Albany Hotel

Hotels
6.4 (3499 reviews)
Cnr. Smith Street and Albany Grove , Durban , za

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Dirty rooms
Poor service
Uncomfortable beds

Categories

Cleanliness
4.4
Multiple reviews noted dirty rooms and poor hygiene.
Service
7.9
Friendly staff mentioned, but some service issues reported.
Location
8.4
Location described as fine and easy to find.
Room Quality
5.4
Bed discomfort and issues with room condition noted.
Amenities
5.9
Lack of basic in-room amenities mentioned.
Value for Money
6.4
Value perceived as reasonable, with some positive remarks.
Food and Beverage
6.4
Breakfast mentioned positively, but overall dining experience lacking.
Overall Experience
6.4
Mixed experiences with clarity on many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Convenient Location in Durban:
Albany Hotel, centrally located in Durban, is the perfect choice for both business and leisure travelers. Just minutes away from ICC Durban and Marine Parade, our hotel offers easy access to key attractions in the city.

Comfortable Accommodation:
Each guest room at Albany Hotel is thoughtfully designed to provide comfort and convenience. With a seating area, flat-screen TV, and some rooms boasting city views, guests can relax in style during their stay. The private bathrooms ensure a pleasant and enjoyable experience for all.

Great Facilities and Nearby Attractions:
Enjoy a hassle-free stay with our 24-hour front desk, shared lounge, and complimentary WiFi. Indulge in a delicious buffet breakfast before exploring nearby attractions like uShaka Marine World and Moses Mabhida Stadium, all within a short distance from the hotel.

Book your stay at Albany Hotel now and experience the best of Durban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs ZAR 50 per day.

Location

Guest Reviews

6.4
Based on 3499 reviews
Cleanliness: 4.4
Service: 7.9
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
S
Siduduzile • couple • za
1
Bad
Pros:

It was really not wht i expected, its one of those ancient properties

Cons:

It did not look clean, i came there at 17:30 and after off loading my things i had to drive through an alley to park my car, the parking is R70, when i requested an iron, the house keeping had already left and got no help in roning my clothes they told me housekeeping will come the nxt day at 08:00 hence i had to be at work the nxt day by 07:00, this really made me hate the whole experience

2026-04-11 • via Nuitee
C
Cele • extended_group • za
7
My stay was good
Pros:

I didn't eat

Cons:

Provide mops

2026-04-11 • via Nuitee
N
Nkosnathi • family_with_children • za
8
2026-04-11 • via Nuitee
G
Gumede • family_with_children • za
8
Pros:

Spacious

Cons:

That the room had a bath tub and wasn't clean. I prefer having a shower which is easy to clean..

2026-04-11 • via Nuitee
N
Nosipho • extended_group • za
5
2026-04-11 • via Nuitee
A
Ayanda Brian Mzolo • family_with_children • za
10
2026-04-11 • via Nuitee
R
Reatlegile • extended_group • za
5
Albany could do better
Pros:

Breakfast was very bad I didn’t enjoy at all

Cons:

Plugs were not working, we had to ask for towels

2026-04-10 • via Nuitee
B
Balungile • family_with_children • za
7
Pros:

Everything

Cons:

There was no iron and no mop to wipe the water...no mat in the bathroom

2026-04-10 • via Nuitee
M
Maseko • family_with_children • za
7
Pros:

Staff were friendly and helpful.

Cons:

The parking.

2026-04-10 • via Nuitee
• couple • za
6
2026-04-09 • via Nuitee
T
Thobeka • couple • za
8
Pros:

The night view and the room was spacious

2026-04-09 • via Nuitee
S
Siyabonga Emmanuel • couple • za
10
Be always like this to all your guests.
Pros:

I liked the view inside the hotel and clean rooms and adorable staff working there again excellent service..

Cons:

Everything was excellent👌

2026-04-09 • via Nuitee
S
Sandile • couple • za
1
2026-04-09 • via Nuitee
N
nkosinathi • solo_traveller • za
4
I WAS NOT OK AT ALL
Pros:

ONLY VIEW THE CITY

Cons:

BED ,,,TV PLEASE TRY TO UPGRADE STANDARD, IYOH SMALL TV WITHOUT EVEN SOCCER ONLY SABC 1 AND ETV

2026-04-08 • via Nuitee
K
K • family_with_children • za
3
Bad,I never stayed in a horrible 3 star hotel like that one.
Pros:

The room was dirty and smelling of urine. When I spoke to one of the staff members she said its because its a cheaper room. I asked if cheaper rooms were not clean properly. The mattress and pillows ate dirty,I happened to find one of tge staff cleaning around 15:00 and had to go wait at the reception. There were also cockroaches in the wardrobe. Honestly speaking,I do not recommend this accommodation. I dont want to mention the TV that's not working properly.

Cons:

Everything!

2026-04-08 • via Nuitee
V
Vumile • family_with_children • za
3
Pros:

Location

Cons:

Dirty with cockroaches

2026-04-08 • via Nuitee
H
Hlongwane • couple • za
1
2026-04-08 • via Nuitee
V
Vanqa • family_with_children • za
3
Pros:

Nothing

Cons:

Nothing

2026-04-08 • via Nuitee
N
Noxolo • extended_group • za
10
2026-04-08 • via Nuitee
• solo_traveller • za
5
2026-04-08 • via Nuitee