Albany Hotel

Hotels
6.4 (3499 reviews)
Cnr. Smith Street and Albany Grove , Durban , za

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Dirty rooms
Poor service
Uncomfortable beds

Categories

Cleanliness
4.4
Multiple reviews noted dirty rooms and poor hygiene.
Service
7.9
Friendly staff mentioned, but some service issues reported.
Location
8.4
Location described as fine and easy to find.
Room Quality
5.4
Bed discomfort and issues with room condition noted.
Amenities
5.9
Lack of basic in-room amenities mentioned.
Value for Money
6.4
Value perceived as reasonable, with some positive remarks.
Food and Beverage
6.4
Breakfast mentioned positively, but overall dining experience lacking.
Overall Experience
6.4
Mixed experiences with clarity on many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Convenient Location in Durban:
Albany Hotel, centrally located in Durban, is the perfect choice for both business and leisure travelers. Just minutes away from ICC Durban and Marine Parade, our hotel offers easy access to key attractions in the city.

Comfortable Accommodation:
Each guest room at Albany Hotel is thoughtfully designed to provide comfort and convenience. With a seating area, flat-screen TV, and some rooms boasting city views, guests can relax in style during their stay. The private bathrooms ensure a pleasant and enjoyable experience for all.

Great Facilities and Nearby Attractions:
Enjoy a hassle-free stay with our 24-hour front desk, shared lounge, and complimentary WiFi. Indulge in a delicious buffet breakfast before exploring nearby attractions like uShaka Marine World and Moses Mabhida Stadium, all within a short distance from the hotel.

Book your stay at Albany Hotel now and experience the best of Durban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs ZAR 50 per day.

Location

Guest Reviews

6.4
Based on 3499 reviews
Cleanliness: 4.4
Service: 7.9
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
L
Lubabalo • extended_group • za
9
2026-02-14 • via Nuitee
R
Rifumo • solo_traveller • za
3
No good
Pros:

Nothing

Cons:

The floor mats stinks

2026-02-14 • via Nuitee
Q
Qekenya • couple • za
9
2026-02-13 • via Nuitee
N
Nikki • extended_group • za
7
2026-02-13 • via Nuitee
S
siphelele • family_with_children • za
5
2026-02-13 • via Nuitee
P
Patricia • extended_group • za
6
Cons:

The AC didn’t work and the WiFi is bad

2026-02-12 • via Nuitee
L
Lubabalo • extended_group • za
9
2026-02-12 • via Nuitee
Z
Zoleka • solo_traveller • za
7
It was decent for the price
Pros:

Location was great it’s in the city and close to the beach

Cons:

Check in was not so great

2026-02-12 • via Nuitee
M
Mogale • family_with_children • za
1
Pros:

There is nothing I liked about the area. Mom and I had to change our flights so that I would not sleep in a stuffy room.

Cons:

The place is not clean.
The staff is not friendly.
It is located next to a noisy tavern or pub, making it difficult to sleep
It does not smell good, and the air conditioning is not working.

2026-02-12 • via Nuitee
M
Mbali • extended_group • za
9
2026-02-12 • via Nuitee
M
Mpho • extended_group • za
5
Pros:

Expresso downstair
Making it easy for on the go Breakfast

Cons:

Cleanliness... Yoh!!
The cleaners definitely don't do their job
Beds are old!!

2026-02-12 • via Nuitee
N
Nolwazi • couple • za
10
2026-02-12 • via Nuitee
N
Nomfundo • couple • za
6
2026-02-11 • via Nuitee
K
Khonzile • family_with_children • za
6
2026-02-11 • via Nuitee
W
wecy • couple • za
3
Pros:

Location is perfect

Cons:

The fact that you pay for someone to do ironing for you to the point that my top came back with some sort of stain which suggested that it almost got burnt.

2026-02-11 • via Nuitee
N
Nkosingiphile • solo_traveller • za
8
Good
Pros:

Everything

Cons:

Nothing

2026-02-11 • via Nuitee
N
Nompumelelo • couple • za
10
2026-02-11 • via Nuitee
T
Thabitha • family_with_children • za
1
Room dirty
2026-02-11 • via Nuitee
C
Chumisa • family_with_children • za
10
2026-02-11 • via Nuitee
M
Mike • family_with_children • us
10
Great service great location
Pros:

Every room was clean

Cons:

N/A

2026-02-11 • via Nuitee