Hotel Arcadia Cuernavaca

Hotels
9.1 (36 reviews)
Avenida Cuauhtémoc 8 , Cuernavaca , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Atentive service
Good location
Cleanliness
Cons:
Unpleasant odors in some rooms
Issues with room amenities

Categories

Cleanliness
8.48
Frequent mentions of cleanliness, but some guests experienced issues such as odors in rooms, affecting overall perception.
Service
9.45
Positive comments about staff attentiveness and friendliness, particularly highlighting Carlos's service.
Location
9.49
Described as well-located and convenient for access to nearby attractions.
Room Quality
8.44
While many rooms are comfortable, some guests reported issues like unpleasant odors.
Amenities
8.97
Standard amenities for a hotel of this tier, with some guests noting the lack of certain items (like a kettle).
Value for Money
9.43
Generally perceived as good value, especially for the quality of service and location.
Food and Beverage
8.98
No feedback on food and beverage, deemed standard quality for this hotel tier.
Overall Experience
9.55
Overall positive experiences, despite some minor complaints about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:35

Property Description

Central Location
Discover the convenience of staying in the heart of Cuernavaca, close to popular attractions like the Robert Brady Museum and Archaeological Monuments Zone of Xochicalco.

Comfortable Accommodation
Relax in our cozy rooms equipped with a desk, private bathroom, and complimentary toiletries. Perfect for unwinding after a day of exploring.

Welcoming Staff
Our bilingual staff is dedicated to providing top-notch service, ensuring you have a seamless and memorable stay at Hotel Arcadia Cuernavaca.

For a delightful stay in Cuernavaca, book now and experience comfort and convenience at Hotel Arcadia.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 36 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.55
D
Diego • couple • mx
6
si puedes, evitalo.
Pros:

nada

Cons:

el trato del personal, la falta de higiene en el lugar

2026-03-25 • via Nuitee
D
Diego • couple • mx
7
quedaron de darme una noche extra para cuando regrese, pero no pienso hacerlo.
Pros:

al menos había buen colchón

Cons:

dificil de encontrar, me cobraron dos veces la misma noche y no quisieron regresarme el dinero.

2026-03-25 • via Nuitee
A
Alarcon • couple • mx
5
Podría mejorar
2026-03-23 • via Nuitee
J
Jose • solo_traveller • mx
10
Pros:

La atención y el costo

2026-03-22 • via Nuitee
T
TOMOYUKI • solo_traveller • mx
8
Pros:

セントロから近い。部屋がきれい。セキュリティがしっかりしていた。

Cons:

お湯の出が悪かった。

2026-03-19 • via Nuitee
V
Vega • family_with_children • mx
10
2026-03-17 • via Nuitee
C
Castañeda • extended_group • mx
10
Buen lugar
Pros:

Las instalaciones están muy bien

Cons:

Que nos hicieron ir a hacer el check in y teníamos una fiesta un poco retirada del hotel y solo pedimos tiempo

2026-03-17 • via Nuitee
C
Carlos • couple • mx
10
Pros:

La atención y disposición de Carlos es excelente

Cons:

Todo me pareció excelente.

2026-03-17 • via Nuitee
M
Marcos • family_with_children • mx
10
2026-03-06 • via Nuitee
D
DORA • couple • mx
9
Pros:

Carlos es muy amable y atento.
Las instalaciones son muy buenas, las habitaciones cómodas y limpias.
Sin duda volveré a hospedarme.

2026-02-28 • via Nuitee
M
Manuel • solo_traveller • mx
9
2026-02-26 • via Nuitee
V
Véronique • couple • fr
9
2026-02-25 • via Nuitee
P
Pamela • couple • mx
8
2026-02-23 • via Nuitee
V
vazquez • couple • mx
9
Gracias
Pros:

Muy limpio, accesible y cómodo

2026-02-09 • via Nuitee
H
Herni Damian • family_with_children • mx
9
Pros:

La atención

2026-02-08 • via Nuitee
Y
yazmin • couple • mx
10
Pros:

El dueño es muy amable

2026-02-08 • via Nuitee
A
Arianna • couple • mx
10
Pros:

El hotel cuenta con estacionamiento y es muy familiar y seguro.

2026-01-28 • via Nuitee
R
Roz • couple • gb
10
Pros:

Super-clean. Very friendly host. Good location, a few minutes walk from centro. Hot water. Excellent cafe ‘Patio’ close by for breakfast.

2026-01-23 • via Nuitee
L
luis • couple • mx
9
MUY CENTRICO; MUY SEGURO; MUY AMABLE ATENCIÓN; NUEVO Y FLAMANTE EDIFICIO Y MOBILIARIO
2026-01-19 • via Nuitee
J
Jones • solo_traveller • mx
10
Loved the owner and the overall cleanliness of the hotel
Pros:

The owner was so friendly and helpful

Cons:

I enjoyed the walk to the plaza, but it's very uphill and you need to cross a few streets, so need strong legs to stay here without a car.

2026-01-05 • via Nuitee