Secret Paradise Mahahual

Hotels
Rio Huach , Mahahual , mx

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Well-equipped rooms
Ideal pool for children
Very nice and accommodating host
Cons:
Musty smell in first room
Inaccessible hot water in jacuzzi
Firm beds

Categories

Cleanliness
7.76
The first room we were given was musty from the air conditioning.
Service
9.23
The host was very nice and accommodating.
Location
8.77
The place is quite a ways from the cruise ship port and beach which made for a quiet stay.
Room Quality
8.22
Las habitaciones están bien equipadas.
Amenities
9.25
La piscina es ideal y el baño tenía todo para ducharte.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.76
Standard quality for this hotel tier.
Overall Experience
8.93
El mejor lugar para descansar y relajarse.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:46

Property Description

Luxurious Pool Views
Indulge in the serene pool views right from your balcony.

Spacious Patio and Garden
Relax on the patio and enjoy the lush garden views while sipping your morning coffee.

Convenient Amenities
Benefit from a fully equipped kitchen and modern comforts, all complemented by a 24-hour front desk service.

Experience paradise at Secret Paradise Mahahual - Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
A
ANDREW solo_traveller gb
8
Pros:

Good size room. Lovely courtyard and pool, very shady and pretty. Useful patio area. Useful kitchen space.

Cons:

Every time you closed the bathroom door, the wind blowing through the bathroom window sounded like you were in an approaching hurricane - terrible acoustics! Location is a bit out of the way.

2026-06-21 via Nuitee
J
José Juan solo_traveller mx
8
Calidad precio excelente servicio
Pros:

La limpieza y el personal muy amable

Cons:

El internet muy lento

2026-06-16 via Nuitee
T
Triviño family_with_children do
10
Lugar con encanto.
Pros:

Lugar encantador.
Cómodo y hecho con encanto.
Muy bien equipado tanto las habitaciones como el exterior.
Josué muy agradable y correcto.

2026-06-06 via Nuitee
V
Vianney solo_traveller fr
8
Pros:

Studio complet et piscine jolie

Cons:

Emplacement vraiment loin. Pisicne jolie mais pas faite pour qu'un adulte nage dedans

2026-04-21 via Nuitee
S
Stéphanie family_with_children fr
8
2026-02-24 via Nuitee
F
Fernandez extended_group ar
4
Pros:

La habitación y la piscina son increíbles

Cons:

El personal nos atendió mal. La cocina es pequeña.
No funcionaba el ventilador ni el agua caliente. Nos fuimos un dia antes por no tener todo lo que corresponde,y no nos devolvieron el dinero

2026-01-29 via Nuitee
R
Robert couple ca
10
Very comfortable and accommodating
Pros:

Beautiful spot

Cons:

Nothing

2026-01-20 via Nuitee
Štěpánka extended_group cz
7
Pros:

Budova je zajímavě řešena a dvorana s bazénem osázena zelení, působí příjemným dojmem. Na střeše je vytvořen prostor pro relaxaci s krásným výhledem do okolí a bazénkem s vířivkou. Postele velké a pohodlné. Hostitelka velmi milá a vstřícná.

Cons:

Byty byly špatně větratelné, zatuchlé, v kuchyni nedostatečné vybavení hrnců na vaření pokrmů. Sítě ve dveřích potrhané. Sprchové trysky ucpané, takže bylo zdlouhavé mytí. Na pláž je to daleko,ale lze jet taxi.

2026-01-19 via Nuitee
T
Tamara extended_group mx
8
2025-12-22 via Nuitee
N
Nallely couple mx
10
Pros:

Las habitaciones están bien equipadas, justo lo que se necesita.

2025-12-11 via Nuitee
P
Pau8810 couple mx
10
Pros:

Todo estuvo bien, solo en el jacuzzi y la regadera del estudio no salió el agua caliente.

2025-12-05 via Nuitee
A
Alma extended_group mx
10
Pros:

El confort y el lugar es muy bonito para las personas que nos gusta más como la naturaleza, si vas con niños la piscina es la ideal pues no tienes pendiente ya que no es profunda, el mejor lugar para descansar y relajarse, nos tocó una habitación con todo para cocinar y el baño incluso tenía todo para ducharte. La anfitriona es súper amable y pendiente de tus necesidades. Regresaré definitivamente. 💗

2025-09-07 via Nuitee
S
Sean family_with_children ca
6
The place has a much higher rating than it should.
Pros:

The place is quite a ways from the cruise ship port and beach which made for a quiet stay.

