Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
Limited parking
Expensive breakfast
No spa services
Maintenance issues in room
Mixed reviews on value for money

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
7.7
Service was generally appreciated, although some guests had complaints about wait times.
Location
9
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.5
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 21:14

Property Description

Garden Oasis and Modern Comforts
Hotel Murano in Pokhara offers a tranquil escape with a garden, terrace, and shared lounge. The air-conditioned rooms with balconies provide a comfortable stay, each equipped with a flat-screen TV and free toiletries.

Cycling and Business Amenities
Explore Pokhara with bike hire available at the hotel, perfect for cycling enthusiasts. Business travelers can take advantage of the business centre, while guests can unwind at the bar after a long day.

Convenient Services and Nearby Attractions
Enjoy the convenience of a restaurant, shared kitchen, room service, and currency exchange on-site. Visit popular attractions like Fewa Lake and Tal Barahi Temple just a stone's throw away.

Book now for a delightful stay at Hotel Murano!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 35 reviews
Cleanliness: 8
Service: 7.7
Location: 9
Room Quality: 7.5
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
J
Jasvinder family with young children in
10
Very neat and clean budget hotel
Pros:

Manager Annu was very cooperative, very nice behaviour and smiling face, would like to come again and will refer to my friends

Cons:

All good

2025-04-22 via Nuitee
M
Mahamudul family with young children bd
10
Exceptional
Pros:

Excelent

Cons:

Nice

2025-04-18 via Nuitee
K
Kumar young couple au
10
Exceptional
2025-03-13 via Nuitee
P
Phuntsok family with young children au
7
I enjoyed
Pros:

Property is good but bathroom is not good because of water drainage issues

Cons:

Nothing

2025-01-07 via Nuitee
R
Rita family with young children np
10
Good Hotel at perfect location
Pros:

1. Located few steps to fewa lake.
2. Friendly staffs
3. Affordable Price
4. TV channels
5. View from Balcony
6. Big and comfortable bed
7. Good breakfast.
8. Clean room.

Cons:

1. Sink water drains to the bathroom floor.

2025-01-05 via Nuitee
M
Manish family with young children in
9
Good Hotel but poor management & Staff.
Pros:

Location

Cons:

Staff’s behaviour was not good.
Rude to customers

2024-12-30 via Nuitee
R
R with friends nz
4
Disappointing
Pros:

Location and view from the room are great.

Cons:

Multiple stains on the bedsheets and towels.

Had to repeatedly ask for housekeeping to be done and more than once.

The toilet seat wasn't attached properly and the bathroom drain was clogged so after showering there was always a pool of water.

Was told the TV was broken for months and was to be repaired. Also was told the same about the eftpos machine, but they 'managed to get it working'.

Breakfast was included but wasn't informed about times and when I did order, the milk tea was oily..

Overall room is big and the view is nice but other facilities are questionable. For the price paid, there are better options available.

2024-10-30 via Nuitee
L
Lynn family with young children be
9
Stayed twice 2nd time much better
Pros:

Comfortable bed
Excellent hot water shower
Large room
Quiet area
Very kind staff

2nd visit was much better!

Cons:

1st time had to change rooms - big hole above sink
Once settled into new room realized it was poorly cleaned. Floor was always wet in bathroom. Did not complain because too much of a pain to change again.

Staff needs more training

2024-01-01 via Nuitee
P
Prerana young couple np
8
Very good
2023-12-15 via Nuitee
S
Sajola family with young children np
10
Exceptional
Pros:

Excellent

2023-11-22 via Nuitee
A
Anwesh family with young children np
10
Exceptional
2023-11-18 via Nuitee
V
Victoria young couple de
10
recommend!
Pros:

very nice and helpful team

2023-11-02 via Nuitee
S
Shakya young couple np
8
Very good
2023-11-01 via Nuitee
S
Sian group au
9
Wonderful stay with excellent customer service
2023-10-08 via Nuitee
B
Bhatta with friends np
10
Exceptional
Pros:

love the environment

2023-10-06 via Nuitee
G
Gurung group np
10
Exceptional
Pros:

I recently had the pleasure of staying at the Hotel Murano, and I must say it was an exceptional experience. From the moment I walked through the elegant lobby, I was greeted with warm smiles from the friendly staff. The room was spacious and impeccably clean, with modern amenities that made my stay comfortable and convenient. The highlight of my stay was undoubtedly the breathtaking view from my window, overlooking the city skyline. The hotel's dining options were equally impressive, offering a variety of delicious dishes to suit all tastes. I was also impressed by the hotel's commitment to sustainability and eco-friendly practices. Overall, my stay at Murano Hotel exceeded my expectations in every way, and I can't wait to return for another memorable visit.

2023-10-02 via Nuitee
S
Sima family with young children np
7
Good
2023-08-25 via Nuitee
M
Maria young couple us
1
Bad
Pros:

Nothing

Cons:

Very dirty
No power. Shhwts no clean. No cleaning room

2023-07-20 via Nuitee
B
Bishnu young couple np
6
Pleasant
2023-06-26 via Nuitee
R
Rejina family with young children np
10
Exceptional
Pros:

The location the room and the food😍

Cons:

There is nothing not to like😉

2023-06-07 via Nuitee