Hilton Shanghai Hongqiao International Airport

Hotels
•
Hilton Hotels & Resorts
8.6 (161 reviews)
No.188 Yunsha Road, Changning District , Shanghai , cn

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Convenient location
Clean and spacious rooms
Cons:
Untrained staff
Wifi issues

Categories

Cleanliness
8.11
Room was nice and clean; however, some mentions of occasional smoke smell.
Service
8.28
Staff were friendly but noted as untrained, creating stress during the stay.
Location
9.62
Perfect location for early morning flight; very convenient access to airports.
Room Quality
8.57
Rooms are spacious and well-maintained, with quality amenities.
Amenities
8.4
High-quality facilities, but some minor issues with the phone and curtains.
Value for Money
8.56
Standard quality for this hotel tier, with many positive remarks.
Food and Beverage
8.61
Continental breakfast options available, but not well communicated.
Overall Experience
8.68
Overall pleasant stay with some minor issues, but would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:59

Property Description

Luxurious Accommodations
Enjoy air-conditioned rooms with modern amenities and a cozy ambiance, providing the perfect retreat after a day of exploring Shanghai.

Relaxation and Convenience
Unwind in the indoor pool, savor delicious meals at the on-site restaurant, and benefit from complimentary shuttle services for seamless travel experiences.

Exceptional Service
Our dedicated staff, fluent in both English and Chinese, are available 24/7 to cater to your needs and ensure a memorable stay.

Experience luxury and convenience at Hilton Shanghai Hongqiao International Airport. Book now for an unforgettable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 161 reviews
Cleanliness: 8.11
Service: 8.28
Location: 9.62
Room Quality: 8.57
Amenities: 8.4
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
L
Liya • couple • jp
10
2026-07-20 • via Nuitee
Y
Yan • family_with_children • us
10
2026-07-20 • via Nuitee
B
Bonggyu • solo_traveller • se
10
2026-07-20 • via Nuitee
B
Brett • solo_traveller • us
7
Great place terrible managerial service when required.
Pros:

Awesome location and great rooms. Nice clean hotel with a good gym and nice facilities. The restaurants were a nightmare manager on duty has no people skills but besides that great hotel.

Cons:

I arrived at the hotel at approximately 7:00 p.m. after a long day of travel and was simply looking for a quick dinner.

Unfortunately, my options were very limited. One restaurant offered an authentic Chinese menu that was difficult for a foreign traveler to navigate, while the Western restaurant appeared to be open but had virtually no guests inside. After waiting to be seated, I was eventually told that although I could have a table, the wait for food would be at least one hour, and possibly longer.

Given that the restaurant was nearly empty, this was both surprising and disappointing. I then spoke with the front desk, where the manager on duty simply responded that "that's just the way it is" without a apology, without offering any alternative solution or assistance.

I travel extensively around the world and stay at Hilton properties regularly. This is the first time I have experienced a situation where a guest arriving in the early evening could not reasonably obtain dinner or receive any meaningful assistance from hotel management.

While I understand that operational challenges can occur, I would have expected a Hilton property to provide better guest service, whether through expedited dining, room service alternatives, recommendations, or some other reasonable solution. Instead, I was left feeling that my concerns were dismissed.

I hope you will review this experience so that future guests do not encounter the same situation.

2026-07-19 • via Nuitee
Y
Yumiko • family_with_children • ca
10
It was really close to the airport, and the view from the window was just breathtaking！
Pros:

The Location was great!

Cons:

None

2026-07-19 • via Nuitee
Y
YUANCHUN • couple • tw
9
非常棒！下次一樣會選這裡
Pros:

距離第一航廈超近！根本就在隔壁，不用出機場就到飯店，非常方便，對商務人士來說絕對是首選。

Cons:

一切都很好！唯獨房內的淋浴間地板，似乎沒有做好水平，會積水

2026-07-18 • via Nuitee
M
Mayra • solo_traveller • sg
10
2026-07-18 • via Nuitee
E
Eleonora • solo_traveller • it
10
Pros:

Room service eccell, spazi generosi e ben pensati. Qualità alta, rapporto qualità prezzo difficilmente replicabile.

Cons:

Niente

2026-07-16 • via Nuitee
M
Muhammad • couple • au
7
Nice and clean modern hotel but staff very rude
Pros:

Nice and clean

Cons:

Staff not helpful at all very rude

2026-07-09 • via Nuitee
R
Rodríguez Sierra • extended_group • co
10
Pros:

La atención del personal excelente y sobretodo no se escuchaba nada de ruidos de los vuelos. También, se tiene mucha facilidad de llegar al aeropuerto dado que está al lado del hotel.

2026-07-05 • via Nuitee
K
Karan • solo_traveller • in
9
2026-07-02 • via Nuitee
Y
Yoshiki • solo_traveller • jp
10
2026-07-02 • via Nuitee
A
Arthur • couple • nl
5
2026-07-01 • via Nuitee
A
Abedin • couple • au
5
Cons:

I never see facilities that don’t provide water, they have a filter machine and they said from toilet you can fill up the filter machine and have water, how do I know when they chang the filter last time????? Unbelievable

They just provide 2 black tea and no more tea option.

They have only basic kids breakfast not proper adult breakfast

2026-06-26 • via Nuitee
C
Chia Jou • family_with_children • tw
10
位置極佳，晚班機到上海能馬上入住休息，房間大，早餐好吃。
Pros:

位置絕佳，從一航廈走聯通道就到了。

Cons:

沒有

2026-06-26 • via Nuitee
L
Lazizjon • solo_traveller • uz
1
2026-06-23 • via Nuitee
H
Harvey • couple • de
10
Great stay
Pros:

The hotel was terrific. From location to bed comfort. I would stay there again. Lovely hotel.

Cons:

I had to leave the next day

2026-06-22 • via Nuitee
H
hu • couple • us
10
Pros:

Location was perfect.

2026-06-22 • via Nuitee
C
Chia Yung • solo_traveller • tw
10
2026-06-21 • via Nuitee
A
Andrew • solo_traveller • au
8
Pros:

Super Clean and brand new room
Next to HongQiao airport

Cons:

Emailed before booking to confirm about WIFI accessibility to Gmail, Whatsapp, etc however the email confirmed yes but in actual fact ... NO.

2026-06-21 • via Nuitee