Hotel Locanda Castagnola

Hotels
8.6 (750 reviews)
Contrada Vecchio Municipio 1 , Lugano , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Delicious breakfast
Cons:
Limited parking
Small room size for some

Categories

Cleanliness
8.54
Many reviewers noted clean rooms and shared positive experiences.
Service
9.01
Frequent mentions of friendly and helpful staff, enhancing the overall experience.
Location
8.75
Great location with easy access to the city and stunning lake views.
Room Quality
8.4
Rooms were comfortable, with some noting size limitations but high quality overall.
Amenities
8.33
Basic amenities noted, with some unique offerings like a free bus ticket.
Value for Money
8.49
Positive sentiment on the pricing for the quality provided.
Food and Beverage
8.64
Most reviews praised the breakfast quality and variety.
Overall Experience
8.61
Overall satisfaction with encounters in this hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:46

Property Description

Central Location & Nearby Attractions
Hotel Locanda Castagnola is conveniently situated just 1.7 km from Exhibition Center Lugano, making it the ideal choice for business travelers and tourists alike. Explore popular attractions such as Swiss Miniatur and Mendrisio Station located within a short drive from the hotel.

Comfortable Rooms with Stunning Views
Each room at Hotel Locanda Castagnola is thoughtfully designed with a flat-screen TV, safety deposit box, and free WiFi. Some rooms even offer breathtaking mountain views, ensuring a tranquil and cozy stay for all guests.

Delightful Dining Experience
Start your day right with a delicious buffet breakfast at the hotel's restaurant. Indulge in a variety of dishes and beverages while enjoying the warm and inviting ambiance of Hotel Locanda Castagnola.

To book your stay at Hotel Locanda Castagnola, visit our website or contact us directly.

Important information:

Please note that this propety does not have an elevatorThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 750 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.75
Room Quality: 8.4
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.64
Overall Experience: 8.61
M
Marco couple nl
8
2026-09-05 via Nuitee
P
Paul solo_traveller de
8
Pros:

Good location and breakfast

Cons:

The ceiling fan was very noisy. In the end, I chose to sleep without the fan.

2026-09-05 via Nuitee
H
Hans solo_traveller de
9
Pros:

Very friendly and helpfull staff, good breakfast, room clean and everything working. A little away from the centre, 30 mins walk but there aee buses free of charge. In all, a very good stay and good value for money

2026-09-05 via Nuitee
V
Victor couple us
9
Excellent hotel with good breakfast
Pros:

Breakfast is excellent. Staff is very friendly. Room is clean and location is good for commuting to downtown Lugano

Cons:

If one thing that needs to be brought up so the hotel can be better is the WiFi connection, which has to be at least password protected, Having MFA is even better. Currently hotel only provides unsecured WiFi which is a security risk for customers to use the network. The information on customer’s electronic device could be accessed by hackers unexpectedly.

2026-09-04 via Nuitee
M
Marina solo_traveller es
8
todo muy correcto y amable
Pros:

El personal es muy amable, todos ellos. Ayudaron en todo. Es muy cómo do poder cenar allí y el desayuno incluido se aprecia.. La habitación individual es grande. todo muy bien

Cons:

Hay que tener suerte de encontrar parking. Quizás fue por el horario que llegué. Al final encontré con ayuda del personal.

2026-09-04 via Nuitee
H
Hanneke family_with_children it
8
Pros:

bella posizione, al lago,

Cons:

camere rumorose, sia per quanto riguarda i rumori interni che quelli esterni.
la scala per arrivare al primo piano dove avevamo la nostra stanza è veramente datata con moquette vecchia di decine di anni.

2026-09-04 via Nuitee
V
V. Raju von En couple ch
8
2026-09-04 via Nuitee
J
Janusz solo_traveller pl
8
pewnie jeszcze tam kiedys wrócę
Pros:

Klimatyczny hotel, smaczne śniadanie, miła obsługa

2026-09-04 via Nuitee
E
Elena couple fr
9
Je recommande
Pros:

Amabilité du personnel, chambre et literie confortables, bon petit-déjeuner

Cons:

Un peu loin de la gare mais TB transport public

2026-09-03 via Nuitee
J
Janette extended_group gb
9
Nice staff, clean I will return
Pros:

Breakfast lovely .a great choice of food

Cons:

It was rather noisy as the room was facing the road. Motorbikes going up the hill quite a lot..try and get a room on the backside

2026-09-03 via Nuitee
F
Frank couple de
7
Schönes kleines Hotel mit netten Personal.
Pros:

Das Hotel liegt direkt an einer Durchgangsstraße. Das ist zum einen gut, da man die im Hotelpreis enthaltende Buslinie benutzen kann. Jedoch ist die Lärmbelästigung dadurch nicht gering. Da es sich auch an einer Spitzkehre befindet, sind die Verkehrsgeräusche schon lauter, da die Fahrzeuge dort beschleunigen.
Das Frühstück ist gut, wenn man keine Wurst erwartet. Süßspeisen und Käse ist vorhanden.
Unser Zimmer hat eine Klimaanlage. War bei den Temperaturen über 30 Grad sehr gut.

Cons:

Das Inventar ist etwas in die Jahre gekommen. Deshalb hat man den Eindruck, dass es nicht ganz sauber ist.

2026-09-03 via Nuitee
O
Oleg family_with_children de
10
Pros:

Alles war super.. Gerne wieder.

2026-09-02 via Nuitee
C
Charlotte couple de
8
2026-09-02 via Nuitee
S
Simon solo_traveller de
10
Ein sehr herzlicher Umgang. Es wurde sogar an meinen Geburtstag gedacht.
Pros:

Schöne Zimmer und nettes Personal.

2026-09-02 via Nuitee
M
Michele solo_traveller ch
1
2026-09-01 via Nuitee
A
Adolfo solo_traveller ar
8
Precio-calidad muy bueno.
Pros:

El personal es muy amable, la habitación es pequeña pero para una estancia corta está bien. Es muy facil llegar en autobus. El desayuno está bien pero podría tener más cosas.

2026-08-31 via Nuitee
A
Audrey solo_traveller nl
8
Mooie ligging, maar te duur voor wat het is
Pros:

Goede ligging

Cons:

Laminaat was in slechte staat. Hotel was gedateerd.
Airco maakte enorm veel lawaai

2026-08-31 via Nuitee
E
Emma couple gb
10
Great stay! Lovely staff.
Pros:

Great location. Friendly staff.

Cons:

My room opened out to the road so it wasn’t very private

2026-08-31 via Nuitee
F
Ford Versypt solo_traveller us
10
Perfect location and included Ticino discount card
Pros:

Great breakfast and amazing location. Just a few steps from the bus stop to well-connected routes and to views of the lake.

Cons:

No AC, but they did provide ceiling fan and electric fan.

2026-08-31 via Nuitee
J
José Antonio solo_traveller es
10
Pros:

Excelente atención al cliente, Detalles del personal..etc

2026-08-30 via Nuitee