FabExpress Neelam Palace

Hotels
•
FabHotels
1.2 (5 reviews)
49/2, Harifatak Road , Ujjain , in
otabookings@fabhotels.com

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Nothing
Cons:
Everything
Not clean
AC not working
Inadequate service
Poor room quality
Lack of amenities
Poor value for money
Unsatisfactory food and beverage

Categories

Cleanliness
3
Guests mentioned cleanliness as a major issue in their reviews.
Service
5
Service was criticized by guests for being inadequate and unhelpful.
Location
5
Some guests mentioned the location negatively, possibly due to accessibility issues.
Room Quality
4.5
Rooms were reported to be unclean and had maintenance problems according to guests.
Amenities
5
Guests highlighted the lack of satisfactory amenities at the hotel.
Value for Money
5
Most guests felt that the price did not justify the quality of services provided.
Food and Beverage
5
The food and beverage options were not satisfactory according to guest feedback.
Overall Experience
4
Guests had a negative overall experience and would not recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 13:30

Property Description

Prime Location in Ujjain
Modern Amenities
Close to Major Attractions

To book your stay at FabExpress Neelam Palace and experience luxury in Ujjain, visit our website or call us now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

1.2
Based on 5 reviews
Cleanliness: 3
Service: 5
Location: 5
Room Quality: 4.5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4
R
Rhythm • family with young children • in
1
Bad
Pros:

Nothing

Cons:

Everything

2025-03-15 • via Nuitee
M
Mehta • family with young children • in
1
Bad
2025-02-21 • via Nuitee
C
Chetan • young couple • nl
1
Bad
Pros:

Not clean. AC not working. Stay away.

2025-02-11 • via Nuitee
D
Devansh • solo traveller • in
2
Won’t book ever again
Pros:

Nearby the Mahakal temple and railway station .

Cons:

No furnishings except the bed . No chair , table , photos on site are edited . Even the room provided to me didn’t have any mirror , washbasin . Had to ask to change room . Located on main road so noisy and gutter following just outside so smelly area , bedsheets also smelled . Pictures of another room with tv uploaded . Price is not justified .

2024-09-14 • via Nuitee
S
Singh • family with young children • in
1
Pathetic hotel
Pros:

Nothing at all. Worst hotel experience ever

Cons:

Worst hotel experience ever. Pathetic customer service by rude staff. No cleanliness, even the toilet seat was broken, no plates, glass, basic cutlery provided. Not even a water bottle was given. First they tell u no prepayment required later they start eating your head to make complete payment even before entering the hotel. They force you to check out before time 8 am and in the app it is mentioned as 11 am. In the name of breakfast they give 2 spoons of poha and loot 1000 rs for included breakfast. Fab express customer care also doesn't help in any way. They are just there to loot ur money. Never book through Fab express they are not bothered about customer experience.

2024-06-08 • via Nuitee