Hôtel rotana

Hotels
6.2 (37 reviews)
Chu brazzaville Chu rue loutay , Brazzaville , cg
hassanbourgi.86@outlook.com

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Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Good location
Cons:
Rude staff
Room full of cockroaches
Hot water issues

Categories

Cleanliness
4
Guests expressed serious concerns about cleanliness due to reports of cockroaches in rooms.
Service
5.5
Mixed reviews on service with some guests mentioning rude staff and issues with room upgrades.
Location
8
The hotel's location received positive feedback for being good.
Room Quality
6
Guests reported maintenance issues and problems with amenities like hot water.
Amenities
5
Comments on amenities were negative due to reported issues like the lack of hot water.
Value for Money
5
Guests had mixed feelings about the value for money given the reported room conditions.
Food and Beverage
5
No specific comments on food and beverage were provided in the review.
Overall Experience
6
Overall experience was impacted by issues with cleanliness, service, and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 08:43

Property Description

Luxurious Accommodation
Hôtel rotana in Brazzaville offers a luxurious stay with well-equipped rooms featuring a terrace, air conditioning, and flat-screen TVs.

Convenient Amenities
Guests can enjoy free WiFi, room service, and a 24-hour front desk for any assistance they may need during their stay.

Ideal Location
Situated just 4 km from Maya-Maya Airport, Hôtel rotana provides easy access for travelers, making it a convenient choice for your stay in Brazzaville.

Book your stay at Hôtel rotana now and experience luxury and convenience in the heart of Brazzaville.

Check-in and check-out hours:

Location

Guest Reviews

6.2
Based on 37 reviews
Cleanliness: 4
Service: 5.5
Location: 8
Room Quality: 6
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 6
F
franceline • couple • fr
8
2026-02-28 • via Nuitee
• extended_group • cd
5
Pas mal.
Pros:

Le petit déjeuner n'est pas accordé, étant donné l'emplacement stratégique de l'hôtel. On devait quitter l'hôtel pour un restaurant à notre réveil.

Cons:

L'hotel manque un restaurant et nous avons eu du mal à retrouver un endroit pour manger. Compliqué pour le voyageurs qui généralement ne maîtrisent pas la ville.

2025-09-10 • via Nuitee
R
RN • solo_traveller • ma
1
2025-09-07 • via Nuitee
J
Joris • couple • cg
1
2025-08-27 • via Nuitee
M
Mputu • solo_traveller • cd
6
2025-08-13 • via Nuitee
J
Josue • solo_traveller • fr
7
Bien
Pros:

L'emplacement, l'entretien presque chaque jour

Cons:

Ils ont laissé vieillir certaines partie, tu sens ìa négligence

2025-08-11 • via Nuitee
L
LEGER • solo_traveller • cg
6
2025-08-09 • via Nuitee
K
Kahite • couple • cd
7
Pros:

L'accueil étaient chaleureux, les personnels au petit soins, l'hôtel est impeccable

Cons:

Le WiFi n'était pas bon,

2025-08-08 • via Nuitee
• solo_traveller • cm
5
Bof
Pros:

* La proximité avec le centre ville
* Réactivité et disponibilité du personnel

Cons:

* Des petits cafards dans la chambre et la salle de bain
* Pression faible de l’eau

2025-08-07 • via Nuitee
K
Kevin • review category business travellers • ae
1
They don't honour confirmed booking.com reservations!
Pros:

Nothing

Cons:

Rude staff. I had a confirmed booking. I went to the reception desk, there were literally keys for rooms on the reception desk counter, and I was told (very rudely) that my booking would not be honoured, and I should try somewhere else.

2025-07-28 • via Nuitee
F
Florent • review category business travellers • se
4
The location was good, the hôtel looks good from the outside but full of cockroaches inside.
Pros:

Location

Cons:

Staff were a bit rude. I was upgraded to a suite but the room was full of cockroaches. The hotwater was not even working in the room.

2025-06-21 • via Nuitee
B
Bwana • solo traveller • us
8
Very good
2025-03-10 • via Nuitee
N
Nzi • solo traveller • cd
7
Good
Pros:

Nice place located in centre of town

2024-12-22 • via Nuitee
S
Sitoe • review category business travellers • mz
5
Passable
Pros:

Location good, remember ask the breakfast in the night for next day

2024-11-29 • via Nuitee
J
James • solo traveller • rw
1
When I arrived I found my room taken without even informing me so it was my worst experience
2024-11-26 • via Nuitee
S
Samer • review category business travellers • cg
10
Exceptional
Pros:

Everything was perfect, good stuff, clean rooms and near to everything

2024-11-25 • via Nuitee
N
Nedjeljko • solo traveller • hr
10
Exceptional
2024-11-04 • via Nuitee
S
Samer • solo traveller • cg
10
Exceptional
Pros:

Amazing location, good staff and great service

2024-09-08 • via Nuitee
M
Maurine • review category business travellers • ke
1
I felt bad.
Cons:

The hotel sold my booking. When I went to check-in they had given someone my room and then they downgraded me to a cheaper hotel at the same price as there's. I had gone to a conference and we had been asked to select certain hotels so that the van would pick us to the venue. Because of this inconvenience I had to use taxi. I felt humiliated.

2024-09-03 • via Nuitee
N
Namatovu • review category business travellers • ug
5
It was a good stay and staff are willing to assist even with language challenges
Pros:

Location was quick to find in the town.

Cons:

The internet was on and off.

2024-09-02 • via Nuitee