Cons:

The first room we were given was musty from the air conditioning. (The host gave as a choice of two others on the second floor. The host was very nice and accommodating). The beds were incredibly firm. The place is a monthly, weekly or daily stay. The roof top "garden" is quite run down and shabby.

2025-08-28 via Nuitee
M
Maarten family_with_children nl
8
2025-08-19 via Nuitee
Y
yesenia family_with_children us
10
Pros:

Pool and vegetation

Cons:

The color of the curtains and bed sheets.

2025-08-05 via Nuitee
R
Rosetta family with young children us
8
Such a beautiful little boutique hotel.my daughter loved the pool and my man made quick use of the grill
Pros:

Beautiful spot. Quiet and peaceful. Friendly staff and other guests. Cozy and not uptight but also beautiful and everything we could need.

Cons:

The town is very small and mostly focused on the cruise ships that come by. Not much to do after the cruise ships leave for the day.

2025-05-09 via Nuitee
F
Francisco family with young children ca
10
Exceptional
2025-04-02 via Nuitee
K
Kovacs young couple us
5
The cost is budget-friendly for the area,especially if you don't need good wifi or creature comforts
Pros:

We came to work online and to scuba dive @ Banco Chinchorro. This was an affordable place to stay. The pool area is pretty and the vibe generally relaxed. The rooftop area is a relaxing place to hang out in the late evenings. Alexis, the hotel caretaker, was very helpful. While this is about a 25-minute walk into Mahahual either way (one of the paths is covered by trees and rather pleasant... plus there's a Dinousa grocery store and a fruiteria about 4 blocks into that walk!), there is a roundabout one block from the hotel where you can easily hail a cheap taxi if you're not up for the walk. Just make sure you ask them in Spanish otherwise they'll think you're from a cruise ship and charge you 2-3x the price.
The hotel exhibited quality customer service when we brought up concerns about our stay. That counts for a lot.

Cons:

I do sincerely wish we liked it more than we had, especially for such a great price per night.
Although we initially booked the room for 2 weeks, we requested the second half of our stay be cancelled.
The wifi & cell service in our room was so weak that simple webpages would not load, so we were unable to WFH. We ultimately moved our kitchen table and chairs outside to use our laptops and had much better luck with signal, but the mosquitos were ferocious even with repellent. You will need a small table/travel fan to be semi-comfortable if you do that, since there is no breeze.
I think the humidity is just out of control at this location; no matter how long between showers, the floor of the shower stall would not drain and always felt slimy. The hotel room floor was similarly slimy/dirty... we ended up wearing our socks to avoid the nasty feeling on our feet, and then when our socks became gross, we resorted to wearing our sandals in-room. None of our scuba gear was able to dry (even if we hung it outside) so it started to mildew, and our backpacks and random items in our luggage grew mold even though they were placed in the corner and we weren't getting any of them wet. We've continued traveling for 2.5 months since this stay, and haven't experienced that anywhere else. We also did not receive any of the cleanings the hotel claims to offer every other day, but I imagine that would've helped significantly.
We are ultimately very grateful they met our needs with cancellation mid-stay... That is customer service you can count on.

2025-03-22 via Nuitee
H
Harry solo traveller us
7
Good
Pros:

Great staff. Very friendly, Very helpful. The internal Courtyard is beautiful. The beds were very comfortable. The shower was hot long enough to get a hot shower. The kitchen was functional, and I was able to cook a number of meals there. Adequate off-street parking just outside the gate to the hotel complex

Cons:

The hot tub on the top deck is not hot... no heater... and it's dirty... The hot plates are not grounded, so I got a shock from them several times while using them. The hotel electrical system is under repair and was flaky at times. I had to move my room once because of no electricity, but Alex was very responsive and got me in a new room immediately. Also, Workmen were in the area often.

2025-01-24 via Nuitee
J
Jerrell review category business travellers nz
8
Good amenities, clean property and comfortable
2025-01-22 via Nuitee