Crosby Hotel

It was horrible. Pay for parking, pay extra for my pet, window was broken couldnt shut it, no curtains over road could see, no toilet rolls, bed was hard, paper covering the fan on ceiling, no towels, no milk, coffee, no tv working, rat in walls as lots of banging. I only stayed a few hours couldnt bear the cold. I not had a refund but waiting on it. Not answered me or booking.com . The place should be shut down. Its not fit for anyone.

Tatty and old. Too grubby for me and I didn’t end up staying.

Fleas

Staff overbooked and couldnt accomendate me after taking.money had to wait 5 days for money to come back absolutely avoid

There was no tea kettle or TV in the room

On arrival the owner had the nerve to try to charge me a late check-in fee even though I'd specified when booking the time I would be arriving. After arguing the charge was dropped.

The water in the shower was cold, the toilet didn't work, there was no TV in the room which is not what it said when booking.

I tried to complain but the staff were nowhere to be found. I wrote this in the book before leaving. I have stayed here before and it used be nice independent B&B. I won't be going again though.

There was no tv in the room, only a live electrical wire hanging out the wall, it had a strong smell of damp, and it took the staff about half hour to check me in even though I was the only one there

Very bad property
Unhygienic smells too much walls and beds in very bad state
Very old building not in good condition
Will recommend not to book it

Dirt so thick on some services you could write in it...if you scratched through the crust.
No TV remote...but thats ok...the TV didn't have a signal anyway,
No towels. No soap or shampoo.
Yes there were tea bags and clean mugs....but the kettle couldn't reach the plug....oh except there was another plug socket...completely unsafe. Oh and no milk.
Bottom draw front in bedside table came off in hand showing sharp exposed pins.
Door was unlocked on entry...anyone could have messed with contents prior to arrival.
Top lock on door compeltely inoperative - well it was absent, needed to use bottom bolted lock which would have been dangerous if fire during night.
Late check in charge administered. Althought this was informed in advance I wouldn't have booked if I had been told at time of booking so little chance of finding alternative.

I called ahead of time to explain that my train had been cancelled and I would be arriving about 1030pm. I was told there was a late booking in fee of £20. Management would not listen and said that if I did not pay, then my reservation would be cancelled.

Half a toilet roll & no staff around to ask for another, also got put in a different room to what we booked and no curtains on the window which faced private houses so they could see right into us

Parking should of bin 5 pounds per day was charged 20 for 2 days there was a dog in the neighbours that never stopped barking for most of the night won't be staying there again