Albany Hotel

Hotels
6.4 (3499 reviews)
Cnr. Smith Street and Albany Grove , Durban , za

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Dirty rooms
Poor service
Uncomfortable beds

Categories

Cleanliness
4.4
Multiple reviews noted dirty rooms and poor hygiene.
Service
7.9
Friendly staff mentioned, but some service issues reported.
Location
8.4
Location described as fine and easy to find.
Room Quality
5.4
Bed discomfort and issues with room condition noted.
Amenities
5.9
Lack of basic in-room amenities mentioned.
Value for Money
6.4
Value perceived as reasonable, with some positive remarks.
Food and Beverage
6.4
Breakfast mentioned positively, but overall dining experience lacking.
Overall Experience
6.4
Mixed experiences with clarity on many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Convenient Location in Durban:
Albany Hotel, centrally located in Durban, is the perfect choice for both business and leisure travelers. Just minutes away from ICC Durban and Marine Parade, our hotel offers easy access to key attractions in the city.

Comfortable Accommodation:
Each guest room at Albany Hotel is thoughtfully designed to provide comfort and convenience. With a seating area, flat-screen TV, and some rooms boasting city views, guests can relax in style during their stay. The private bathrooms ensure a pleasant and enjoyable experience for all.

Great Facilities and Nearby Attractions:
Enjoy a hassle-free stay with our 24-hour front desk, shared lounge, and complimentary WiFi. Indulge in a delicious buffet breakfast before exploring nearby attractions like uShaka Marine World and Moses Mabhida Stadium, all within a short distance from the hotel.

Book your stay at Albany Hotel now and experience the best of Durban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs ZAR 50 per day.

Location

Guest Reviews

6.4
Based on 3499 reviews
Cleanliness: 4.4
Service: 7.9
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
D
Dlungwane • couple • za
7
2026-03-14 • via Nuitee
N
Njoko • extended_group • za
4
Pros:

It has a lot of coachroaches

2026-03-14 • via Nuitee
W
Winnie • extended_group • za
10
That was good hotel to stay. The place is clean and there was no noise
Pros:

We were early at hotel but we were treated so good. Our luggages were putted away so that we can wait for the checking time. Cold water at the waiting room. It was a good experience. Everything was good.

Cons:

Nothing

2026-03-14 • via Nuitee
N
Njabulo • family_with_children • za
1
Terrible
Pros:

Nothing at all

Cons:

The receptionists were rude , never paid attention to us. The house keeping department stole my clothing items and when we reported it at the front desk I was told that they couldn’t investigate the matter.

2026-03-14 • via Nuitee
V
Veronica • couple • za
10
Pros:

It's nice and central and it's exceptionally nice to stay at Albany

Cons:

There was abit of noise from the opposite site of the Albany. It's on. The roof I think and the noise of the Disco at night6

2026-03-13 • via Nuitee
S
Siphiwe G • solo_traveller • za
9
Very relaxing
Pros:

Room big enough and clean comfortable

Cons:

Nothing

2026-03-13 • via Nuitee
S
Samkelo • solo_traveller • za
6
2026-03-12 • via Nuitee
T
Tembani • family_with_children • za
9
Pros:

Convenient for transport

Cons:

TV did not work. Kettle had rust, could not make tea.

2026-03-12 • via Nuitee
T
Tuduetso • family_with_children • za
1
Pros:

I liked nothing

Cons:

Random people knocking on our door
Security walky talking whole night on our floor
Our room never got cleaned
Hotel is dirty
I guess for a price we paid we deserved it.

2026-03-12 • via Nuitee
N
Nkosi • family_with_children • za
10
2026-03-11 • via Nuitee
K
Khumalo • family_with_children • za
10
2026-03-11 • via Nuitee
S
Simangele • couple • za
10
Overall good experience
Pros:

Location good, transport mode right at the door, shops just accross the street

Cons:

TV had a small problem couldn't watch certian channels

2026-03-11 • via Nuitee
S
Sibusiso • family_with_children • za
5
Pros:

It was closed to my work place, it was walkable distance to dhc(Durban high court)

Cons:

TV in a room had no connection to network, if they can fix that, n make all channels play,
Water in shower was cold

2026-03-11 • via Nuitee
M
Masabata • extended_group • za
9
Excellent and will recommend it to anyone
Pros:

Clean, accessible and user friendly

Cons:

Late cleaning

2026-03-10 • via Nuitee
S
senty siphiwe • extended_group • za
4
2026-03-10 • via Nuitee
M
Minenhle • couple • za
6
2026-03-09 • via Nuitee
M
Moitheri • family_with_children • za
2
Pros:

Check in early than 2 o'clock

2026-03-09 • via Nuitee
M
Moche • family_with_children • za
4
Pros:

Nothing

Cons:

The TV was not working, the bathroom had bad smell, cocrockh where in the bath tap, the shower was not working

2026-03-09 • via Nuitee
K
Kumalo • extended_group • za
8
Pros:

My room

Cons:

Housekeeping got into our room after 2pm.

2026-03-09 • via Nuitee
L
Lolo • extended_group • za
10
It was a good stay
Pros:

The staff was friendly and the rooms were proper👌

Cons:

Nothing

2026-03-08 • via Nuitee