Hotel Excelsior Karachi

Hotels
7.9 (1181 reviews)
Sarwar Shaheed Road , Karachi , pk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness acknowledged
Cons:
Unclean linens
Breakfast variety
Check-in delays

Categories

Cleanliness
7.23
Mixed sentiment; some complaints about unclean towels and bedsheets.
Service
8.7
Generally positive remarks on friendly and helpful staff.
Location
8.74
Positive feedback regarding its central location.
Room Quality
7.69
Room size issues noted; some comments on cleanliness.
Amenities
7.72
Lack of complimentary late check-out mentioned but some amenities were adequate.
Value for Money
8.18
Overall regarded as decent value despite some complaints.
Food and Beverage
6.73
Negative feedback on breakfast quality and variety.
Overall Experience
8.2
Mentioned as a decent place with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:46

Property Description

Luxurious Accommodation
Hotel Excelsior Karachi, located in the heart of Saddar Town, offers elegant 4-star accommodation with modern amenities. Guests can enjoy air-conditioned rooms equipped with all essentials for a comfortable stay, including a flat-screen TV and a private bathroom.

Delicious Dining Options
Indulge in a culinary journey at the on-site restaurant serving delectable Chinese cuisine. Whether you crave authentic flavors or international dishes, the dining experience at Hotel Excelsior Karachi is sure to delight your taste buds.

Convenient Services
With free WiFi, 24-hour room service, and a dedicated front desk, guests can expect top-notch service throughout their stay. Additionally, the hotel offers free private parking and a paid airport shuttle for hassle-free transportation.

Experience luxury and convenience at Hotel Excelsior Karachi - book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for PKR 1,500 per person per night when using an existing bed.
    People no matter the age stay for PKR 2,200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1181 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.2
W
Waqas Ahmed solo_traveller my
8
2026-05-09 via Nuitee
N
navi solo_traveller pk
10
2026-05-07 via Nuitee
M
Muhammed Yunus solo_traveller pk
9
2026-05-07 via Nuitee
M
Muhammad Arslan extended_group pk
10
Pros:

From location of the hotel to services everything was top notch. Got a reservation for one day and eventually extended for another day because of excellent service

Cons:

Everything was likable

2026-05-07 via Nuitee
M
MUHAMMAD solo_traveller pk
9
2026-05-04 via Nuitee
M
Muhammad Umer couple pk
9
2026-05-04 via Nuitee
A
Amjad couple dk
8
2026-05-04 via Nuitee
Z
Zaara solo_traveller pk
5
2026-04-30 via Nuitee
L
Liaqat solo_traveller pk
9
2026-04-29 via Nuitee
I
Irfan solo_traveller om
10
2026-04-26 via Nuitee
T
Talha couple sa
1
2026-04-26 via Nuitee
I
Irfan couple om
10
2026-04-26 via Nuitee
S
Shahzad solo_traveller my
10
EXCELSIOR EXCEEDS EXPECTATIONS
Pros:

I had an excellent stay and would like to sincerely thank the entire team for their outstanding service. The staff were warm, welcoming, and highly professional, and the cleanliness exceeded my expectations.
The location is very convenient, with Atrium Mall just opposite and Zainab Market within walking distance.
A special note of appreciation to Front Office Supervisor, Mr. Haseeb Ahmed Qureshi, for his exceptional professionalism and attentive service, which truly enhanced my experience.
I look forward to staying here again. Keep up the excellent work!

Cons:

The night shift front office team provided excellent service and demonstrated a high level of professionalism. I would, however, like to respectfully share a minor observation regarding their uniforms, which appeared somewhat worn.
I apologize for pointing this out, but a refreshed and well-maintained attire would further enhance the overall presentation and guest experience. It may be worthwhile for the management team to consider this aspect, as it contributes to the property’s overall impression.

2026-04-25 via Nuitee
A
Abdullah solo_traveller pk
4
Very disappointing stay. I was expecting better for the money.
Pros:

Staff cleaned the room on time

Cons:

The room size, the location, the noise

2026-04-22 via Nuitee
Z
zeeshan extended_group pk
10
2026-04-20 via Nuitee
Z
zeeshan solo_traveller pk
10
2026-04-20 via Nuitee
N
navi solo_traveller pk
4
Pros:

I always like atmosphere regarding place and cleanliness

Cons:

I didnt like weird rules of check in and check out time. And no cooperation of staff when buying anything from outside. Special in starting i was not given the room i booked, later on it was changed after my force on reception staff. This time was not good experience.

2026-04-17 via Nuitee
A
Awais solo_traveller pk
5
Pros:

Taste could be better along with menu.

Cons:

Cleanliness, needs to be better.

2026-04-16 via Nuitee
B
Bilal couple pk
10
2026-04-16 via Nuitee
S
Syed Danish solo_traveller ae
9
2026-04-15 via Nuitee