pros:

Very central

2026-02-09 • via Nuitee
E
Estela R • couple • es
9
Estancia muy cómoda
Pros:

Nos sentimos muy cómodos en la habitación. Colchón cómodo y habitación limpia. Muy buena conexión con metro y bus. Bien situado, seguro que volveremos.

Cons:

Lo único que puede mejorar es el desagüe de la ducha, limpiarlo un poco .

2026-01-29 • via Nuitee
J
Julia • family_with_children • es
9
Pros:

La residencia está muy bien ubicada, el lugar es cálido y el personal es muy amable.

2026-01-26 • via Nuitee
B
B.G. • extended_group • nl
10
2026-01-25 • via Nuitee
R
Raditya • couple • gb
10
2026-01-23 • via Nuitee