Everhome Suites Ontario Airport

Hotels
•
Everhome Suites
8 (103 reviews)
1820 East G Street , Ontario , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Brand new property, generally very clean
Comfortable bed and excellent HVAC
Plenty of in-room storage and full-size fridge
Good location, close to I-10/freeway
Occasional helpful staff response (e.g., prompt room move)
Cons:
Unhelpful or absent front desk staff; attitude problems
Housekeeping failures and pet hair causing allergic reaction
Poorly equipped kitchenette (no forks, minimal cookware) and no coffee available
Elevator out of order for multiple days and nighttime noise/disturbances
Slow reimbursement of damage deposit

Categories

Cleanliness
8.5
Multiple reviewers call the property very nice and clean and the hotel is described as brand new; however one guest experienced severe pet hair/allergy issues and delayed housekeeping, so cleanliness is generally good but with at least one serious lapse.
Service
6
Several complaints about unhelpful or condescending staff, front desk often unattended or slow to respond, and attitude problems; occasional helpful customer service actions (e.g., room move in ~20 minutes) limit the downgrade.
Location
9
Location praised (good location, close to I-10 freeway) and not a recurrent source of complaints — generally a strong point for guests.
Room Quality
9
Rooms are described as brand new with excellent storage, comfortable bed, good HVAC and full-size fridge; some dislikes (sliding bathroom door, motion-sensitive light, poorly appointed kitchenette) but overall room quality is high.
Amenities
6
Amenity issues noted: poorly appointed kitchenette (no forks, minimal cookware), no coffee available/limited pods, elevator outages during a stay, and AC outage for one night — amenities are lacking in several important areas.
Value for Money
9
Aside from complaints about slow reimbursement of damage deposit, there are no repeated complaints about pricing vs. product; given the new condition and many positives in room quality/location, perceived value remains strong despite the deposit issue.
Food and Beverage
8.5
Very little food offering noted; several guests reported no coffee and one noted no breakfast taken — F&B not a highlight but not widely criticized beyond the coffee/kitchenette shortcomings.
Overall Experience
8
Mixed experiences: some guests had very positive stays (clean, nice rooms, helpful staff in cases) while others reported serious service/housekeeping failures, noise disturbances, elevator outages and appliance/amenity problems; overall sentiment balances to the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:35

Property Description

Ultimate Comfort
Experience a cozy stay in our well-appointed rooms featuring TV with satellite channels and a fully equipped kitchen for your convenience.

Convenient Amenities
Enjoy the ease of having a fridge in every room, making it convenient for storing snacks and beverages during your stay.

Ideal Location
Perfectly situated just 2 km from LA/Ontario International Airport, making your travel experience hassle-free.

Book your stay at Everhome Suites Ontario for a memorable and comfortable experience.

Important information:

Parking is available for USD 10 per night.

Please note that pets will incur an additional charge of US$10 per day, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 103 reviews
Cleanliness: 8.5
Service: 6
Location: 9
Room Quality: 9
Amenities: 6
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 8
B
bakadeku • couple • us
10
2026-11-06 • via Nuitee
P
Phillip • solo_traveller • us
5
2026-09-17 • via Nuitee
E
Erik • couple • us
4
Brand new, but disappointed
Pros:

This is a very new hotel so it was in excellent shape. There was also lots of storage in the room - shelves are fantastic, especially for a place designed for long-term stays. The bed was comfortable, the HVAC was excellent, and we appreciated the full-size fridge.

Cons:

The staff were unhelpful, and in fact somewhat condescending when they couldn't do what we asked. Normally no one was at the front desk, needed to ring a bell. We reported minor problems and the hotel never fixed them, even though we were there 10 days. The kitchenette was poorly appointed (no forks, minimal cookware). We didn't like the sliding bathroom door nor the motion-sensitive light in the bathroom. There was no coffee available, and we had to ask to get additional pods for the room.

2026-09-16 • via Nuitee
L
Laydee Raiderette 💀 • solo_traveller • us
3
Pros:

Very nice and clean

Cons:

We had no AC first night and front desk clerk didn't help. She didn't even make a note that we didn't have no AC.

2026-09-14 • via Nuitee
F
Frank • couple • us
1
Horrific
Pros:

It was clean and close to 1-10 freeway

Cons:

Soon as we got there, we were stuck on the third floor. The elevator was out of order for two whole days of my stay I actually miss my son‘s wedding!

