Hyatt Regency Metropolitan Chongqing

Hotels
Hyatt Regency
9.1 (180 reviews)
No.68 Zou Rong Road, Yu Zhong Distric , Chongqing , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Uncomfortable beds
Dusty carpets
Poor ventilation

Categories

Cleanliness
8.41
Several reviews mentioned cleanliness positively, but issues noted with dusty carpets and bathroom cleanliness.
Service
9.58
Overall positive sentiments regarding staff friendliness and helpfulness in multiple reviews.
Location
9.92
Highly praised central location in numerous reviews.
Room Quality
8.37
Mixed sentiments with some guests mentioning discomfort in beds and issues with room ventilation.
Amenities
8.9
Generally positively rated, though some reviews mentioned lack of certain amenities like self-service washing.
Value for Money
8.86
Standard quality for this hotel tier, with guests feeling satisfied overall.
Food and Beverage
9.41
Breakfast received positive comments, indicating satisfaction.
Overall Experience
9.38
Most guests reported enjoyable stays with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:18

Property Description

Prime Location
Located in Chongqing, Hyatt Regency Metropolitan offers convenient access to Metropolitan Plaza Shopping Mall, the train station, and Jiangbei Airport, making it an ideal choice for travelers.

Elegant Rooms with Stunning Views
Each room at Hyatt Regency Metropolitan boasts elegant decor and offers picturesque views of the city, roof garden, or Yangtze River. Guests can enjoy modern amenities such as satellite TV, minibar, and tea/coffee maker for a comfortable stay.

Business-Friendly Amenities
For business travelers, the hotel provides meeting facilities, a business center, and currency exchange services, ensuring all business needs are met efficiently during their stay.

Book your stay at Hyatt Regency Metropolitan Chongqing now to experience luxury, convenience, and top-notch services.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that some of the guest rooms are under construction. Please kindly inform that the spa center and the swimming pool are estimated to open in the 4th quarter of 2019. Executive Club Lounge is estimated to open in the 4th quarter of 2019.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 408 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 180 reviews
Cleanliness: 8.41
Service: 9.58
Location: 9.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
J
José Manuel extended_group es
10
2026-05-13 via Nuitee
F
Frederique couple fr
8
Pros:

The location and breakfast are great

2026-05-09 via Nuitee
M
melina solo_traveller be
10
Pros:

A paradise. Best hotel in all my trip in China. I loved the gym and the sauna.

2026-05-07 via Nuitee
N
Nils solo_traveller ch
10
2026-05-01 via Nuitee
J
Jaime couple co
10
2026-05-01 via Nuitee
E
Eva solo_traveller tw
10
2026-04-30 via Nuitee
J
Jacob couple au
7
Great location and friendly and helpful staff.
Pros:

Location and very friendly staff

Cons:

The food was average. The elevators were being repaired over two days and the smell was terrible.

2026-04-30 via Nuitee
C
Chun Hung extended_group tw
9
2026-04-29 via Nuitee
G
Georgeskii couple au
10
Pros:

Excellent location and good price for a sizeable room. Very clean and comfortable!

2026-04-29 via Nuitee
E
Elodie family_with_children fr
10
Pros:

Hotel idéalement situé. Un grand merci à Safae pour ces précieux conseils qui a rendu notre séjour inoubliable !

2026-04-29 via Nuitee
C
Celine extended_group sg
8
A comfortable stay in an excellent location
Pros:

The hotel is centrally located at Jiefangbei shopping district. There are no short of eateries and convenient stores. We were able to grab a light snack at Lawson's even after arriving at 3am from the airport. The room size and toilet were big, very comfortable. The front desk and concierge staff were very friendly and helpful with our enquiries.

Cons:

Due to the very central location, traffic can be quite slow travelling back to the hotel by car, especially during peak hours. The water pressure in the shower was weak and furnishings slightly dated. However, it was still comfortable and pleasant overall.

2026-04-29 via Nuitee
C
Christophe family_with_children fr
10
Visite facilité par l’emplacement.
Pros:

Superbe immeuble. Localisation en plein centre de la ville. Tout les sites touristiques sont accessibles à pied depuis l’hôtel.

Une rue immédiate offre une infinité de point de restauration

2026-04-28 via Nuitee
S
Shujin family_with_children ch
10
2026-04-27 via Nuitee
R
Ranjith Gunaratne solo_traveller lk
7
Easily my best stay in China.
Pros:

Front Desk. Very helpful and accommodating.
Inspite of the obvious language barrier, staff at "Made in China" restaurant was very helpful, especially Shazia, who convinced me to have dinner there when I met her at tNothinfhe breakfast.
She was also there to help me in ordering the food, which was a great relief to me.

Cons:

Nothing. Everything was excellent.

2026-04-27 via Nuitee
J
Jorge extended_group es
6
Pese a dejarme tirado en el aeropuerto, un buen hotel
Pros:

La ubicación es inmejorable y el hotel está muy bien

Cons:

Aterrizamos a las 5 de la mañana en Chongqing y el conductor que teníamos agendado con el hotel desde hacía mes y medio y el cual había confirmado hasta en 3 ocasiones no apareció. Les escribí por booking y tampoco contestaban. Tuve que hacerme con un teléfono y tampoco me solucionaron nada porque no hablaban inglés x teléfono. Conclusión: me tuve que buscar la solución por mi cuenta en un país donde nadie habla ni inglés. MUY mala gestión para un hotel de esta categoría.

2026-04-26 via Nuitee
L
Luis couple ar
7
Good...
Pros:

Location was very good.

Cons:

Poor Toiletries.

2026-04-23 via Nuitee
G
GRACE ENRIQUETA VICTORIA solo_traveller ph
10
Pros:

Clean rooms, friendly staff. Good location and nice breakfast. I can stay again

Cons:

None

2026-04-23 via Nuitee
A
Annette couple ph
8
You are in the middle of the city, tours can pick you up from the hotel.
Pros:

Location was right in the middle of the city. To the right you can see the Liberation Monument and walk 20-25 minutes to the left you will reach the Hongya Cave. On Saturday evening at 8:30pm, you can watch from the river bank the 15 minute drone show (though undewhelming).

Cons:

Nothing

2026-04-22 via Nuitee
G
GRACE ENRIQUETA VICTORIA family_with_children ph
10
Pros:

The hotel has a good location, the breakfast is diverse and very good. The staff is very friendly and helpful. The King rooms are spacious and clean, bathroom amenities are available. They have wheelchairs you can use if you have disabled companions. Overall I enjoyed my stay and will stay again.

Cons:

The staff need to brush up with their English. It's just a suggestion but the staff are kind and very helpful

2026-04-22 via Nuitee
S
Sergey couple cy
9
Pros:

Well managed and run, comfortable hotel. Unbeatable location just couple of hundred meters from Liberation square, Jiefangbei pedestrian street and night market, in the middle of Chongqing's electric hassle and bustle. Direct access to the shopping mall, 2 metro stations walking distance away add to the beaty of location. Large well equipped room, very comfortable bed, very good breakfast. Special thanks to amazing front desk staff for taking care of our needs and especially for late check-out. Highly recommended to anyone and we would happily stay again ourselves.

Cons:

Nothing of that sort

2026-04-17 via Nuitee