Bournemouth Highcliff Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (2870 reviews)
St. Michaels Road, West Cliff , Bournemouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean and comfortable rooms
Cons:
Bar area needs better upkeep
Breakfast service requires improvement

Categories

Cleanliness
7.98
Rooms are clean, but some areas, such as the bar, were not well maintained.
Service
8.45
Most staff were cheerful and helpful, although some inconsistent service noted at the bar.
Location
8.99
Location repeatedly described as excellent with beautiful sea views.
Room Quality
8.44
Rooms are spacious and comfortable with some mentions of bedding issues.
Amenities
7.47
Limited amenities due to short staffing, particularly in the bar area.
Value for Money
7.93
Good value for what is offered in terms of room and location.
Food and Beverage
7.48
Breakfast quality varied, with noted issues of overcrowding and lack of attentiveness.
Overall Experience
8.05
While there are some issues, overall a positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:52

Property Description

Dramatic Seafront Location:
Highcliff Marriott Hotel boasts a stunning seafront location with a striking terrace overlooking Bournemouth Bay, offering guests breathtaking views of the sea.

Luxurious Accommodations:
Newly renovated rooms at Highcliff Marriott feature modern amenities such as air conditioning, a 49-inch LCD TV, and plush Marriott bedding, ensuring a comfortable stay for guests. The rooms also come equipped with tea and coffee making facilities.

Fine Dining and Amenities:
Guests can indulge in fine cuisine at the award-winning hotel restaurant or savor a traditional Dorset afternoon tea in the hotel bar. With free WiFi in all public areas and a gymnasium on-site, guests can enjoy a convenient and luxurious stay at Highcliff Marriott Hotel.

Experience seaside luxury at Highcliff Marriott Hotel - book your stay now for a memorable getaway by the sea.

Important information:

Limited parking is available on a first-come, first-served basis and costs GBP 15 per day. Blue badge holders can call the hotel to secure a space.

Seasonal Outdoor Pool and gym facilities are available on a pre-booked basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2870 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 8.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.05
H
Herbert solo_traveller gb
8
Pros:

Comfortable hotel a good seaview room
Friendly and helpful staff

Cons:

On the second night we dined with two friends in the Brasserie Blanc. We sat down at 6.50 pm and we were only served our first at 8pm! The main course was also slow in arriving. Not the fault of the staff serving but the kitchen not being able to cope. The Manageress was very apologetic and gave us a good discount.

2026-05-16 via Nuitee
P
Pinky solo_traveller gb
8
Pros:

Location

Cons:

Breakfast was cold and pillows were not comfortable

2026-05-16 via Nuitee
V
Valentina solo_traveller gb
10
2026-05-16 via Nuitee
D
David solo_traveller gb
7
2026-05-15 via Nuitee
M
Mohammed couple gb
4
Shame.
Pros:

Location and cleanliness was good. We had a nice room.

Cons:

Not enough towels, no water and no tea bags in the room. Had to wait 2 hours for these to be brought. Ordered an extra pillow and was questioned why we needed it. We explained we had a newborn baby and needed the pillow and towel for him
In the morning we had an issue. The fire alarm went off which we fully appreciate was no one’s fault. I understand how tests work through my own job. We tried to call reception to be shouted at evacuate now. We quickly got dressed and baby sorted to leave the room. We took the fire exit routes which ended up taking us all through the actual hotel and out at the other end of the building. There were no guests no staff anywhere we found the evacuation point, with a blanket around the baby crying hard. Eventually we found someone who laughed and said not hotel the restaurant go to your room no need to be outside. We were really frustrated at how it was handled and waisted an hour almost of our morning. I messaged the hotel as we were leaving and they offered us an hour extended check out, we missed breakfast, completely pointless as we’d already packed up to leave with baby. Just think it could have been dealt with a lot better. We don’t get away very often. We are local and just needed a night some time away. Complete waste of time and money for us.

2026-05-15 via Nuitee
D
Daone family_with_children gb
5
2026-05-14 via Nuitee
T
Tina couple gb
10
Nice short get away
Pros:

Breakfast was lovely good selection. Room was quite nice and a very nice location. Had an enjoyable stay.

2026-05-14 via Nuitee
F
Freddi family_with_children dk
10
Awesome stay
Pros:

Everything was just perfect as it was
We enjoyed every second of our stay
Our especially loved the heated pool 😊

2026-05-14 via Nuitee
S
Stuart couple gb
9
Very good 👍
Pros:

Food was good plenty of things to choose from very nice walks lovely scenery from room would have liked a paper to read in lounge all of the things like tea E.G

Cons:

I did not like paying for car parking as I was a guest for 4 nights all disabled places reserved at £15 a night scandalous

2026-05-14 via Nuitee
M
Marianne Croff couple no
9
Flott beliggenhet.
Pros:

Flott beliggenhet, veldige fine og komfortable rom . Fantastisk utsikt . Restauranten serverte nydelig mat .

2026-05-13 via Nuitee
P
Pedro Octavio couple pt
10
Pros:

Eu amei simplesmente tudo, voces sao perfeitos ♥️

Cons:

De tudo, café saudades manha maravilhoso.

2026-05-12 via Nuitee
E
Edevbie solo_traveller ng
6
Pros:

Location

Cons:

Poor staff service

2026-05-11 via Nuitee
W
Warren couple gb
9
Succcessful London getaway and reset
Pros:

We booked a room with a larger bed which made the stay perfect as we both wanted to unwind and relax. Hotel was lovely and clean, the staff were friendly and helpful. Great views from the hotel, felt like I was in Canne or somewhere else, not the UK.
Attach restaurant was very good, with friendly attentive staff.
Overall the hotel was just what we needed...

2026-05-11 via Nuitee
D
Daniel couple mt
9
Great
Pros:

The room was really nice, the staff and facilities were great too!

Cons:

We could hear a lot of noise by guests in a nearby room at 1am during one of the nights, and in general we could hear a lot of noises from people in nearby rooms throughout the stay. This was the only negative (and not the hotel's fault as such).

2026-05-11 via Nuitee
S
Sahin solo_traveller gb
10
2026-05-11 via Nuitee
Z
Zoe couple gb
6
2026-05-11 via Nuitee
W
Wejdan couple sa
10
2026-05-10 via Nuitee
C
Cesar couple us
9
2026-05-10 via Nuitee
F
Ferreira DA Costa couple pt
10
Amazing
Pros:

Tudo

Cons:

De nada

2026-05-10 via Nuitee
M
McCarthy couple gb
6
Good location but overpriced.
Pros:

Good location

Cons:

Overpriced for what it is. Basic facilities and the whole building needs a major overhaul

2026-05-10 via Nuitee