Bournemouth Highcliff Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.1 (3430 reviews)
St. Michaels Road, West Cliff , Bournemouth , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean and comfortable rooms
Cons:
Bar area needs better upkeep
Breakfast service requires improvement

Categories

Cleanliness
7.98
Rooms are clean, but some areas, such as the bar, were not well maintained.
Service
8.45
Most staff were cheerful and helpful, although some inconsistent service noted at the bar.
Location
8.99
Location repeatedly described as excellent with beautiful sea views.
Room Quality
8.44
Rooms are spacious and comfortable with some mentions of bedding issues.
Amenities
7.47
Limited amenities due to short staffing, particularly in the bar area.
Value for Money
7.93
Good value for what is offered in terms of room and location.
Food and Beverage
7.48
Breakfast quality varied, with noted issues of overcrowding and lack of attentiveness.
Overall Experience
8.05
While there are some issues, overall a positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:52

Property Description

Dramatic Seafront Location:
Highcliff Marriott Hotel boasts a stunning seafront location with a striking terrace overlooking Bournemouth Bay, offering guests breathtaking views of the sea.

Luxurious Accommodations:
Newly renovated rooms at Highcliff Marriott feature modern amenities such as air conditioning, a 49-inch LCD TV, and plush Marriott bedding, ensuring a comfortable stay for guests. The rooms also come equipped with tea and coffee making facilities.

Fine Dining and Amenities:
Guests can indulge in fine cuisine at the award-winning hotel restaurant or savor a traditional Dorset afternoon tea in the hotel bar. With free WiFi in all public areas and a gymnasium on-site, guests can enjoy a convenient and luxurious stay at Highcliff Marriott Hotel.

Experience seaside luxury at Highcliff Marriott Hotel - book your stay now for a memorable getaway by the sea.

Important information:

Limited parking is available on a first-come, first-served basis and costs GBP 15 per day. Blue badge holders can call the hotel to secure a space.

Seasonal Outdoor Pool and gym facilities are available on a pre-booked basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3430 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 8.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.05
O
Oliver • couple • gb
7
Great but could have been better for the prices paid.
Pros:

Room was perfect, breakfast was great (could have done with some jam but there was none), staff helpful - longish haired guy by the pool helped with an umbrella for us and was pleasant. Chateaubriand at the Brasserie Blanc was insanely beautiful.

Cons:

Cocktails were AWFUL. Pimms tasted like water, raspberry mojito tasted like water - to be fair the raspberry mojito was replaced but the second drink was then overdone and ridiculously strong - the bar man needs lessons for sure. The pool - not enough beds, and dirty - flys all over it, no one cleaning it. £6.50 for a can of pale ale (no beer we were told it was for a function) - £3.50 for a can of coke - it was a rip off. No nice sandwiches or snacks at the pool bar. Car parking was horrendous. Benches outside the front dangerous - decrepit and need replacing. We missed having the indoor pool - definitely a summer venue.

2026-07-11 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-07-11 • via Nuitee
R
rohini • solo_traveller • gb
8
2026-07-11 • via Nuitee
K
kelly • couple • gb
8
Great stay would definitely stay again
Pros:

Location was fabulous a s the hotel view from the window was amazing

Cons:

We had to ask to change rooms as our room was in front of the lift. Room was not as big as I thought it was going to be. Plus no bath just a shower. There was not a nice smell in the ground floor rooms. Needed more pool beds around the pool.

2026-07-11 • via Nuitee
M
Maria • solo_traveller • gb
10
2026-07-10 • via Nuitee
M
Maria • solo_traveller • gb
10
Pros:

Lovely stay, very central hotel

Cons:

Pool was not as clean as l would expect and sofa beds should come as standard with toppers

2026-07-10 • via Nuitee
J
Jessica • couple • gb
10
2026-07-10 • via Nuitee
B
Bicker • solo_traveller • gb
8
Pros:

the view, the pool area

Cons:

the hotel was very full, the breakfast items were not re stocked, even after going back twice. Staff were too busy to clear plates from tables, etc. The quality was good. However, there was not enough staff to ensure it was a 4-star experience. That did not take away from the enjoyable stay.

2026-07-10 • via Nuitee
L
Les • couple • gb
9
Pros:

Good

Cons:

Signage was needed to navigate the hugh property. Not enough lifts

2026-07-09 • via Nuitee
A
Amna • family_with_children • ae
7
2026-07-09 • via Nuitee
S
Sophie • couple • gb
6
Nice but expensive for what it is
Pros:

The room was spacious but overlooked the car park, I would have expected more in-room facilities like water, more than one teabag and bathrobes for that price.

Cons:

The bath towels were very small and there was only one slightly bigger one, a strange light stayed on under the sink all night which was disturbing and another light in the headboard couldn’t be switched off. Also the room was noisy due to the door to the pool area being slammed all the time.

2026-07-09 • via Nuitee
R
Robinson • family_with_children • gb
10
2026-07-08 • via Nuitee
J
Julie • couple • gb
9
Perfectly situated hotel with great facilities, views and extremely comfortable suites and cottages. Best trip I’ve ever
Pros:

The views, outdoor pool and direct access to it from the cottages. The open gardens and access to it from the cottages was perfect for my dog. Excellent aircon system for the hot weather. It was a very comfort stay overall in the cottages. It’s not my first stay and we will definitely return again.

Cons:

Nothing

2026-07-08 • via Nuitee
J
John • couple • gb
9
Lovely hotel in a great location. Perfect for a short stay in Bournemouth.
Pros:

Lovely room in one of the former cottages. Separate from the main hotel building and very comfortable.
Brasserie Blanc restaurant was excellent.

Cons:

Breakfast was good but not of the quality we expected.

2026-07-08 • via Nuitee
H
Helen • solo_traveller • gb
10
2026-07-08 • via Nuitee
J
Juan José • family_with_children • es
10
2026-07-07 • via Nuitee
J
Julie • couple • gb
5
Ok
Pros:

Location

Cons:

Very expensive for what is was. Breakfast was not great

2026-07-07 • via Nuitee
B
Bushnell • solo_traveller • gb
7
2026-07-07 • via Nuitee
R
Richardson • couple • gb
9
We love coming to the Marriott and are coming back for our 3rd mini break in August hopefully
Pros:

Super rooms
Smashing breakfast
Superb eating breakfast on the terrace
Great location
Great beach and easy access to the town and shops / restaurants

Cons:

Pool area looking shabby now , rusty railings etc , just looks tired , also disappointed that the indoor pool area is still not useable and very poor to be confronted by chains baring the internal door access , also £8.00 for a 330ml bottle of cheap beer from the poolside bar was very steep , we didn't bother to have one on this visit

2026-07-07 • via Nuitee
S
Soheila • extended_group • gb
10
2026-07-07 • via Nuitee