EESTEE Canal

Hotels
7.4 (52 reviews)
68 37th Lane , Colombo , lk

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Poor cleanliness
Unprofessional service

Categories

Cleanliness
5.43
Poorly maintained spaces and an overall unhygienic environment.
Service
5.4
Unprofessional and unhelpful staff with bad customer service.
Location
9.44
Good location close to various attractions.
Room Quality
7.39
One bed was broken, and linens were not clean.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
6.38
Pricing was unreasonably high given the lack of quality.
Food and Beverage
8.93
Standard quality for this hotel tier.
Overall Experience
7.8
Average experience, not recommended for high standards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:39

Property Description

Luxurious Accommodation
Experience comfortable rooms with free WiFi and excellent room service for a relaxing stay.

Convenient Location
Located near popular beaches and railway station, ideal for exploring the beautiful surroundings.

Exceptional Service
Enjoy a hassle-free stay with a 24-hour front desk and a non-smoking property for your comfort.

Book your stay at EESTEE Canal for an unforgettable experience in Wellawatte, Colombo.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.4
Based on 52 reviews
Cleanliness: 5.43
Service: 5.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 6.38
Food and Beverage: 8.93
Overall Experience: 7.8
K
Kingamer2207 family_with_children it
6
2025-09-28 via Nuitee
S
Sowmini family_with_children lk
8
Affordable and good location
Pros:

Staff and location

Cons:

One of the beds was broken on one side, and the bed linens were not very clean.

2025-09-03 via Nuitee
Y
Yoosai couple lk
10
2025-08-25 via Nuitee
family_with_children lk
9
2025-08-15 via Nuitee
J
Janison family_with_children gb
10
2025-07-14 via Nuitee
S
Sureshkumar extended_group lk
6
2025-07-06 via Nuitee
K
Kettavan couple lk
10
2025-07-04 via Nuitee
L
lidurshan avilash extended_group lk
1
"Highly Disappointed with the Service and Standards"
Pros:

Nothing

Cons:

My experience at Esteel Canal was extremely disappointing. The staff were unprofessional, unhelpful, and displayed some of the worst customer service I've encountered. There was no support provided at any point during my visit — not even basic courtesy.

The cleanliness was non-existent, with poorly maintained spaces and an overall unhygienic environment. On top of that, the pricing was unreasonably high, especially considering the lack of quality and service.

In short, I would not recommend Esteel Canal to anyone expecting even a minimum standard of professionalism or care. There are far better options out there for your money and peace of mind.

2025-07-03 via Nuitee
J
Jim young couple nl
8
Very good
2025-06-10 via Nuitee
V
Victor solo traveller lk
10
Exceptional
2025-06-01 via Nuitee
A
Anonymous review category business travellers lk
7
Great
Pros:

Good staffs . Clean rooms . Comfortable matress , AC was good .

Cons:

Bathrooms could be more clean .

2025-05-31 via Nuitee
V
Vijitha group qa
9
Superb
2025-05-20 via Nuitee
V
Vel review category business travellers lk
7
Good
2025-05-02 via Nuitee
R
Rasendran with friends lk
1
Bad
Pros:

Am not like here

Cons:

First and foremost, the room was not clean at all. Upon arrival, I noticed dust on the furniture, and the bathroom was in a particularly poor state. There were stains on the towels and the floors had not been properly cleaned. It was clear that cleanliness was not a priority for the staff.

Additionally, the service was subpar. The front desk staff was unhelpful and seemed disinterested in addressing my concerns. When I reported the cleanliness issues, I was met with indifference instead of the prompt assistance I expected.

Overall, I was very disappointed with my stay at [Hotel Name]. I would not recommend this hotel to anyone looking for a clean and welcoming environment.

2025-05-01 via Nuitee
H
Hussain family with young children lk
6
Pleasant
2025-04-25 via Nuitee
S
Samsudeen family with young children lk
9
Superb
2025-04-23 via Nuitee
M
Mohamed solo traveller lk
8
Very good
2025-02-20 via Nuitee
S
Senduoran review category business travellers lk
8
the stay was worth the price
Pros:

location was friendly, staffs are friendly

Cons:

there was no internet connection. have to add some additional plug points

2025-02-18 via Nuitee
N
Nishanthi young couple lk
6
Pleasant
2025-02-15 via Nuitee
S
Suharto review category business travellers lk
10
VERY FRIENDLY AND KIND STAFF ALWAYS THERE TO HELP.
Pros:

Location was superb and the staff was so friendly and helpfull. Best of Luck

Cons:

Only the room walls are to be renovated. other than that everything is perfect.

2025-02-08 via Nuitee