MAXONE Dumai

Hotels
8.7 (6 reviews)
Jalan Jendral Sudirman No.58 , Dumai , id

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Air conditioning
Restaurant
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Cons:
Slow Room Service

Categories

Cleanliness
9.13
The hotel and rooms were noted for their cleanliness.
Service
8.1
Service was mentioned to be a bit slow in room service.
Location
9.14
Hotel is well located a few minutes from the ferry and city center.
Room Quality
8.59
Quality of the bedding was highlighted positively.
Amenities
8.62
The hotel has a nice pool area and spa facilities.
Value for Money
8.58
Good value for price according to the review.
Food and Beverage
8.63
Standard quality for this hotel tier.
Overall Experience
8.8
Overall positive experience with minor service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:21

Property Description

Centrally Located 3-Star Hotel
Explore Dumai while staying at MAXONE Dumai, a 3-star hotel offering comfortable accommodation and top-notch amenities.

Modern Rooms with Free WiFi
Relax in our air-conditioned rooms equipped with free WiFi, flat-screen TV, and complimentary toiletries for a pleasant stay.

Delicious Asian Breakfast
Start your day with a delectable Asian breakfast served at our in-house restaurant, ensuring a delightful culinary experience during your visit to Dumai.

Book your stay at MAXONE Dumai now for a memorable and convenient experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.7
Based on 6 reviews
Cleanliness: 9.13
Service: 8.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
Y
Youri • couple • nl
7
Good stay
Pros:

Good room

Cons:

Some cleaning remarks but nothing major

2026-02-24 • via Nuitee
K
Kardy • couple • sg
9
Pros:

The location is near ferry terminal. The room is new and clean. The breakfast is good. There is a separation between smoking and non smoking sections.

2026-01-29 • via Nuitee
D
Darwin • solo_traveller • id
9
2026-01-19 • via Nuitee
D
David • couple • fr
10
Parfait pour une ou quelques nuits à dumai
Pros:

L'accueil irréprochable et la propreté de l'hôtel et des chambres. Les équipements et la qualité de la literie sont à souligner. L'hôtel dispose d'un bel espace pisicine, Spa jacuzzi certe pas très calme mais très agréable.
L'hôtel est bien situé à qq mn des ferry et du centre ville. Bon rapport qualité prix.

Cons:

Le service en chambre était un peu long.

2025-12-28 • via Nuitee
G
Gwendoline • family_with_children • fr
9
Efficace, propre et bien situé !
Pros:

Logement de chaîne bien équipé et avec un buffet varié pour le petit-déjeuner. Situé près de l’agence Indomal ferries. Top pour rejoindre le port de Dumai.

Cons:

RAS

2025-07-02 • via Nuitee
F
Fina • review category business travellers • id
7
Good
2024-11-30 • via Nuitee