Hotel Etrier

Hotels
8.3 (90 reviews)
Rue du Pas-de-l'Ours 30-31 , Crans-Montana , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Nice pool and garden
Cons:
Cleanliness issues
Outdated room amenities

Categories

Cleanliness
6.94
Multiple reviews highlighted cleanliness issues such as stained toilet seats and dirty curtains.
Service
9.41
The staff was consistently praised for being friendly and charming, indicating high service quality.
Location
8.95
Many reviewers mentioned a good location but with mixed access to public transport.
Room Quality
7.4
Reviews noted rooms being small and some described as outdated, affecting the overall satisfaction.
Amenities
8.43
Facilities like the pool were enjoyed, but some amenities were noted as lacking or malfunctioning.
Value for Money
7.89
Concerns over pricing relative to room quality and cleanliness affected perceived value.
Food and Beverage
8.94
The breakfast and restaurant services received positive feedback, contributing to a favorable dining experience.
Overall Experience
8.41
Overall, guests had a generally positive experience, with noted issues related to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Luxurious Wellness Facilities
Indulge in our modern wellness facilities, boasting indoor and outdoor pools renovated in 2016, ensuring a relaxing and rejuvenating experience.

Culinary Delights All Year Round
Savor the best of traditional cuisine at Le fer à Cheval restaurant during winter, offering regional cheeses, cheese fondue, Chinese fondue, and raclette. In summer, delight in grilled dishes by the outdoor pool for a perfect dining experience.

Relaxation and Rejuvenation
After a day of exploring the picturesque surroundings, unwind in our sauna and steam bath, designed to help you relax and revitalize your senses.

Experience luxury, comfort, and exceptional service at Hotel Etrier. Book now for an unforgettable stay.

Important information:

Please note that during the low season, spa treatments are only available during the weekends.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 7 years old to 12 years old stay for CHF 70 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for CHF 50 per person per night when using an available extra bed.
    Children from 7 years old to 12 years old stay for CHF 70 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 90 reviews
Cleanliness: 6.94
Service: 9.41
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 8.41
B
Birgit • couple • ch
7
Pros:

Lage mit toller Aussicht

Cons:

Sauberkeit / Textilsauna

2026-03-02 • via Nuitee
L
Luiz • couple • ch
10
2026-03-01 • via Nuitee
B
bryan • solo_traveller • us
10
2026-03-01 • via Nuitee
S
Semanur • family_with_children • ch
8
2026-01-30 • via Nuitee
P
Pierre • couple • ch
8
Séjour agréable
Pros:

Le cadre et le personnel

Cons:

La porte de la chambre qui vibrait à chaque passage de personnes dans le couloir

2026-01-25 • via Nuitee
L
Laurence • solo_traveller • ch
10
Beautiful and comfortable with the view.
Pros:

Beautiful place, great view, the staff is welcoming and friendly. The room was amazing, granted it was a suite (I booked the last room available at the time), the view and comfortable couch made for a wonderful stay. Also the bed and pillows were great!

Cons:

The gym could use some freshening up.

2026-01-25 • via Nuitee
L
Louis-Jean • solo_traveller • ch
8
Une pause bienvenue avec un panorama magnifique
Pros:

Chambre un peu bruyante car située en face de la remise des nettoyeurs

Cons:

-

2026-01-25 • via Nuitee
J
John • couple • gb
10
Fabulous
Pros:

All of the staff also the lady owner was very friendly- helpful and polite couldn’t do enough for us
Really Lovely people

Cons:

Great location fantastic views
Good food

2026-01-22 • via Nuitee
D
Denis • solo_traveller • bg
10
Pros:

The apartment was very cosy and with a great view!

2026-01-21 • via Nuitee
L
luigi • extended_group • it
8
2026-01-20 • via Nuitee
I
isabelle • extended_group • fr
6
Ne sera pas renouvelé
Pros:

La piscine , le personnel plus que charmant

Cons:

Pas de bar ni bibliothèque etc . Hotel très proche de la route .

2026-01-19 • via Nuitee
S
Severine • couple • fr
10
Accueil exceptionnel
Pros:

Le personnel est vraiment très sympathique.

Une mention spéciale pour le réceptionniste qui nous a offert un surclassement et à la barmaid pour ses cocktails inventifs et sa gentillesse.

On ressent dans cet hôtel une ambiance sereine et un confort exceptionnel. La décoration est chaude et feutrée, on s'y sent comme à la maison. La vue est magnifique et l'emplacement idéal.

Le petit déjeuner était très bien fourni avec du jus de fruits frais (machine à presser les oranges), du saumon fumé, plusieurs sortes de fromages et charcuteries, propositions d'oeufs (durs, mollets, au plat ou en omelette), des confitures maison, yogourts sans oublier les sortes de pains, pancakes et de viennoiseries.

L'espace piscine, sauna et hammam est très propre et dispose d'un service bar et snack. Cet endroit est très propre et reposant.

Je recommande cet hôtel les yeux fermés.

2026-01-18 • via Nuitee
M
Martijn • couple • nl
9
2025-12-17 • via Nuitee
A
Aurelie • extended_group • ch
10
Pros:

Juste un peu chaud dans les chambres
Mais services, prestation au top

2025-12-11 • via Nuitee
M
Mark • couple • ch
8
2025-11-15 • via Nuitee
S
Simon_ • extended_group • ch
5
2025-10-23 • via Nuitee
B
Barbara • couple • ch
9
2025-10-19 • via Nuitee
N
noah • couple • ch
9
2025-10-19 • via Nuitee
C
Céline • solo_traveller • ch
8
Pros:

Le personnel etait très avenant. L'hôtel était calme et reposant. L'emplacement est bien.

Cons:

L'eau de la piscine est pas super chaude mais on peut y rentrer facilement.
Mon lit était trop mou pour moi.

2025-10-12 • via Nuitee
P
Pascale • couple • ch
8
2025-10-12 • via Nuitee