Albany Hotel

Hotels
6.4 (4050 reviews)
Cnr. Smith Street and Albany Grove , Durban , za

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Dirty rooms
Poor service
Uncomfortable beds

Categories

Cleanliness
4.4
Multiple reviews noted dirty rooms and poor hygiene.
Service
7.9
Friendly staff mentioned, but some service issues reported.
Location
8.4
Location described as fine and easy to find.
Room Quality
5.4
Bed discomfort and issues with room condition noted.
Amenities
5.9
Lack of basic in-room amenities mentioned.
Value for Money
6.4
Value perceived as reasonable, with some positive remarks.
Food and Beverage
6.4
Breakfast mentioned positively, but overall dining experience lacking.
Overall Experience
6.4
Mixed experiences with clarity on many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Convenient Location in Durban:
Albany Hotel, centrally located in Durban, is the perfect choice for both business and leisure travelers. Just minutes away from ICC Durban and Marine Parade, our hotel offers easy access to key attractions in the city.

Comfortable Accommodation:
Each guest room at Albany Hotel is thoughtfully designed to provide comfort and convenience. With a seating area, flat-screen TV, and some rooms boasting city views, guests can relax in style during their stay. The private bathrooms ensure a pleasant and enjoyable experience for all.

Great Facilities and Nearby Attractions:
Enjoy a hassle-free stay with our 24-hour front desk, shared lounge, and complimentary WiFi. Indulge in a delicious buffet breakfast before exploring nearby attractions like uShaka Marine World and Moses Mabhida Stadium, all within a short distance from the hotel.

Book your stay at Albany Hotel now and experience the best of Durban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs ZAR 50 per day.

Location

Guest Reviews

6.4
Based on 4050 reviews
Cleanliness: 4.4
Service: 7.9
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
N
Nhlenyama • solo_traveller • za
7
2026-06-06 • via Nuitee
M
Mntambo • solo_traveller • za
9
Pros:

It is around CBD. Most of the shops are easily accessible.

Cons:

Nothing

2026-06-05 • via Nuitee
T
Thobeka • solo_traveller • za
10
Pros:

Your service 100%

Cons:

Nothing

2026-06-05 • via Nuitee
S
Sinqobile • extended_group • za
10
staff was so fast and loving
Pros:

100%

2026-06-04 • via Nuitee
U
Uyanda • solo_traveller • za
1
2026-06-04 • via Nuitee
N
Nonduduzeko • solo_traveller • za
5
2026-06-04 • via Nuitee
N
Ndlovu • extended_group • za
5
2026-06-04 • via Nuitee
J
Jane • extended_group • za
5
2026-06-04 • via Nuitee
Z
Zanele • extended_group • za
10
2026-06-03 • via Nuitee
T
Thango • solo_traveller • za
4
Pros:

The building looks good ,on a perfect location they only have to work on they room service

2026-06-03 • via Nuitee
Z
Zanele • extended_group • za
10
2026-06-03 • via Nuitee
P
Phindile • solo_traveller • za
7
Had a great time
Pros:

Please renovate your your bathroom and furniture

Cons:

Furniture its too old

2026-06-02 • via Nuitee
C
Chantal • solo_traveller • za
5
2026-06-02 • via Nuitee
M
Mtshezi • solo_traveller • za
3
Pros:

The place was clean

Cons:

The staff opens you room without your permission

2026-06-02 • via Nuitee
M
Mmole • solo_traveller • za
10
Pros:

Clearness

2026-06-02 • via Nuitee
Z
Zanele • family_with_children • za
7
2026-06-02 • via Nuitee
N
Nobomi • extended_group • za
8
2026-06-02 • via Nuitee
S
Sibanda • solo_traveller • za
3
Pros:

Close to what I needed

Cons:

Bathroom was leaking no towels,furniture too old and too much noise

2026-06-01 • via Nuitee
S
Sibahle • solo_traveller • za
6
Pros:

Mr mlambo was very friendly

Cons:

I booked superior room and they game me quad room and they didn't even communicate with me that superior room was over booked that why they change me

2026-06-01 • via Nuitee
L
Lindokuhle Duwa • couple • za
10
2026-06-01 • via Nuitee