DeLuxe PLAZA

Hotels
6.2 (330 reviews)
Dostyk Ave 140 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
3.53
Multiple reviews mention dirty rooms, stained walls, and overall poor cleanliness.
Service
8
Generally positive sentiment regarding staff politeness, though some noted issues with the service.
Location
8.54
Frequently praised for being well-located and close to relevant amenities.
Room Quality
4.49
Criticism regarding room condition, lack of comfort, and issues such as odors and maintenance.
Amenities
5.52
Few mentions indicate standard amenities, though some lack of basic items was noted.
Value for Money
6.48
Some reviewers felt the pricing was reasonable, while others thought it was too high for the quality offered.
Food and Beverage
6.53
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
6.5
Mixed feelings overall, with highs and lows based on various experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:11

Property Description

Luxurious Accommodation
DeLuxe PLAZA in Almaty, just steps away from Central State Museum, offers comfortable rooms with free WiFi and parking. The hotel boasts a 24-hour front desk and allergy-free rooms.

Modern Amenities
Each room at DeLuxe PLAZA features a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even include a cozy seating area for relaxation.

Convenient Location
Explore nearby attractions like Kazakhstan Independence Monument and Gvardeytsev-Panfilovtsev Park, all within a short distance from the hotel. Book your stay at DeLuxe PLAZA for a memorable experience in Almaty.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.2
Based on 330 reviews
Cleanliness: 3.53
Service: 8
Location: 8.54
Room Quality: 4.49
Amenities: 5.52
Value for Money: 6.48
Food and Beverage: 6.53
Overall Experience: 6.5
Ардагер • solo_traveller • kz
10
Pros:

Спасибо ребятам. При бронировании стандартного номера мне апгрейднули до категории люкс. Месторасположение топ! Гостиница в целом хорошая

2026-02-14 • via Nuitee
M
Marina • solo_traveller • kz
10
2026-02-14 • via Nuitee
M
Mukhammed • couple • kz
10
2026-02-13 • via Nuitee
Отеп • couple • kz
10
Pros:

Чисто и уютно 👍🔥

2026-02-13 • via Nuitee
Габиден • couple • uz
8
2026-02-11 • via Nuitee
S
Saltanat • couple • kz
10
Pros:

таңғы 6да самолеттен түсіп келгенбіз. есік ашып қарсы алды

2026-02-11 • via Nuitee
G
Gulsezim • couple • kz
7
All necessary things are in the room, however, they all need changing. Starting feom towels, bedding sheets and shower
Pros:

Location

Cons:

Sheets and towels became grey after long usage and their original quality is very low.

2026-02-11 • via Nuitee
T
Timur • family_with_children • kz
10
2026-02-11 • via Nuitee
Отеп • couple • kz
10
2026-02-10 • via Nuitee
Анастасия • couple • kz
10
2026-02-10 • via Nuitee
Адиль • couple • kz
10
Все было супер
Pros:

Хорошее расположение все близко

Cons:

Все четко

2026-02-09 • via Nuitee
A
altair • couple • kz
10
2026-02-09 • via Nuitee
S
Sergey • family_with_children • ru
9
Pros:

Очень хорошая приветливая девушка на ресепшн. Помогала решить любой вопрос.
Расположение отличное, соотношение цена/качество превосходное.

Cons:

За эти деньги все понравилось.

2026-02-08 • via Nuitee
Данияр • couple • kz
3
Ужжжаааассс
Pros:

ПО телефону обещали новый номер, на деле оказалось наоборот, кровать прибита гвоздями, вода кипяток, холодной не было, персонал ужасный, чайника не было, двери поломанные, полотенца в дырках! Короче ужасный отель! Не советую, если хотите испортить отдых то тогда туда! Я не знаю откуда там хорошие отзывы, мое мнение накрутили!

2026-02-08 • via Nuitee
Отеп • couple • kz
10
2026-02-08 • via Nuitee
R
Ruzanna • solo_traveller • kz
10
2026-01-31 • via Nuitee
R
Ravinder • couple • in
10
2026-01-30 • via Nuitee
A
Aibek • solo_traveller • kz
1
Pros:

Месторасположение

Cons:

Грязь, неработающий душ, забитая канализация

2026-01-30 • via Nuitee
Жанна • solo_traveller • kz
8
2026-01-30 • via Nuitee
9
90 • family_with_children • kz
10
2026-01-29 • via Nuitee