Dalston Hall

We recently stayed at Dalston Hall for two nights and had a lovely experience. It’s a beautiful historic building with lots of character and a great atmosphere.

The staff were very friendly and helpful, the room was warm and comfortable, and the breakfast was excellent.

The bar area is particularly nice with a large open fireplace. When it was lit it created a really cosy and relaxing feel. It would be great if the fire was lit more often as it really adds to the ambience.

Overall we had a fantastic stay and would definitely return. Highly recommended.

Had not been cleaned since the last booking and the bed sheets were soiled which resulted in us having to leave immediately.

Staff were not very helpful when we reported to them that the water was only luke warm, every corner of the bathroom of our first room had cobwebs, moved to the 2nd room still luke warm water the room was very tired, waited a long time for bar staff to run up and serve our drinks

More geared towards wedding venue now

Everything else

No Coathangers in cupboards
TV was dated, no up to date (smart) functioning.
Cobwebs around ceilings and bathroom.
No opening windows in room.
Window in bathroom didn't close ir open properly.

Cobwebs aplenty, couple of bits of damage here and there in the room, carpet a little stained and the pillows ruined my neck but that’s me just being honest and picky, it was still worth every penny to stay,

Our room wasn’t vacuumed after last use as there were sequins and Kirby grips on the floor. It may have just been used as a dressing room but should have been cleaned.
The bath panel had seen better days with a hole in the top which spoiled the look of the gorgeous bathroom. The quality is excellent, but a little finesse would go a long way.

Bedrooms are on the small side, the TV didn't have a remote.

The room was very lifeless compared to the reception area. The furniture and bed was lovely but the overall atmosphere of the room felt like it was lacking. The toilet was not flushed when I arrived and had urine inside. There was no shampoo or body wash in the shower. There were 2 mattresses pushed together so I kept falling into the gap. For the reputation and look of this venue on the website I was expecting better quality of the room. Hence the disappointment. I work in hotels/hospitality and this was not what I expected, especially for this type of venue

My room hadn’t been cleaned. Dusty furniture and dead insects all over the room, even in the kettle and on the bed. No tv controls. One member of staff on duty to fill every role single handed. Reception, bar, food orders, preparation, cooking and serving.

The room allocated to me initially was freezing cold and the tv didn’t work.

Water took an age to heat up in the shower, cleanliness of the bathroom was dubious, room cold (oil heater was provided) staff seemed indifferent, to go anywhere you really need to drive as walked into Dalton for a meal and there was no foot path for 500 meters so at the mercy to traffic.

The walls are rather thin, i was in 105, my neighbours in 106 were like rabbits all night I could hear everything 🙉
There was also a drip from my ceiling which I’m sure they will fix now..

Got told at 4pm when we arrived no kitchen that night

We didn’t stay at the hotel it was so bad we left!
My husband & I arrived early as we were attending a wedding nearby. We wanted to leave a mall suitcase there and quickly get changed. I asked the staff on arrival if I could do so and a girl on reception shook her head and said no we’re busy. I asked if I could leave my bag she said no. I also asked if there was at least a plug I could use for a short while, again she said no. She was abrupt and made no effort to try and help at all.
I ended up changing in the toilet I went and found on the property myself, which had a plug inside so I used that.
We carried our case back to the cat and went to the wedding. On the way out the staff said we can’t check in until after 5pm.
We don’t arrive back at the property until late (after the wedding). Arriving back at the hotel, the room we had been assigned was awful. It was dirty, the carpet had hairs all over, the bathroom was dirty and there was a big bag of rubbish from someone else in the room. It was clear it had not been cleaned.
Rather than stay in this dirty room, my husband and I drove through the night to get home, taking occasional naps at service stations for safety reasons.
It was the worst experience and I would advise to avoid this property!