Hotel Alejandro Tacloban

Hotels
7.5 (62 reviews)
P. Paterno Street / Hotel Alejandro tacloban , Tacloban , ph

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Cons:
Unclean rooms
Issues with service and overcharging

Categories

Cleanliness
4.71
Bathroom had not been cleaned. Cockroaches in room and hallway.
Service
8.68
Staff were polite and provided fast service.
Location
9.72
Location was convenient and near attractions.
Room Quality
5.67
Rooms need refurbishment and some rooms were dated.
Amenities
7.2
Swimming pool was poorly maintained.
Value for Money
7.16
Several issues with charges and pricing policies.
Food and Beverage
8.71
Good breakfast and nice restaurant.
Overall Experience
8.18
Mixed feelings with some highlights and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:49

Property Description

Convenient Location and Parking
Hotel Alejandro Tacloban is situated near MacArthur Landing Memorial and offers free private parking for guests, ensuring a hassle-free stay.

Comfortable Rooms and Dining
Guests can enjoy air-conditioned rooms with flat-screen TVs and indulge in delicious meals at the hotel's restaurant.

Exceptional Service and Amenities
With a 24-hour front desk, airport transfers, room service, and free WiFi, Hotel Alejandro Tacloban ensures a comfortable and convenient stay.

Book your stay at Hotel Alejandro Tacloban for a memorable experience in Tacloban!

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.5
Based on 62 reviews
Cleanliness: 4.71
Service: 8.68
Location: 9.72
Room Quality: 5.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 8.71
Overall Experience: 8.18
S
Shaun family_with_children gb
8
Nice hotel and staff swimming pool was a disappointment
Pros:

Central and clean

Cons:

The swimming pool ,
Very very deceiving on the size from the website picture, it could do with a clean as the water was a bit smelly plus there were bits and pieces of debris on the swimming pool floor, this was my picked up by my daughter as well

2026-05-04 via Nuitee
M
Motoki couple jp
8
Good for bathtub lover
Pros:

Big bathtub and enough hot water

Cons:

Very noisy aircon. Little difficult to control hot water temperature

2026-05-03 via Nuitee
A
Andrzej solo_traveller au
5
Pros:

Building looks good

Cons:

Couldn't get basic information like to go to bus station from man in reception. He wasn't help full at all. Also when ask for additional pillows ( those supplied were very flat) I was asked to pay extra fee. First time I met such request/arrangements.

2026-04-30 via Nuitee
C
Chris couple ph
9
2026-04-27 via Nuitee
D
De family_with_children au
7
2026-04-13 via Nuitee
P
Peter solo_traveller gb
9
Tacloban at its best
Pros:

THe Alejandro is very conveniently located with all services and shops nearby, or within a short and easy tricycle ride.
The breakfast options, Western and Filipino, are excellent and set in the comfortable hotel Cafe and are served by a willing staff. I had a supper in the Cafe one evening and this too was excellent with the choice of a wide ranging menu served promptly.
The hotel has a wonderful selection of photos from the WW2 actions in Leyte which should make this hotel a "Must" for anyone interested in military history. They are hung in the corridors on all floors and are a reminder of the difficulties the Leyte people had during the war years.

Cons:

My room was not made up but I was not clear if this was because I had arrived one day early and this had not registered with the Housekeeping staff. Incidentally, the hotel apologised for the booking.com rate being so much more expensive than that offered by the hotel.

2026-04-08 via Nuitee
L
Len solo_traveller au
10
Pros:

The service was fantastic

Cons:

Nothing

2026-03-21 via Nuitee
H
Hack couple au
9
Pros:

Excellent

Cons:

No views out of the window

2026-03-17 via Nuitee
J
Joy Iazmin family_with_children ph
8
2026-03-16 via Nuitee
B
Bernd couple de
6
Verbesserungsbedarf
Pros:

Geräumiges Zimmer, gute Betten, prima Lage

Cons:

Alte, halb kaputte, unangenehm riechende und lärmende Klimaanlage. Keine Safebox im Zimmer. Aufzug defekt, etc...

2026-03-13 via Nuitee
H
Hazel extended_group us
9
2026-01-24 via Nuitee
R
Rene couple ch
4
Dahin würde ich nicht mehr gehen.
Cons:

Kein richtiges Fenster

2026-01-20 via Nuitee
N
Nellie ann family_with_children ph
8
2026-01-20 via Nuitee
J
Josephine family_with_children us
10
Good and comfy room for a good price
Pros:

Breakfast was great and it is in a good central location

Cons:

Everything was good

2026-01-19 via Nuitee
S
Stephanie family_with_children gb
5
Will not be back.
Pros:

Location

Cons:

Bathroom had not been cleaned. Cockroaches in room and hallway.

2026-01-19 via Nuitee
A
Alexander solo_traveller us
8
My stay was okay and the location was convenient for me.
Pros:

the breakfast was very good. The staff were polite and fast service.

Cons:

I made a mistake in booking for a 3 beds-room when I am alone and needed only 1 bed. When I requested for the change of my room, it took 2 days before my request was granted.

2026-01-19 via Nuitee
M
Micheal family_with_children ph
8
2026-01-09 via Nuitee
N
Nelson solo_traveller au
9
Excellent. I will definitely stay again in my next visit.
Pros:

Perfect location.

Cons:

Kitchen staff could have been more sensitive in asking questions. Instead of asking “do you have a seniors’ card?” , it could have been “do you wish to avail of any possible discounts?”. Or not ask the question at all.

2026-01-07 via Nuitee
S
stephen family_with_children gb
6
A little overpriced for tired rooms
Pros:

Good breakfast
Lots of great festive displays
Amazing historical photos everywhere
Waiters at breakfast (especially Manny) were very caring

Cons:

The light on the landing disturbed our sleep.
Hot water is very difficult to work out
Rooms need refurbishment
10% service charge on our dinner bill which is not made clear

2026-01-03 via Nuitee
A
Ana Maria extended_group ph
8
Well to sum up, it's a 8/10 stay. Just minus 2 because of the overcharging scenario. But if I am going to stay a
Pros:

I like the hotel because it is near to the church, downtown, malls and easy access on transportation like jeep and tricycle. Very nice and clean place

Cons:

What I don't like is that they're lack of coordination and there's some lapses especially to the restaurant and to the concierge. They've overcharge us for our buffet which requires an additional payment of ₱245 and we're only 4 pax but my father in law paid for ₱1,122 (fyi they're 2 seniors) however upon checking out we paid again for another ₱490 because it reflects on there slip that we still haven't paid yet well in fact at the restaurant we personally approached the staff that we're now going to pay and asked if the charging is already for 4 of us then he replied "YES", but hoping that this won't happen again in the future.

2025-12-28 via Nuitee