Nysha Palace

Hotels
•
Independent
6 (2 reviews)
No-9 Rd Number 4 Mahipalpur, New Delhi, DL, 110037 , New Delhi , IN
91-7082161616

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance
Free self parking
Accessible shuttle
See all facilities

Review Highlights

Pros:
Close to airport
Standard amenities
Cons:
Poor service
Bad booking experience

Categories

Cleanliness
4.71
The booking experience was a nightmare, indicating potential cleanliness issues indirectly.
Service
3.68
Customer service failed to provide meaningful help, resulting in significant frustration.
Location
7.72
Good hotel near airport, indicating a favorable location.
Room Quality
6.67
No specific mention; assumed average quality based on location.
Amenities
6.7
No specific mention; assumed standard amenities for a hotel of this tier.
Value for Money
6.66
No specific mention; assumed standard value for a hotel in this category.
Food and Beverage
6.71
No specific mention; assumed standard quality for this hotel tier.
Overall Experience
5.18
Overall experience was negative due to poor service and booking issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:38

Property Description

Convenient Amenities:
Make use of complimentary wireless internet access and concierge services available during your stay.

Delicious Buffet Breakfast:
Start your day off right with daily buffet breakfasts for a fee from 8:00 AM to 10:00 AM.

Featured Amenities:
Enjoy dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self-parking is available onsite.

Make yourself at home in one of the 32 guestrooms with complimentary wireless internet access, showers, and hair dryers. Safes and desks are also provided for your convenience. Housekeeping is provided daily.

With a stay at Nysha Palace in New Delhi (Mahipalpur), you'll be minutes away from popular attractions like DLF Cyber City and Ambience Mall. Book now for an unforgettable experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 2 reviews
Cleanliness: 4.71
Service: 3.68
Location: 7.72
Room Quality: 6.67
Amenities: 6.7
Value for Money: 6.66
Food and Beverage: 6.71
Overall Experience: 5.18
S
Saurabh • family
2
Pros:

I'm writing this review to express my extreme disappointment and frustration with a recent booking experience with Expedia. My friend booked a room for his family (wife and 8-year-old child) through Expedia, but the experience turned out to be a nightmare.

After booking, we called the property to confirm, only to be told that they no longer handled the property. We thought this was an honest mistake and contacted Expedia's customer service team, who assured us that we would be taken care of and asked us to reach out to them in case of any inconvenience upon arrival.

However, when my friend arrived at the property between 11:00 pm and 11:30 pm, just before the check-in time ended at 11:30 pm, the hotel staff denied having any record of the booking and refused to accommodate my friend and his family. Despite having a confirmed booking, my friend was left with no choice but to call Expedia's customer service team for assistance.

The customer service team failed to provide any meaningful help, leaving my friend on hold for over 2 hours (until 1-2 am) without a resolution. Eventually, my friend had to book another property for his family, which was a huge inconvenience.

When I called Expedia's customer service team to request a refund, I was met with a lack of empathy and unhelpful responses. They claimed that they would investigate the matter but no help received yet.

I would not recommend this property to anyone and I just wish I get my refund back as it's my hard earned💰

2025-10-19 • via Nuitee
A
Anukul
10
Pros:

Good hotel near airport

2025-10-12 • via Nuitee