Bournemouth Highcliff Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.1 (3285 reviews)
St. Michaels Road, West Cliff , Bournemouth , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Clean and comfortable rooms
Cons:
Bar area needs better upkeep
Breakfast service requires improvement

Categories

Cleanliness
7.98
Rooms are clean, but some areas, such as the bar, were not well maintained.
Service
8.45
Most staff were cheerful and helpful, although some inconsistent service noted at the bar.
Location
8.99
Location repeatedly described as excellent with beautiful sea views.
Room Quality
8.44
Rooms are spacious and comfortable with some mentions of bedding issues.
Amenities
7.47
Limited amenities due to short staffing, particularly in the bar area.
Value for Money
7.93
Good value for what is offered in terms of room and location.
Food and Beverage
7.48
Breakfast quality varied, with noted issues of overcrowding and lack of attentiveness.
Overall Experience
8.05
While there are some issues, overall a positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:52

Property Description

Dramatic Seafront Location:
Highcliff Marriott Hotel boasts a stunning seafront location with a striking terrace overlooking Bournemouth Bay, offering guests breathtaking views of the sea.

Luxurious Accommodations:
Newly renovated rooms at Highcliff Marriott feature modern amenities such as air conditioning, a 49-inch LCD TV, and plush Marriott bedding, ensuring a comfortable stay for guests. The rooms also come equipped with tea and coffee making facilities.

Fine Dining and Amenities:
Guests can indulge in fine cuisine at the award-winning hotel restaurant or savor a traditional Dorset afternoon tea in the hotel bar. With free WiFi in all public areas and a gymnasium on-site, guests can enjoy a convenient and luxurious stay at Highcliff Marriott Hotel.

Experience seaside luxury at Highcliff Marriott Hotel - book your stay now for a memorable getaway by the sea.

Important information:

Limited parking is available on a first-come, first-served basis and costs GBP 15 per day. Blue badge holders can call the hotel to secure a space.

Seasonal Outdoor Pool and gym facilities are available on a pre-booked basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3285 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 8.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.05
M
Maria Ailenn • couple • gb
10
Pros:

It was a very good location ,perfect for a holiday and very friendly staff.

Cons:

Nothing to say, everything is good.

2026-05-30 • via Nuitee
A
Aaron • family_with_children • gb
7
2026-05-30 • via Nuitee
H
Hughes • solo_traveller • gb
10
Pros:

The room and view was excellent.

2026-05-30 • via Nuitee
M
Marina • family_with_children • gb
10
Clean, great facilities, very good breakfast, pool, great views, clean and comfy rooms
Pros:

Everything

2026-05-30 • via Nuitee
P
pei • family_with_children • gb
6
2026-05-29 • via Nuitee
C
chrismfirth • couple • gb
5
Our stay would have been much better had it occurred at a less busy holiday time
Pros:

The hotel is well located above Bournemouth with magnificent sea views

Cons:

We had to queue for 15 minutes at reception to check in, Parking was difficult but eventually sorted out. Breakfast was a really bad experience. The breakfast room full of noisy children, tables too close together, not enough staff to clear used plates from the tables. Queues at the buffet.

2026-05-29 • via Nuitee
L
Larayne • couple • gb
8
2026-05-29 • via Nuitee
C
CHARLOTTE • couple • gb
7
Pros:

Hotel room was nice and clean although didnt have the nicest view out the window. Location was great a simple walk down yo the beach, although wish we knew the cable car was out if service

Cons:

It was very obvious the different levels of customer service received by us and the couple next to us that were marriott members.

2026-05-29 • via Nuitee
L
Lucy • couple • gb
10
2026-05-29 • via Nuitee
P
Piotr S • solo_traveller • gb
10
Pros:

Everything was perfect, nice room snd very helpful and friendly staff

2026-05-29 • via Nuitee
M
Meryem • family_with_children • gb
10
2026-05-29 • via Nuitee
N
Nicola • family_with_children • gb
7
Seafront location and spacious family rooms, with limited parking on sunny holidays
Pros:

Room was lovely, very spacious for our family of four.
Great amenities in the room.
Location was great, right on the seafront.
Staff were very nice and helpful.

Cons:

The parking was so stressful on a sunny Bank Holiday - the whole car park was full, and there was just nowhere available to park nearby. Ended up parking quite far away and having to walk/get up early to move the car.

The room was lovely but you had to walk across the car park to access it. The pool was a bit grubby but it was the end of a hot day with everyone wearing sun lotion etc. We could hear every movement from the room above, as well as the noise outside so the night’s sleep wasn’t the best unfortunately.

2026-05-29 • via Nuitee
A
Azadeh • family_with_children • gb
9
2026-05-29 • via Nuitee
S
Stacey • couple • gb
8
Good for a short stay
Pros:

Convenient location to the Beach, modern clean rooms, staff were welcoming and accommodating.

Cons:

Children jumping for 2hours in the room above, asked reception to make contact with the room but it didn’t stop. Outdoor pool was closed due to chemical problems Paul bar didn’t have any beers. Very unorganised.

2026-05-29 • via Nuitee
N
nigel • couple • gb
7
Ok but wouldn’t stay again
Pros:

Location.
Room ok but not brilliant.
Food good.

Cons:

Tired needs tlc urgently.
Noise from adjoining rooms,could hear every word early morning.
Lack of parking.

2026-05-28 • via Nuitee
J
Jasmine • solo_traveller • gb
1
Cons:

Poor facilities ac no working on.hottest weekend of the year and paid for premium ocean view room

2026-05-28 • via Nuitee
J
JO • solo_traveller • gb
8
2026-05-28 • via Nuitee
O
Olaf • solo_traveller • es
4
2026-05-28 • via Nuitee
L
Lucian • couple • gb
9
2026-05-28 • via Nuitee
C
Christine • family_with_children • gb
7
Overall a nice stay, just one night and we did enjoy
Pros:

Lovely main building

Cons:

We were in a room that was in a separate building, we had no view at all and felt a bit pushed out for not paying to upgrade which is a bit of a shame

2026-05-28 • via Nuitee