Family Hotel

Hotels
8.8 (22 reviews)
Avenida 67 , Puerto Viejo , cr

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Nice pool
Cons:
Smells a bit unpleasant in the park

Categories

Cleanliness
7.78
The park smells a bit like urine.
Service
9.25
The staff was very friendly and accommodating.
Location
9.29
Excellent location, very central.
Room Quality
8.74
Rooms are decent with good facilities.
Amenities
8.77
Nice pool and facilities suitable for different types of travelers.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
8.78
Standard quality for this hotel tier.
Overall Experience
9.05
Overall very good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:46

Property Description

Luxurious Family Hotel in Puerto Viejo

Outdoor Pool and Free Parking
Enjoy a relaxing stay at Family Hotel with its inviting outdoor swimming pool and complimentary private parking. Take a dip in the pool or lounge by the terrace surrounded by lush gardens.

Kitchen Facilities in Select Rooms
Experience convenience in our hotel with select rooms featuring a fully equipped kitchen, including a fridge, dishwasher, and oven. Prepare your meals and snacks just the way you like during your stay.

Nearby Attractions and Airport
Explore the wonders of Puerto Viejo with the Jaguar Rescue Center just 3.9 km away. Conveniently located 46 km from Captain Manuel Niño International Airport, making your travel experience hassle-free.

Book your stay at Family Hotel now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 22 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
L
Luis José extended_group cr
4
Incómodo
Pros:

El orden

Cons:

Estuvimos los 2 días sin agua, no nos podíamos bañar

2026-01-11 via Nuitee
L
Lashana couple cr
10
2025-10-24 via Nuitee
L
Leoncio extended_group pa
10
Pros:

Si

2025-08-29 via Nuitee
E
Erika extended_group cr
10
Excelente muy buen lugar
Pros:

El personal muy amable pedimos un cambio de habitación para poder estar todo el grupo de amigos juntos y el muchacho muy amable nos dijo que si !! Excelente ubicación !! Muy rica la piscina y el lugar excelente para un viaje en pareja , amigos o familia

Cons:

El parque huele un poco a orines

2025-08-26 via Nuitee
M
Muñoz couple cr
10
Gracias por todo mi hotel de confianza
Pros:

the property is very nice

Cons:

I like everything

2025-07-21 via Nuitee
A
Armando extended_group cr
10
Pros:

Muy céntrico en puerto viejo. Lindas instalaciones

2025-07-15 via Nuitee
M
Muñoz group cr
10
Exceptional
2025-04-11 via Nuitee
H
Harry young couple ca
4
I have no idea how this place gets a 8.1 rating.more like 6.5
2025-02-23 via Nuitee
R
Robin solo traveller gb
3
Would not stay here again
Pros:

The location and it had a swimming pool

Cons:

Before I arrived I asked for help booking a taxi. I was told we are a hotel not a taxi service.
I turn up and the windows and door have been left open so the room is full of mosquitoes.
There is no cleaning service
The wifi is terrible
Overall just very lazy and unprofessional

2025-02-17 via Nuitee
O
Orza review category business travellers ro
10
Exceptional
2025-02-14 via Nuitee
T
Thomas group us
6
Pleasant
2024-10-24 via Nuitee
D
Danielle young couple la
10
Pretty good spot in Puerto Viejo. We had a great time, and this was an excellent home base.
Pros:

Large, comfortable room with kitchenette and living room. Made it really easy to fill the fridge with fruit and wine and bring home leftovers, which all help to save money. Costa Rican restaurant portions are huge, so it's nice to have a fridge and microwave so you can take a to-go bag. Very sweet staff, if a touch inexperienced. No complaints at all.

Cons:

The property could have had a little more greenery, but that's not much of a complaint.

2024-06-04 via Nuitee
M
Manon with friends nl
9
Lovely hotel near restaurants and beach in Puerto Viejo
Pros:

The rooms are very nice and spacious. The swimming is a bit small but very nice if it is not too crowded, and you can enjoy the sun in the chairs/beds. Restaurants and the beach are within a 5-10 minutes walk. The hotel is perfect to visit Cahuita National Park as well as Manzanillo National Park.

2024-05-28 via Nuitee
D
David young couple cr
8
In general the room, the location, and the stay were great. I´d go there again expecting the same.
Pros:

I liked the point where it is located, everything is close and inside the hotel is quiet, so basically I spent an excellent night there.

Cons:

I had some problems with the water, most of the time I opened the shower or the tap it didn´t go out properly, so I struggled with it.

2024-05-23 via Nuitee
D
Daniela group cr
10
Exceptional
2024-04-23 via Nuitee
P
Paasikoski group cr
9
Superb
Pros:

Nice location. Pretty chill.

Cons:

Water pressure was bad and unstable. Bathroom door did not lock.

2024-04-06 via Nuitee
B
B. young couple us
8
Nice spot
Pros:

The kitchen had all the necessary appliances and utensils. Lots of hot water in the shower. The pool was great. I liked the bed...firm...my wife did not. Short walk to shopping and nightlife. Quiet at night.

Cons:

No place to put anything in the shower except on the floor. The clothes line was so high up it was a struggle to use, but we made it work.

2024-03-20 via Nuitee
P
Per young couple se
10
Private and closed to everything
Pros:

A proffesionel place, less budget more quality

2024-02-20 via Nuitee
J
Juan group cr
10
Exceptional
2023-12-04 via Nuitee
J
Julie family with young children cr
9
Superb
2023-11-24 via Nuitee