Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Good amenities
Cons:
One negative restaurant interaction
Lack of an external window in some rooms

Categories

Cleanliness
8.88
The hotel was noted as clean and well-maintained.
Service
9.35
Overall, the staff was very friendly and helpful, although one incident negatively impacted the score.
Location
9.89
Multiple reviews praised the ideal location of the hotel.
Room Quality
9.34
Rooms were described as beautiful, spacious, and comfortable.
Amenities
9.37
The hotel offered wonderful amenities, including a free minibar.
Value for Money
9.33
Guests found the prices to be affordable given the quality of service and amenities.
Food and Beverage
8.88
The food received good remarks, though one complaint about restaurant service was noted.
Overall Experience
9.35
The experience was generally positive, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:33

Property Description

Luxurious Accommodations
Experience comfort and style in our well-appointed guest rooms featuring modern amenities like flat-screen TVs and air conditioning. Relax in our cozy beds and rejuvenate in the sleek bathrooms.

Gastronomic Delights
Indulge in a culinary journey at our on-site restaurant offering delectable dishes for breakfast and more. Sip on handcrafted cocktails at the vibrant bar or explore the local dining scene just steps away.

Convenient Location
Located in the heart of San Sebastián, our hotel provides easy access to popular attractions, making it the perfect choice for leisure and business travelers alike. Explore the city on our complimentary bikes or seek recommendations from our knowledgeable concierge.

Book now to elevate your stay at Arbaso Hotel and create unforgettable memories in San Sebastián.

Important information:

License number: H SS 00878

San Sebastián is committed to its constant renewal and this is reflected in the opening of a new metro station one minute away from the hotel. Some of our rooms could be sensitive to the work carried out in the vicinity of our hotel from Monday to Saturday during business hours, so we invite you to contact our team so that we can make your stay as comfortable as possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 1737 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.89
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.35
M
Maria Puy • family_with_children • es
8
Pros:

Excelente trato e instalaciones

2026-02-14 • via Nuitee
N
Nelson • couple • pt
10
2026-02-13 • via Nuitee
H
Holvins • couple • pr
10
Pros:

Everything!

2026-02-12 • via Nuitee
E
Eamon • family_with_children • ie
9
2026-02-10 • via Nuitee
C
cruz • couple • es
10
muy buena opcion
Pros:

nos encanta todo, vamos siempre

Cons:

nada, todo bien, por ahora.

2026-02-09 • via Nuitee
O
Ophir • couple • il
10
2026-02-09 • via Nuitee
B
Bernhard • couple • gb
9
2026-02-09 • via Nuitee
M
MILDA • couple • es
9
Buena ubicación y muy cómodo
Pros:

La ubicación y la atención al detalle, la habitación era muy cómoda. El desayuno era espectacular te lo podrías pedir en el restaurante o en la habitación.

Cons:

Un día el servicio de limpieza no recogieron y no cambiaron los vasos y cucharas sucios, sino los dejaron como si los hubieran cambiado. Entiendo que ha sido un mal entendido.

2026-02-09 • via Nuitee
R
Rothe • solo_traveller • de
9
Pros:

Staff was super friendly and the hospitality carried all the way into the mini bar.
Location is great too

Cons:

n/a

2026-01-31 • via Nuitee
J
Jos • couple • nl
7
Pros:

Kwalitatief goed, echter matig betreft keuze en hoeveelheid

2026-01-30 • via Nuitee
K
Kirsten • couple • nl
10
2026-01-29 • via Nuitee
A
Alvaro • couple • es
10
2026-01-29 • via Nuitee
K
Ken Mackay • extended_group • gb
9
Great location central and close to the bus station for airport transfer to Bilbao
Pros:

Location and an amazing room

Cons:

breakfast

2026-01-28 • via Nuitee
B
Belén • couple • es
10
Perfecto para disfrutar de Donosti
Pros:

La ubicación es perfecta, las habitaciones son bonitas y cómodas y el personal es súper amable

Cons:

Me gustó todo

2026-01-27 • via Nuitee
M
Maria • couple • es
9
2026-01-26 • via Nuitee
F
Fernando • family_with_children • es
9
Wonderful stay in a great property. Don't miss the restaurant next door.
Pros:

Location, staff, and above all the room.

2026-01-26 • via Nuitee
C
Christophe • couple • fr
8
2026-01-26 • via Nuitee
M
Marc • couple • fr
9
2026-01-23 • via Nuitee
M
MITREA SERBAN • family_with_children • ro
10
2026-01-23 • via Nuitee
P
Patrick • couple • fr
8
2026-01-22 • via Nuitee