2026-09-14 • via Nuitee
H
Herrera • solo_traveller • us
10
2026-09-12 • via Nuitee
T
Tiffany • couple • us
1
My stay was disappointing and horrible.
Pros:

The location

Cons:

I am writing to formally express my disappointment with my recent stay at your hotel. Unfortunately, what should have been a comfortable stay with my children became a very stressful and concerning experience.
The first room I was assigned had a significant amount of dog or cat hair throughout the room. I have allergies, and the condition of the room caused my allergies to flare up severely. I eventually woke up in the middle of the night with an extremely itchy throat and difficulty swallowing, which was frightening and could have potentially resulted in a medical emergency.

I contacted the hotel staff and asked whether the room could be thoroughly cleaned. I was told that housekeeping might be able to get to it. I waited several hours, but no one came to clean the room. I returned to the front desk to ask when I could reasonably expect housekeeping to address the issue. The manager told me she did not know and that it might be a while.

Because of the severity of my allergic reaction, I asked whether I could be moved to another room. I was told that the hotel did not have another room available that could accommodate me and my children. I then contacted customer service, and, to their credit, they were able to get me moved to another room in less than 20 minutes. At that point, I was relieved and felt that the situation had finally been resolved.

Unfortunately, the problems continued.

Around 3:00 a.m., I was awakened by extremely loud noises, banging, and screaming coming from the hotel. The sounds were concerning enough that they appeared to involve what sounded like a physical altercation. I attempted to contact the front desk but could not get anyone to answer. I contacted customer service again, and they were eventually able to reach someone at the front desk. I explained what I was hearing, and the staff member told me that they would check on the situation.

I am not sure when anyone actually responded because the noise continued until after 4:00 a.m.

2026-09-09 • via Nuitee
S
Sophia • couple • us
10
2026-09-08 • via Nuitee
C
Carolina • couple • us
5
2026-09-07 • via Nuitee
D
David • couple • us
8
The stay was very good. Room very nice, and staff was very helpful.
Pros:

The location was good. We did not have breakfast.

Cons:

The damage deposit should be reimbursed much sooner than 14 days. You are quick to take our money, but very slow in returning it.

2026-08-27 • via Nuitee
C
Cole • couple • us
10
2026-08-06 • via Nuitee
M
Mya • couple • us
6
Cons:

There was no one in the front when I tried to check into my hotel and when the front desk person came after waiting 25 minutes, he had an attitude.

2026-08-06 • via Nuitee
J
Julia • solo_traveller • us
10
2026-07-25 • via Nuitee
J
Jeannine • couple • us
8
My stay was pleasant and enjoyable
Pros:

The property was nice and clean

Cons:

Just the cleaning schedule for the room but I understand it was because it was an extended stay

2026-07-20 • via Nuitee
Y
yan • couple • us
9
2026-07-07 • via Nuitee
R
RACHAEL • family_with_children • us
5
Ok for cost friendly but you might end up paying just as much by the time you add cost of any extras
Pros:

Staff is friendly and helpful, Room was clean upon arrival

Cons:

They only clean the room and change bedding once a week unless you pay extra. Our refrigerator would only stay at room temperature and food would go bad had to keep everything in the freezer as that was refrigerator temperature.

2026-06-28 • via Nuitee
J
Julie • family_with_children • us
7
Good location, smelled like dog
Pros:

Liked the location and proximity to the airport & Norco Silverlake Sports Complex. Pool was great.

Cons:

Pillows were TERRIBLE (and we flew so no bringing our own.) Our room had a bad smell of dog. I sprayed stuff all week but it was gross. I had hoped that with them only being open for almost one year it wouldn’t smell. I was wrong. I won’t book pet friendly hotels anymore.

2026-06-25 • via Nuitee
K
Kristen • solo_traveller • us
6
2026-06-25 • via Nuitee
J
Jerry • family_with_children • us
9
Clean and friendly staff
Pros:

Clean! Very friendly staff across the board!

Cons:

Could use dish soap and refill of kids - only two coffee/two tea provided

2026-06-23 • via Nuitee
A
Alyssa • family_with_children • us
8
Pros:

I really enjoyed the property location and the restaurants that were near by

Cons:

The beds were uncomfortable and the rooms were hot even with the AC and window open

2026-06-22 • via Nuitee