Bournemouth Highcliff Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.1 (2870 reviews)
St. Michaels Road, West Cliff , Bournemouth , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean and comfortable rooms
Cons:
Bar area needs better upkeep
Breakfast service requires improvement

Categories

Cleanliness
7.98
Rooms are clean, but some areas, such as the bar, were not well maintained.
Service
8.45
Most staff were cheerful and helpful, although some inconsistent service noted at the bar.
Location
8.99
Location repeatedly described as excellent with beautiful sea views.
Room Quality
8.44
Rooms are spacious and comfortable with some mentions of bedding issues.
Amenities
7.47
Limited amenities due to short staffing, particularly in the bar area.
Value for Money
7.93
Good value for what is offered in terms of room and location.
Food and Beverage
7.48
Breakfast quality varied, with noted issues of overcrowding and lack of attentiveness.
Overall Experience
8.05
While there are some issues, overall a positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:52

Property Description

Dramatic Seafront Location:
Highcliff Marriott Hotel boasts a stunning seafront location with a striking terrace overlooking Bournemouth Bay, offering guests breathtaking views of the sea.

Luxurious Accommodations:
Newly renovated rooms at Highcliff Marriott feature modern amenities such as air conditioning, a 49-inch LCD TV, and plush Marriott bedding, ensuring a comfortable stay for guests. The rooms also come equipped with tea and coffee making facilities.

Fine Dining and Amenities:
Guests can indulge in fine cuisine at the award-winning hotel restaurant or savor a traditional Dorset afternoon tea in the hotel bar. With free WiFi in all public areas and a gymnasium on-site, guests can enjoy a convenient and luxurious stay at Highcliff Marriott Hotel.

Experience seaside luxury at Highcliff Marriott Hotel - book your stay now for a memorable getaway by the sea.

Important information:

Limited parking is available on a first-come, first-served basis and costs GBP 15 per day. Blue badge holders can call the hotel to secure a space.

Seasonal Outdoor Pool and gym facilities are available on a pre-booked basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2870 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 8.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.05
R
Richard • couple • gb
7
Amazing location and beautiful views!
Pros:

Great location right by the sea! Couldn’t ask for a better spot!

Cons:

Areas of the hotel are very worn due to age of the property, rooms need updating and bathrooms definitely do.

2026-03-07 • via Nuitee
A
Adam • couple • gb
9
2026-03-07 • via Nuitee
K
Kawther • solo_traveller • kw
7
Pros:

The location and the size of the room. Staff were helpful. Room service was very fast. Food was very delicious.

Cons:

It would have been appreciated if they had considered our situation and refunded the last day of our resevation, as my colleague (who was staying in an additional room) and I had to leave very early a day before due to the circumstances that our country is facing.

2026-03-07 • via Nuitee
J
Jonathan • solo_traveller • gb
10
Lovely
Pros:

Great location and clean

2026-03-07 • via Nuitee
H
Hannah • couple • gb
8
Good value, overlooking the sea, lovely pillows.
Pros:

We had a family celebration next door, so location was great for us. Overlooking the sea - would be lovely in better weather. Staff were very helpful and friendly. Food was nice in the restaurant. Easy parking at the back of the hotel and costs £15.

Cons:

Our room was small and had scaffolding in front of the tiny window so very little light and no view. One of the bedside lights wasn’t working.

2026-03-06 • via Nuitee
D
Davide • couple • gb
8
Nice hotel, great location.
Pros:

Great location. Room and bathroom were good standard compared to other chains like Premier inn

Cons:

Bed wasn’t the most comfortable

2026-03-06 • via Nuitee
D
deborah • couple • gb
9
Great stay in a lovely Hotel, definitely recommend.
Pros:

Lovely Hotel, room was beautifully decorated and the sea view was stunning, reception staff were very helpful!

2026-03-05 • via Nuitee
M
Mariia • family_with_children • ua
10
2026-03-04 • via Nuitee
A
Adrian • family_with_children • gb
10
Perfect! Very long and stressful journey, our stay in this hotel made up for it, and then some.
Pros:

Extremely polite and helpful staff, great location, and all in all, awesome hotel. Would 100% use again and recommend!

Cons:

Nothing

2026-03-04 • via Nuitee
M
Mariia • family_with_children • ua
10
2026-03-04 • via Nuitee
M
Michaela • solo_traveller • gb
8
Overall a near perfect place. Thank you
Pros:

Spacious fabulous decor. Plenty of places to sit and relax. Excellent views and fantastic location.

Cons:

Slightly cold in my room as the radiator wasn’t working. I did speak to staff regarding this.

2026-03-03 • via Nuitee
D
Darren • couple • gb
10
Pros:

Service was exceptional. Everyone we encountered couldn’t do enough for us

2026-03-03 • via Nuitee
S
Sarah • family_with_children • gb
10
2026-03-03 • via Nuitee
S
Shilpi • family_with_children • in
10
2026-03-02 • via Nuitee
R
Robert • couple • gb
10
2026-03-02 • via Nuitee
M
Martyn • couple • gb
8
Staff did everything to make it an enjoyable stay.
Cons:

There is very little space to hang clothes and no drawers which meant we lived out the suitcase.

2026-03-02 • via Nuitee
M
Mark • couple • gb
6
Safety risk
Pros:

Excellent location

Cons:

The building is a bit tired. The lock on the room door broke and I couldn’t open it to get out. I used the phone in the room to call for help. No one answered the telephone. After 40 minutes I had to call the taxi driver who had come to collect me to go to reception and ask for help. When they were told that I was locked in the room - the reception didn’t call me to say they were sending help. After a further 20 minutes I had to ask the taxi driver to go back to reception. The lack of urgency or appreciation of the risk to someone trapped in a room (with internal telephones that don’t work / weren’t answered) was astonishing.

2026-03-02 • via Nuitee
P
Peter • solo_traveller • gb
6
2026-03-02 • via Nuitee
K
Kate • couple • gb
8
Very nice 3 nights in a stylish hotel and spacious double bedroom.
Pros:

Stylish, clean and comfortable

Cons:

At the top of a slope/hill - at age 60, I prefer properties on the flat. Plus £15 per day to park in hotel car park.

2026-03-02 • via Nuitee
R
Richard • extended_group • gb
10
Pros:

Beautiful hotel, beds were comfortable and good foods

Cons:

Nothing

2026-03-02 • via Nuitee