EESTEE Canal

One of the beds was broken on one side, and the bed linens were not very clean.

My experience at Esteel Canal was extremely disappointing. The staff were unprofessional, unhelpful, and displayed some of the worst customer service I've encountered. There was no support provided at any point during my visit — not even basic courtesy.

The cleanliness was non-existent, with poorly maintained spaces and an overall unhygienic environment. On top of that, the pricing was unreasonably high, especially considering the lack of quality and service.

In short, I would not recommend Esteel Canal to anyone expecting even a minimum standard of professionalism or care. There are far better options out there for your money and peace of mind.

Bathrooms could be more clean .

First and foremost, the room was not clean at all. Upon arrival, I noticed dust on the furniture, and the bathroom was in a particularly poor state. There were stains on the towels and the floors had not been properly cleaned. It was clear that cleanliness was not a priority for the staff.

Additionally, the service was subpar. The front desk staff was unhelpful and seemed disinterested in addressing my concerns. When I reported the cleanliness issues, I was met with indifference instead of the prompt assistance I expected.

Overall, I was very disappointed with my stay at [Hotel Name]. I would not recommend this hotel to anyone looking for a clean and welcoming environment.

there was no internet connection. have to add some additional plug points

Only the room walls are to be renovated. other than that everything is perfect.