Galaxy Macau

Hotels
9.5 (150 reviews)
Estrada da Baía de Nossa Senhora da Esperança, Cotai , Macau , mo

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great room quality
Convenient location

Categories

Cleanliness
9.33
No negative remarks; general positive sentiment towards cleanliness.
Service
9.8
Staff went out of their way to accommodate guests; highly praised service.
Location
9.34
Convenient location mentioned positively in one review.
Room Quality
9.79
Rooms described as very nice and perfect quality.
Amenities
9.32
Positive remarks about amenities, especially the pool.
Value for Money
9.28
Overall satisfaction suggests good value for the stay.
Food and Beverage
9.33
Not specifically mentioned; presumed to be quality in line with hotel tier.
Overall Experience
9.8
Guests consistently described their experience as perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:37

Property Description

Luxurious 5-Star Accommodation at Galaxy Macau Resort
Experience the epitome of luxury at Galaxy Macau Resort, home to the world's largest Sky Wave Pool and complimentary in-room WiFi.

Unmatched Location and Convenience
Situated near Macau's charming 'Old Taipa Village', with easy access to Rua do Cunha and key transportation hubs like Lotus Port Border Gate and Macau International Airport.

Exquisite Dining and Entertainment Options
Indulge in a culinary journey at Terrazza a Mediterranean or savor over 350 types of whiskeys at The Macallan. Enjoy the casino, shopping venues, oasis garden, and Wave Pool Beach for a truly unforgettable stay.

Book now to immerse yourself in unparalleled luxury and convenience at Galaxy Macau Resort!

Important information:

The credit card used for booking must be presented at check in.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Hotel staying guests could enjoy exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your full stay. Passes to access are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change.

Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day.

For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details.

Our Grand Resort Deck will close operations from 17 November 2025 for our annual maintenance. Be sure to dove into another season of fun when we reopen on 3 April 2026! In the meantime, our Heated Outdoor Pool and Jacuzzi are still open for your enjoyment. Please note those dates are subject to hotel maintenance plans.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.5
Based on 150 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 9.79
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.8
L
Laila • family_with_children • hk
9
Loved the stay! Our kids were so happy- staff so friendly and everything wonderful
Pros:

Loved the kid friendliness of the hotel! Everything was so lovely and awesome

Cons:

Only thing is the room smelled like cigarette smoke

2026-04-09 • via Nuitee
L
Luiz • couple • br
10
Foi tudo perfeito!1
Pros:

Limpeza e tudo novinho

Cons:

Gostei de tudo

2026-04-09 • via Nuitee
R
Rey • family_with_children • ph
10
Pros:

The casinos

Cons:

N/A

2026-03-17 • via Nuitee
T
Tan • family_with_children • au
10
2026-03-13 • via Nuitee
X
Xuefei • couple • jp
9
快適でした
Pros:

テンションが上がる部屋！
駅からも近く、アクセスが便利。

Cons:

強いて言えば、中が広すぎて、回りきれない。

2026-03-09 • via Nuitee
J
James • couple • us
10
Great
Pros:

The went above and beyond to make us comfortable

Cons:

99% of the casino is baccarat. We understand there are many players for this game. Just turned us off quickly

2026-03-05 • via Nuitee
K
Khushnud • couple • ru
10
2026-01-20 • via Nuitee
S
Stefan • family_with_children • de
10
Top. Perfekt
Pros:

Super freundliches Personal!
Top Pool beheizt im Winter!

Cons:

Nichts

2026-01-16 • via Nuitee
Y
Yoke Kai • couple • sg
10
Excellent facilities, excellent service and hospitality and good food
2026-01-15 • via Nuitee
L
LEVON • extended_group • am
10
Pros:

там было все в отелье ) от слово все 😉

Cons:

нету

2025-11-25 • via Nuitee
H
Hamza • solo_traveller • ma
10
Pros:

J’ai tout aimé , les équipement , le service , le divertissement, la chambre tout était parfait , je pense que c’est le meilleur des hôtels que j’ai jamais visité

2025-11-06 • via Nuitee
R
Rick • family_with_children • nl
10
we had avery nice room on the 31ste floor with perfect view staff was very nice
Pros:

This is a very very good hotel very nice pool service really a perfect stay in a perfect hotel highly recommended

Cons:

nothing was perfect

2025-10-21 • via Nuitee
E
Evgenii • solo_traveller • am
9
2025-10-16 • via Nuitee
W
Wai Kin • couple • hk
10
位置方便。房間空間大。員工很貼心。
Pros:

櫃檯員工知道我過來看演唱會，替我延遲了退房時間非常貼心

2025-10-10 • via Nuitee
振泓 • couple • tw
10
2025-09-18 • via Nuitee
M
Mikheil • family_with_children • ge
10
2025-09-11 • via Nuitee
F
fish2018 • family_with_children • hk
10
2025-08-27 • via Nuitee
R
Riley • family with young children • au
9
Best hotel ever
Pros:

Smells good in the lift, customer service is excellent, love the pillow menu.

Cons:

breakfast can be buffet

2025-02-02 • via Nuitee
J
Jiehye • young couple • kr
10
Exceptional
2024-11-11 • via Nuitee
C
Carl • solo traveller • hk
9
Superb
2024-10-10 • via Nuitee