Albany Hotel

Hotels
6.4 (3499 reviews)
Cnr. Smith Street and Albany Grove , Durban , za

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Dirty rooms
Poor service
Uncomfortable beds

Categories

Cleanliness
4.4
Multiple reviews noted dirty rooms and poor hygiene.
Service
7.9
Friendly staff mentioned, but some service issues reported.
Location
8.4
Location described as fine and easy to find.
Room Quality
5.4
Bed discomfort and issues with room condition noted.
Amenities
5.9
Lack of basic in-room amenities mentioned.
Value for Money
6.4
Value perceived as reasonable, with some positive remarks.
Food and Beverage
6.4
Breakfast mentioned positively, but overall dining experience lacking.
Overall Experience
6.4
Mixed experiences with clarity on many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Convenient Location in Durban:
Albany Hotel, centrally located in Durban, is the perfect choice for both business and leisure travelers. Just minutes away from ICC Durban and Marine Parade, our hotel offers easy access to key attractions in the city.

Comfortable Accommodation:
Each guest room at Albany Hotel is thoughtfully designed to provide comfort and convenience. With a seating area, flat-screen TV, and some rooms boasting city views, guests can relax in style during their stay. The private bathrooms ensure a pleasant and enjoyable experience for all.

Great Facilities and Nearby Attractions:
Enjoy a hassle-free stay with our 24-hour front desk, shared lounge, and complimentary WiFi. Indulge in a delicious buffet breakfast before exploring nearby attractions like uShaka Marine World and Moses Mabhida Stadium, all within a short distance from the hotel.

Book your stay at Albany Hotel now and experience the best of Durban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs ZAR 50 per day.

Location

Guest Reviews

6.4
Based on 3499 reviews
Cleanliness: 4.4
Service: 7.9
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
K
Kassam • solo_traveller • tz
8
nice place and location is best for business visit purposes.
Pros:

everything was ok except they need to keep mirror in the bathroom. i had to shave using room mirror.

2026-05-16 • via Nuitee
X
Xolorh N • extended_group • za
10
Worth another visit!
Pros:

It was exactly what we wanted and more!

Cons:

Nothing

2026-05-16 • via Nuitee
M
Mbali • solo_traveller • za
1
2026-05-16 • via Nuitee
G
Gumede • solo_traveller • za
10
I stayed well everything was on point from security, staff and the room
Pros:

Location has center of the city transport is available

Cons:

Nothing everything was fine by myself

2026-05-16 • via Nuitee
J
Jila • extended_group • za
6
Central
Pros:

The way the hotel is central

Cons:

Received towels after hours of checking in

2026-05-16 • via Nuitee
F
Frezada Ntombenhle • solo_traveller • za
7
2026-05-16 • via Nuitee
N
Nomfundo • couple • za
7
2026-05-15 • via Nuitee
L
Larné • solo_traveller • za
10
2026-05-15 • via Nuitee
S
Simelane • solo_traveller • sz
1
Pros:

Nothing,

Cons:

The pictures on the website were too good and when we got to the accommodation , it was smelling, dirty, bed sheets were not even ironed , its like someone was sleeping on them. It was nothing close to the pictures we saw on the website

2026-05-15 • via Nuitee
N
Ndlovu • couple • za
4
The furniture is old, the bed is uncomfortable and the place needs maintenance. The iron? Why must we pay R10 per item
Pros:

Nothing

Cons:

The furniture is old, The

2026-05-15 • via Nuitee
N
Nomcebo • family_with_children • za
7
Value for money
Pros:

Close to travel facilities like taxis right on the road when you come out

Cons:

It’s kind of a bit old it no longer looks like the advertised pictures

2026-05-14 • via Nuitee
S
Smanga • solo_traveller • za
7
2026-05-14 • via Nuitee
L
Lwazi • couple • za
3
2026-05-14 • via Nuitee
K
Kgarebe • solo_traveller • za
9
2026-05-13 • via Nuitee
S
Siphamandla • solo_traveller • za
9
Pros:

The place was pleasant shower 🚿 was in good condition and cleaner was calm and treat us nice the gurd s

2026-05-13 • via Nuitee
M
Majobe • extended_group • za
8
Pros:

The property looks just like advertised, and it’s quite affordable and located within the cbd which is quite convenient. The service was also exceptional.

Cons:

The WiFi was not very reliable. Its connection was not very stable.

2026-05-13 • via Nuitee
W
Wandile • couple • za
6
2026-05-13 • via Nuitee
C
Chantal • solo_traveller • za
6
Pros:

Room wss clean

Cons:

Air con was not working only heating.furniture and bath room needs upgrade.

2026-05-12 • via Nuitee
N
Nqobile • couple • za
6
2026-05-12 • via Nuitee
B
Berrah Lesego Nkosi • solo_traveller • za
10
Pros:

We had fun and enjoyed to be in durban hope we are coming back soon

Cons:

Hotel is clean and staff are good

2026-05-12 • via Nuitee