Albany Hotel

Hotels
6.4 (4128 reviews)
Cnr. Smith Street and Albany Grove , Durban , za

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Dirty rooms
Poor service
Uncomfortable beds

Categories

Cleanliness
4.4
Multiple reviews noted dirty rooms and poor hygiene.
Service
7.9
Friendly staff mentioned, but some service issues reported.
Location
8.4
Location described as fine and easy to find.
Room Quality
5.4
Bed discomfort and issues with room condition noted.
Amenities
5.9
Lack of basic in-room amenities mentioned.
Value for Money
6.4
Value perceived as reasonable, with some positive remarks.
Food and Beverage
6.4
Breakfast mentioned positively, but overall dining experience lacking.
Overall Experience
6.4
Mixed experiences with clarity on many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Convenient Location in Durban:
Albany Hotel, centrally located in Durban, is the perfect choice for both business and leisure travelers. Just minutes away from ICC Durban and Marine Parade, our hotel offers easy access to key attractions in the city.

Comfortable Accommodation:
Each guest room at Albany Hotel is thoughtfully designed to provide comfort and convenience. With a seating area, flat-screen TV, and some rooms boasting city views, guests can relax in style during their stay. The private bathrooms ensure a pleasant and enjoyable experience for all.

Great Facilities and Nearby Attractions:
Enjoy a hassle-free stay with our 24-hour front desk, shared lounge, and complimentary WiFi. Indulge in a delicious buffet breakfast before exploring nearby attractions like uShaka Marine World and Moses Mabhida Stadium, all within a short distance from the hotel.

Book your stay at Albany Hotel now and experience the best of Durban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs ZAR 50 per day.

Location

Guest Reviews

6.4
Based on 4128 reviews
Cleanliness: 4.4
Service: 7.9
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
S
Sphamandla • solo_traveller • za
5
2026-07-04 • via Nuitee
N
Nondumiso Jiyane • solo_traveller • za
7
2026-07-04 • via Nuitee
S
sibonelo • solo_traveller • za
8
2026-07-04 • via Nuitee
M
Mduduzi • solo_traveller • za
1
Terrible experience
Pros:

Nothing

Cons:

Attitude of the reception staff, untidiness and poor hygiene at the reception area, plus the bedding had blood stain at the bedroom. The carpets have terrible smell and the room has cockroaches.

2026-07-04 • via Nuitee
B
Banele • couple • za
10
2026-07-04 • via Nuitee
M
Motala • family_with_children • za
7
2026-07-03 • via Nuitee
S
sifiso • solo_traveller • za
6
Pros:

View

Cons:

View

2026-07-02 • via Nuitee
B
Buyisile • family_with_children • za
5
Stair were not clean
Pros:

We haven’t breakfast

Cons:

There was no towel in rooms

2026-07-02 • via Nuitee
L
Luyanda • solo_traveller • za
10
Pros:

Everything was exceptional

Cons:

Nothing everything was perfect

2026-07-02 • via Nuitee
M
Mabaso • solo_traveller • za
7
2026-07-01 • via Nuitee
B
Balu • solo_traveller • za
5
2026-06-30 • via Nuitee
S
SINIQUINHA • solo_traveller • mz
6
2026-06-30 • via Nuitee
N
Ntobeko • couple • za
5
Cons:

The room was too small

2026-06-30 • via Nuitee
N
Nicole • couple • za
7
2026-06-29 • via Nuitee
S
Samukelisiwe • solo_traveller • za
6
2026-06-29 • via Nuitee
M
Matshepo • extended_group • za
4
Pros:

The outside is beautiful but the rooms aren’t clean

Cons:

Our room had cockroaches

2026-06-29 • via Nuitee
A
Ayanda • solo_traveller • za
1
Pros:

the staff

Cons:

towels were not fluffy, tv didn't have cool channels, I could my next door neighbor from my room

2026-06-29 • via Nuitee
Q
QOPHUMLANDO • family_with_children • za
9
2026-06-28 • via Nuitee
N
Nthabiseng • solo_traveller • za
10
2026-06-28 • via Nuitee
N
Nthabiseng • solo_traveller • za
10
Pros:

Everything was perfect.

2026-06-28 • via Nuitee