The Grannell

No ventilation and no heating
Parking area was okay

Nice, comfy, helpful & friendly staff.

A late booking which looked like a bargain (£90 down to £68.50) but it wasn't really worth £68.50. Very tired room and bathroom. Never saw any staff and the people in the rooms either side of me decided to make a lot of noise at 4.30am.

For a hotel, it was a pub with no contact just very difficult door system to get into your room

Staff was lovely in bar and although chef had left that day a tasty chilli was given but not what was lead to believe the hotel offered

Staying one night in the area , it met our needs . Room was clean and tidy and the water bottles were a nice touch .

Staying on a Monday meant missing out on the food normally on offer . This is a non staffed place to stay . Very soulless ! Electronic door codes to get into the inner part then the same for the room . The front entrance is non electric key code box . Very irritating as it's not easy to put back after you have opened the door . Takes one person to hold the door and another to do the box . This could do with updating !!

Everything

It was perfect for what we needed. We’re a couple in our 60s travelling through Wales to collect and drop off our grandchildren who live close by. Comfortable and clean, and great value for money. The lady in the bar downstairs was very kind and helpful, absolutely lovely in fact. I can definitely recommend.

Location was perfect for visiting family locally

Great location,great food and easy check in

Great food

The Grannell is in a convenient location for onward travel to other areas & the car park is quiet with plenty of space. We found the system for entry to our room inconvenient. There is a lock box outside for the key to the main hotel door & unlike other locks boxes the whole front comes completely off to access the key, then to put the key back you have to enter the code again to reattach the front (so you do the process twice). On entering the hotel a further electronic lock code is needed to access the area with the rooms (which is up a flight of stairs) & yet another code is needed for the electronic lock to the room. Inputting 4 lock codes just to get inside seems excessive & it would be far more convenient to have an electronic key that works all the locks like in some other hotels. We didn't see any staff at any time during our stay because of the self entry & nature of the hotel, but that wasn't an issue for us. The communal areas have an off-putting musty odor, though they do seem clean. We stayed in the family room which was very clean & well maintained. However, the trundle bed was squeaky & uncomfortable to sleep on. We also found the pillows on the double bed very hard so we ended up sleeping without them. The room directly faces the road & therefore can be noisy, it didn't bother us but may be inconvenient for some. It would also have been preferable to have more than one roll of cheap toilet roll as we would have run out had we spent more time in our room

Excellent place to stay.
Everything was detailed and informed prior to arrival.
Clean room with all required amenities provided alongside and an good ensuite bathroom.
Free wifi in property and Functional TV with Freesat TV.