Bournemouth Highcliff Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3362 reviews)
St. Michaels Road, West Cliff , Bournemouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean and comfortable rooms
Cons:
Bar area needs better upkeep
Breakfast service requires improvement

Categories

Cleanliness
7.98
Rooms are clean, but some areas, such as the bar, were not well maintained.
Service
8.45
Most staff were cheerful and helpful, although some inconsistent service noted at the bar.
Location
8.99
Location repeatedly described as excellent with beautiful sea views.
Room Quality
8.44
Rooms are spacious and comfortable with some mentions of bedding issues.
Amenities
7.47
Limited amenities due to short staffing, particularly in the bar area.
Value for Money
7.93
Good value for what is offered in terms of room and location.
Food and Beverage
7.48
Breakfast quality varied, with noted issues of overcrowding and lack of attentiveness.
Overall Experience
8.05
While there are some issues, overall a positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:52

Property Description

Dramatic Seafront Location:
Highcliff Marriott Hotel boasts a stunning seafront location with a striking terrace overlooking Bournemouth Bay, offering guests breathtaking views of the sea.

Luxurious Accommodations:
Newly renovated rooms at Highcliff Marriott feature modern amenities such as air conditioning, a 49-inch LCD TV, and plush Marriott bedding, ensuring a comfortable stay for guests. The rooms also come equipped with tea and coffee making facilities.

Fine Dining and Amenities:
Guests can indulge in fine cuisine at the award-winning hotel restaurant or savor a traditional Dorset afternoon tea in the hotel bar. With free WiFi in all public areas and a gymnasium on-site, guests can enjoy a convenient and luxurious stay at Highcliff Marriott Hotel.

Experience seaside luxury at Highcliff Marriott Hotel - book your stay now for a memorable getaway by the sea.

Important information:

Limited parking is available on a first-come, first-served basis and costs GBP 15 per day. Blue badge holders can call the hotel to secure a space.

Seasonal Outdoor Pool and gym facilities are available on a pre-booked basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3362 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 8.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.05
D
Debbie couple gb
9
Lovely air conditioned room with sea view
Pros:

Excellent air conditioning, spacious room with sea view.

Cons:

Very limited car parking

2026-06-27 via Nuitee
J
June solo_traveller gb
7
Bit disappointed not how remember , bit dated in parts.
Pros:

Location

Cons:

Room was small and not in the main building.

2026-06-27 via Nuitee
C
Carmen solo_traveller gb
8
2026-06-27 via Nuitee
J
Jenny extended_group gb
10
Love coming to the Highcliff, it’s never disappoints
Pros:

Convenience to town and beach with great views

Cons:

No access from the front for wheelchairs and pushchairs
Walking across the carpark to get to room

2026-06-27 via Nuitee
D
Danjalsam solo_traveller fo
9
2026-06-27 via Nuitee
M
miroslawa couple gb
10
Pros:

Absolutely perfect stay. Everything was spotless, the staff were lovely, and the whole place was beautiful, stunning sea view. Couldn’t have asked for more.

2026-06-27 via Nuitee
R
Ross couple gb
10
2026-06-26 via Nuitee
H
Harriet extended_group gb
6
Okay wouldn’t stay again.
Pros:

I liked the closeness to the beach!

Cons:

Claims to be a dog friendly hotel and room when using booking.com - however, on arrival even after double checking via email the staff were rude / unfriendly around the dog staying. Dogs aren’t allowed in the outdoor area by the pool which seems unfair for a dog friendly hotel! Staff weren’t that pleasant - I was told there were not seats outside for a coffee one more only to walk past and see several free. The staff on the check out were kinder. The pool area could do with being refurbished.

2026-06-26 via Nuitee
A
Ashley solo_traveller gb
8
2026-06-26 via Nuitee
M
Mark couple gb
7
Comfortable short stay
Pros:

Staff were very helpful, Room was lovely and Quiet, Location was perfect with easy access to all the sea front, beaches and shopping.

Cons:

Checkin and our upgrade experience was very disappointing. We were told that the system had been down for 2 days! (how can this happen?). Upgrade offered online was different to the one I was offered by reception. It all took far too long waiting to get access to our room (20 minutes). The pool area needs to be better managed as there were not enough sun loungers and no management. We also had to wait for towels to arrive at 8:30 which is 30 minutes after the pool had opened.

2026-06-26 via Nuitee
C
chris solo_traveller gb
1
Really late check it & rude staff.. building is so run down, can’t get a good night sleep as floor board scweek
Pros:

Just it’s location

Cons:

Nothing it’s old building run down & not maintained

2026-06-26 via Nuitee
M
Michael solo_traveller gb
8
Pros:

Lovely well equipped room. Friendly helpful staff. Situation.

Cons:

Crush at breakfast. Good choices there but seemed understaffed.

2026-06-26 via Nuitee
A
Alexandre couple gb
8
Pros:

Great location and really good food.

Cons:

Overpriced for the level of comfort offered.

2026-06-25 via Nuitee
A
Ali solo_traveller gb
8
2026-06-25 via Nuitee
K
Krishna couple gb
7
Cons:

Staffing level at breakfast was low and so the experience felt chaotic. One day pastries and yogurts ran out by 9 am which is unacceptable in a 4 star hotel and the rate they are charging

2026-06-25 via Nuitee
L
liam solo_traveller gb
8
2026-06-25 via Nuitee
H
Harjit solo_traveller gb
1
2026-06-25 via Nuitee
M
Mary couple gb
9
A very pleasant short break
Pros:

Lovely building, nicely decorated and in a splendid position overlooking the beach near the cliff lift. Room was spacious, very clean, with pleasant decor and new fixtures and fittings. Clean bathroom with lovely walk in shower. Great air conditioning which was much appreciated in the extremely hot weather. Also liked the food in both attached restaurants and enjoyed using the heated outdoor pool. Staff were friendly and helpful.

Cons:

Can’t think of anything

2026-06-25 via Nuitee
D
David couple au
10
Wonderful
Pros:

Loved our wonderful evening meal waiter. He was a hoot and a highlight of our stay. Thankyou.
Also adored our comfortable room and beautiful views of the ocean..
loved the pool as well.

2026-06-25 via Nuitee
D
Daniel couple gb
8
2026-06-24 via Nuitee