Serowe Hotel

Hotels
7.6 (159 reviews)
Main Road Kgope Ward , Serowe , bw

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good food
Friendly staff
Convenient location
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
5.6
Multiple guests mentioned issues with cleanliness, including dirty towels and blood stains.
Service
7.6
Service was decent with friendly staff, but some mentioned slow response times and lack of information.
Location
8.6
The location is good and accessible.
Room Quality
6.6
Some rooms were reported to be dirty and had issues like bugs.
Amenities
7.6
Amenities such as secure parking and spacious rooms were positively noted.
Value for Money
8.6
Overall good stay and perceived value for the price.
Food and Beverage
8.6
The food quality was rated highly by guests.
Overall Experience
7.6
Guests had a mixed experience but found it satisfactory overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:49

Property Description

Luxurious Accommodation
Experience comfort and relaxation in our well-appointed rooms with modern amenities.

Outdoor Swimming Pool
Take a refreshing dip in our outdoor pool and soak up the sun on our poolside loungers.

Delicious Dining Options
Indulge in mouthwatering dishes at our onsite restaurant serving a variety of local and international cuisines.

Book your stay at Serowe Hotel today for a memorable experience!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for BWP 60 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 159 reviews
Cleanliness: 5.6
Service: 7.6
Location: 8.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 7.6
J
Johnny Batt • solo_traveller • za
10
Very good
Pros:

Rooms was clean staff was friendly and Restaurant was well priced

Cons:

N/A

2026-04-01 • via Nuitee
B
Baoki • solo_traveller • bw
10
2026-02-25 • via Nuitee
V
Vitaly • couple • ee
9
Pros:

Pool is very pleasant. Hotel stuff is friendly and respectful. Breakfast is a bit slow but food is delicious. Dinner in the restaurant was also delicious.

Cons:

Room was a bit worn out and could stand some refreshment.

2026-02-12 • via Nuitee
J
Jean Smucker • family_with_children • us
9
2026-01-20 • via Nuitee
D
Ditiro • solo_traveller • bw
7
2026-01-19 • via Nuitee
L
Loratio • couple • za
10
2026-01-17 • via Nuitee
L
Letlamoreng • couple • bw
8
2025-12-23 • via Nuitee
J
Joy • solo_traveller • bw
10
2025-12-20 • via Nuitee
M
MOHOHLO • solo_traveller • bw
7
2025-12-07 • via Nuitee
S
Sadie • couple • gb
1
Not good al all
Pros:

Nothing

Cons:

Dirty towels
Dirty toilet
Phone not working
Hotel closed on Sunday night, no communication

2025-12-04 • via Nuitee
C
CONNIE JANICE • solo_traveller • bw
4
Not what i expected
Pros:

N k bbb

Cons:

Location of the room

2025-11-09 • via Nuitee
T
Tshube • solo_traveller • us
1
I will come back to the restaurant for meals but will take a lot to stay at the hotel
Pros:

The staff at the restaurant was great. The food was good, but the hotel was really terrible

Cons:

The towels were dirty, and there were bugs in the rooms. The hotel staff at the reception lacks basic professional conduct.

2025-11-04 • via Nuitee
T
TK • couple • bw
7
Pros:

The location is good and accessible.
Dinner was very good, and the service given by the waitress was very good.

Cons:

Breakfast was not up to the usual standard, and service was sluggish.

2025-10-20 • via Nuitee
A
Aagje • couple • be
5
Wouldn't recommend this hotel
Pros:

Good food, friendly staff serving food. Big bed.

Cons:

Staff at reception wasn't welcoming. Room wasn't clean. Net above bed fell down in the middle of the night. Blood stain on pillowcase. Loud music outside.

2025-10-02 • via Nuitee
M
MARTIN • couple • za
8
Pros:

Good

Cons:

All

2025-09-16 • via Nuitee
J
Johan • couple • za
9
2025-09-16 • via Nuitee
M
Menno • couple • za
8
Pleasant accomodation and helpful staff
Pros:

Service was a little slow but lovely breakfast
Great Pizzas

2025-08-27 • via Nuitee
C
Chal • couple • za
8
A very pleasant stay
Pros:

Breakfast was very nice

2025-08-27 • via Nuitee
K
Kopano • extended_group • bw
7
2025-08-22 • via Nuitee
J
Jane • couple • za
7
2025-08-20 • via Nuitee