Roxena house

Hotels
7.1 (1046 reviews)
Via Marghera 13 , Rome , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
5.1
Cleanliness was mentioned negatively with multiple reviews highlighting issues like dirtiness and poor upkeep.
Service
8.6
The staff is described as friendly and accommodating, with several positive mentions of their help.
Location
8.6
Many reviews highlighted the excellent location near Termini station, making it convenient for travelers.
Room Quality
6.1
Room quality received mixed feedback, with comments about small or poorly maintained bathrooms.
Amenities
7.1
Some amenities were lacking, such as absence of a fridge, but others received positive remarks.
Value for Money
6.6
Value perception was negative in some comments due to high prices without adequate services.
Food and Beverage
7.1
Food service was not specifically mentioned, leading to a standard rating for this category.
Overall Experience
7.6
General experiences were mixed with both positive and negative sentiments influencing this rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:22

Property Description

Central Location in Rome City Centre
Experience the heart of Rome at Roxena House, just steps away from Termini Station. Enjoy the convenience of exploring the city with ease, surrounded by iconic landmarks and vibrant streets.

Comfortable Rooms with City Views
Unwind in our cozy rooms equipped with essential amenities like a TV, fan, and picturesque city views. Whether you prefer a private or shared bathroom, each room at Roxena offers a peaceful retreat after a day of sightseeing.

Relaxing Shared Lounge
Take a break and socialize in the welcoming shared lounge area at Roxena House. Connect with fellow travelers, read a book, or simply enjoy a moment of tranquility during your stay.

Ready to immerse yourself in the charm of Rome? Book your stay at Roxena House now and create unforgettable memories in the Eternal City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 1046 reviews
Cleanliness: 5.1
Service: 8.6
Location: 8.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 6.6
Food and Beverage: 7.1
Overall Experience: 7.6
A
Alfredo • extended_group • it
6
Pros:

Posizione ottima, per la media di Roma il prezzo è straordinariamente basso; ovviamente bisogna avere uno poco di spirito di adattamento e non avere pretese irrealistiche per un prezzo del genere.
Per un soggiorno molto breve, e con un po' di tolleranza, può andare bene.

Cons:

La nostra stanza aveva il bagno cieco, sarebbe opportuno rimettere in funzione la ventola

2026-09-19 • via Nuitee
G
Goristhen • couple • gb
10
2026-09-19 • via Nuitee
C
Coccini • couple • it
5
Passable
Pros:

The location and the sink in the room. The morning staff was lovely.

Cons:

The staff at night was really rude and didn’t speak much Italian or English. The AC was a bit loud. The bathroom was filthy.

2026-09-18 • via Nuitee
F
faydz • solo_traveller • kw
5
Pros:

Good for one night stay near the central terminal if travelling outside Rome the next day.

Cons:

Staff was not that helpful. When we asked for the wi-fi password (after searching inside the room), staff reluctantly gave us the password.

2026-09-17 • via Nuitee
A
Angelo • solo_traveller • it
5
2026-09-17 • via Nuitee
H
hicham • solo_traveller • dz
10
2026-09-16 • via Nuitee
J
Jael • couple • br
8
Excelente custo x benefício
Pros:

Ótima localização, atendimento dos funcionários, Ar condicionado maravilhoso e custo x benefício

Cons:

A cama e o Banheiro compartilhado, porém o mesmo estava sempre limpo !

2026-09-16 • via Nuitee
D
Davide • solo_traveller • it
6
2026-09-15 • via Nuitee
A
Antonino • extended_group • it
6
La struttura è molto Spartana, struttura vecchia
Cons:

Prezzo posizione

2026-09-15 • via Nuitee
T
Thompson • solo_traveller • it
1
DISCUSTING AND VERY RUDE
Pros:

Nothing at all.

Cons:

Extremely rude receptionist, doesn't speak Italian and no English. Wanted us to pay 14 euros of "expenses " wouldn't accept card absolute thief trying his luck, as it clearly states all fee and taxes are paid, he just needed to read booking.com then proceeded to shout and swear at my mother.
Bathroom was discussing barley any pressure in the shower, the sheets had holes, the whole place needed a good clean. DO NOT RECOMMEND THIS PLACE.

2026-09-15 • via Nuitee
A
Anas Travel Passion • solo_traveller • ae
7
Amazing location
Pros:

The location is more than amazing, just 50 metres from Roma Termini and very near to the airport bus station.

Cons:

The room is small; there is no Kettle to make hot water , also all the kitchen appliances are old.
The room is not isolated; you can hear sounds from outside, and the single bed is very small.

If you are not spending a lot of time in the room and just sleeping, it is a good option.

2026-09-14 • via Nuitee
O
OLIMPIO • solo_traveller • br
7
2026-09-13 • via Nuitee
V
Virginie • couple • ca
4
Non recommandé
Pros:

L’emplacement à 2 minutes de la gare. L’accueil à notre arrivée pour le check in était chaleureux. Le matin nous avions droit à un croissant et un café dans un café à 2 minutes à pied de l’hôtel (binario zero cafe) et la qualité était superbe!

Cons:

Odeur d’égout forte (je n’exagère malheureusement pas) dans la salle de bain de notre chambre (no.10) qui se faisait sentir dans notre chambre même si nous laissions la fan de la salle de bain ouverte en tout temps et que nous laissions la porte fermée.

La chasse-d’eau de notre toilette ne fonctionnait pas et ne permettait pas d’évacuer le contenu de la toilette. Nous sommes allés voir la réception et on nous a dit qu’ils ne pouvait rien faire et nous ont suggéré d’utiliser les 2 toilettes communes de l’hôtel. Bien entendu c’était une réponse inacceptable.

Le système d’entrée dans l’hôtel est épuisant. Nous avons une clé pour entrer dans l’immeuble et une clé pour la chambre mais pas de clé pour l’hôtel en soit . On doit sonner et attendre que quelqu’un nous ouvre (il y a quelqu’un 24h). Même chose pour sortir de l’hôtel, on doit attendre qu’un employé débarre la porte mais le matin tôt il n’y a personne.. on doit faire du bruit pour attirer l’attention du gars qui est de garde dans une autre pièce fermée. Vraiment un système horrible.

Nous avons beaucoup regretté notre choix d’hôtel. Nous sommes restés deux nuits et nous avons trouvé cela très pénible.

2026-09-13 • via Nuitee
M
MANCA • solo_traveller • it
7
2026-09-13 • via Nuitee
F
Fabiane • solo_traveller • br
7
Pros:

Gostei da localização

Cons:

Da equipe de funcionários.
Banheiro compartilhado e o colchão péssimo

2026-09-13 • via Nuitee
C
Chohdi • solo_traveller • it
4
2026-09-13 • via Nuitee
V
Valentina • solo_traveller • it
10
2026-09-13 • via Nuitee
A
Alonso David • solo_traveller • it
1
Pros:

Que está cerca a la estación

Cons:

El personal y las instalaciones

2026-09-12 • via Nuitee
Z
Zia • solo_traveller • fr
7
2026-09-11 • via Nuitee
J
Jeff • solo_traveller • us
8
Great location, helpful staff, clean room (with AC!), met expectations
Pros:

As advertised, worked well as a hotel close to the train station. The AC was very welcome!

Cons:

Met expectations.

2026-09-09 • via Nuitee