Hotel GALENO

Hotels
9.3 (194 reviews)
Alacio Pérez 871 esq. Carmen Serdan , Veracruz , mx

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Amable personal
Ubicación conveniente
Cons:
Problemas de limpieza
Wi-Fi lento

Categories

Cleanliness
8.53
Overall positive sentiment, but some complaints regarding cleanliness standards.
Service
10
Consistently praised for excellent service and courteous staff.
Location
9.5
Good location with accessibility to nearby attractions and beach.
Room Quality
9.34
Rooms were clean and comfortable, though some had minor issues.
Amenities
8.99
Standard amenities available, although some guests had issues with Wi-Fi.
Value for Money
9.52
Reasonable pricing for the quality of the hotel.
Food and Beverage
8.98
Food options are available, but limited feedback on breakfast.
Overall Experience
9.53
Overall very positive experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:50

Property Description

City Views and Comfortable Rooms
Hotel GALENO in Veracruz offers stunning city views and comfortable, air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a flat-screen TV and a safety deposit box, ensuring a relaxing stay with all the necessary amenities.

Convenient Amenities and Services
Guests can enjoy the convenience of room service, a 24-hour front desk, and tour organization during their stay at Hotel GALENO. The hotel staff is dedicated to providing a seamless experience for all visitors, whether for leisure or business purposes.

Nearby Attractions and Accessibility
Located less than 1 km from Playa Villa del Mar, Hotel GALENO is close to popular attractions such as Regatas Beach, Costa Verde Beach, and Veracruz Aquarium. With the General Heriberto Jara Airport just 8 km away, traveling to and from the hotel is easy and stress-free.

Book your stay at Hotel GALENO now for a memorable experience in Veracruz!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 194 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.34
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
A
Alejandro M couple mx
9
Pros:

La habitación

2026-02-13 via Nuitee
G
García Torres family_with_children mx
9
2026-02-11 via Nuitee
P
Pascale solo_traveller fr
9
Pros:

Très convivial. Je recommande

2026-02-10 via Nuitee
L
Libertad couple mx
10
2026-02-09 via Nuitee
H
Héctor solo_traveller mx
10
Pros:

su ubicación limpio y cómodo

2026-01-28 via Nuitee
Y
YLEANA TERESA couple mx
10
Excelente,,!!
Pros:

Muy amables el personal, el hotel muy limpio y cómodo 10 de 10. Soy cliente frecuente.

Cons:

La verdad todo muy bien.

2026-01-27 via Nuitee
A
Arlette couple mx
10
Excelente!!
Pros:

Atención de su personal, comodidad, limpieza,que no hay ruido

2026-01-27 via Nuitee
E
Eugenio solo_traveller mx
9
Todo bien
Pros:

Camas cómodas, baño limpio aunque con proporciones incomodas, bien ubicado. Volvería con gusto.

2026-01-25 via Nuitee
L
Libertad couple mx
10
Pros:

La atención del personal, limpieza, comodidad y ubicación

2026-01-24 via Nuitee
L
Luis Angel couple mx
10
Excelentes instalaciones a buen precio
Pros:

La comodidad de las camas y la limpieza en general, está impecable.

Cons:

Estacionamiento reducido, pero no afecta tanto, igual se puede estacionar enfrente y lo vigilan mediante las cámaras.

2026-01-22 via Nuitee
L
Libertad couple mx
10
Pros:

Ubicación, atención, limpieza

2026-01-20 via Nuitee
A
Alejandro Fidel family_with_children mx
8
Buen hotel, personal amable y agradables instalaciones, detalles de limpieza mínimos. wifi regular
Pros:

Buena ubicación, personal muy amable y camas relativamente cómodas, suficientemente limpio y cuenta con estacionamiento, las habitaciones a pesar de no ser muy grandes tienen buena distribución para estar comodo, me gusto la firmeza de los colchones, no tan suaves, pero tampoco tan duros

Cons:

La ultima semana que fui el asiento del baño estaba sucio adivinar de que, se quedaron sin agua parte del día y en la noche salía llena de tierra, a veces es incomodo salir o entrar al estacionamiento porque algunos huéspedes tapan la entrada con sus autos, también el clima a veces no enfriaba lo suficiente o se tardaba en enfriar, ya es por diseño del edificio, pero el área de la regadera podría ser un poco más grande. por ultimo, el wifi estaba demasiado lento y nunca funciono en la televisión para poder ver servicios de streaming como Netflix o Amazon

2026-01-20 via Nuitee
L
Libertad couple mx
10
Pros:

Ubicación, atención, limpieza

2026-01-20 via Nuitee
A
Arlette couple mx
10
Excelente!!!
Pros:

Me agrada que haya mucho silencio, siempre está limpio,sus camas están cómodas y nos queda cerca del hospital.

2026-01-20 via Nuitee
M
Mario de Jesús couple mx
10
2026-01-20 via Nuitee
D
dora couple mx
10
CONFORMABLE , EXELENTE , MUY BUENA ATENCION,
Pros:

SALI MUY TEMPRANO ..PERO EN LA NOCHE ME OFRECIERON CAFE DE CORTECIA

Cons:

TODO MUY BIEN EN EL HOTEL ,EL JABON OLIA MUY RICO Y LAS ALMOADAS CONFORTABLES

2026-01-20 via Nuitee
C
Charlotte solo_traveller gb
8
Nice
Pros:

Modern hotel with everything you need for a stay. Clean. Helpful reception staff. Good location - walkable to the aquarium and also the ADO bus terminal (12 mins); possible to walk to the centre although it’s a bit further. There is also a big Chedraui supermarket a short walk away.

Cons:

The maid threw away two things of mine that she thought were rubbish so it is advisable to lock/store things away when you go out for the day. Internet was painfully slow, although I complained and they got someone in to try and sort it out: it was somewhat better afterwards. I was, however, able to use the connexion at the cafe annexed to the hotel, which was fine, although it closes at 9pm.
My room was fairly dark, the grille on the front of the building blocks light;also the blind doesn’t go up the last 20cm or so, which might have made a difference. The room was next to the lift (as is any room ending in 01) and the stairwell so you heard the pings each time anyone used it - on any floor.

2026-01-19 via Nuitee
S
Santiago extended_group mx
7
Pros:

La atención del personal

Cons:

El aseo de la habitación no fue lo mejor

2026-01-19 via Nuitee
H
Héctor solo_traveller mx
10
excelente ubicación
Pros:

su ubicación a un paso del hospital excelente muy amables el personal lo justo para descansar limpio y cómodo

2026-01-19 via Nuitee
E
Elkin Leonardo solo_traveller co
9
Expectativa cumplida
Pros:

Las instalaciones muy limpias

Cons:

El wifi era un poco inestable

2026-01-19 via Nuitee