Astara Hotel Balikpapan

Hotels
8.2 (36 reviews)
Komp. BSB Balikpapan Superblock, Jl. Jenderal Sudirman No.47, Gn. Bahagia, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur , Balikpapan , id

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Professional staff
Strong WiFi
Great breakfast
Cons:
Not well kept
Feels worse than a motel
Not worth the price
Very noisy

Categories

Cleanliness
6.88
Terrible and feels worse than a motel, not well kept.
Service
9.35
Staff were professional.
Location
9.39
Great location.
Room Quality
6.84
Not well kept and feels worse than a motel.
Amenities
8.87
Strong WiFi.
Value for Money
6.33
Not worth the price and feels like a loss.
Food and Beverage
9.38
Great breakfast.
Overall Experience
8.55
Overall experience reflects mixed reviews based on strengths and weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:23

Property Description

Luxurious Accommodation with Exciting Amenities

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor swimming pool or break a sweat at the fitness centre during your stay at Astara Hotel Balikpapan.

Diverse Dining Options: Indulge in a buffet, continental, or American breakfast at the property's restaurant serving American cuisine. Vegetarian and halal options are also available upon request.

Family-Friendly Features: With a children's playground, kids' club, and spacious family rooms, Astara Hotel Balikpapan ensures a fun and comfortable stay for guests of all ages.

Book now to experience a delightful blend of luxury and convenience at Astara Hotel Balikpapan!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.2
Based on 36 reviews
Cleanliness: 6.88
Service: 9.35
Location: 9.39
Room Quality: 6.84
Amenities: 8.87
Value for Money: 6.33
Food and Beverage: 9.38
Overall Experience: 8.55
K
KHAIRUL AZRI • family_with_children • bn
8
2026-01-27 • via Nuitee
A
Ali Ahmad • family_with_children • bn
10
2026-01-10 • via Nuitee
A
Ali Ahmad • family_with_children • bn
10
2026-01-10 • via Nuitee
A
Ali Ahmad • family_with_children • bn
10
2026-01-07 • via Nuitee
O
Og • solo_traveller • us
2
Not worth the price and not well kept but Great breakfast and great location and staff were professional
Pros:

The location and strong WiFi

Cons:

Terrible and feels worse than a motel , not well kept and a loss and not even close to the price - really not worth the money ..you can stay with a friend in town or anywhere

2025-12-07 • via Nuitee
F
FiFie • family_with_children • bn
10
2025-11-04 • via Nuitee
N
Nora • family_with_children • nl
9
2025-10-14 • via Nuitee
N
Nora • family_with_children • nl
8
2025-10-11 • via Nuitee
H
Hoong Kim • solo_traveller • my
10
2025-08-17 • via Nuitee
H
Hoong Kim • solo_traveller • my
10
2025-08-14 • via Nuitee
P
Peter Ronald • family_with_children • id
3
One night stay
Cons:

Very basic. Very noisy. Would not go back

2025-08-05 • via Nuitee
R
rosez • family_with_children • bn
7
Pros:

Location

Cons:

Aircond just 70% in my room.

2025-07-06 • via Nuitee
A
Alee • young couple • bn
10
Exceptional
2025-06-30 • via Nuitee
H
Hoong • review category business travellers • my
10
Exceptional
2025-06-24 • via Nuitee
H
Hoong • review category business travellers • my
10
Exceptional
2025-06-24 • via Nuitee
H
Hoong • review category business travellers • my
10
Exceptional
2025-06-21 • via Nuitee
H
Hoong • review category business travellers • my
5
Passable
Pros:

The location has always been nice the last few times I've been here.

Cons:

I arrived early at around 9am to the hotel as it was the only flight here for the day, I had to wait until 2pm to check in.
No issue on that part, but they placed my room at the 7th floor where renovations were going on.
I was tired from the day before and I wanted to rest once I've checked in, but the drilling and knocking was so loud.
The AC there seems to always have problems, the remote couldn't be used to turn it off or control the temperatures.
I've told front desk and they said that they'll contact someone about it, but nothing was done.

2025-05-25 • via Nuitee
H
Hoong • review category business travellers • my
10
Exceptional
2025-05-02 • via Nuitee
H
Hoong • review category business travellers • my
10
Exceptional
2025-05-02 • via Nuitee
H
Hoong • review category business travellers • my
10
Exceptional
2025-05-02 • via Nuitee