Arcade Hotel

Hotels
8.6 (120 reviews)
吉原2−9−26 , Fuji , jp

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Concierge service
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Noise issues from the street
Lack of blackout curtains

Categories

Cleanliness
8.04
Clean room and bathroom but some guests mentioned noise and lack of blackout curtains.
Service
9.01
Staff were friendly, helpful, and provided good recommendations.
Location
8.55
Good location but some guests had trouble with taxis finding it.
Room Quality
9
Rooms are spacious, with excellent views and comfortable amenities.
Amenities
8.53
Great modern amenities, although some rooms lacked blinds.
Value for Money
8.49
Reasonably priced for the quality of services and amenities offered.
Food and Beverage
8.54
Craft beer selection was appreciated and dining recommendations were excellent.
Overall Experience
8.61
Guests enjoyed their stay, highlighting the overall quality and experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:33

Property Description

Convenience and Comfort
Enjoy the convenience of concierge services, free WiFi, and a garden at Arcade Hotel.

Scenic Views and Relaxation
Some rooms offer balconies with stunning mountain views, while all rooms feature private bathrooms with complimentary toiletries for your relaxation.

Activities and Exploration
Immerse yourself in the beauty of Fuji with cycling and nearby attractions like Shuzen-ji Temple and Mount Daruma.

Experience the perfect blend of comfort and adventure at Arcade Hotel. Reserve your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 120 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
Z
Zihan Evelyn family_with_children au
10
Pros:

I absolutely loved the environment of this hotel—minimal, authentic, and incredibly comfortable. It’s conveniently located within walking distance to public transport and surrounded by so many amazing local restaurants.

The staff were super welcoming and thoughtful, helping me with my luggage and even arranging a taxi for me when I left, which made everything so smooth and stress-free.

The room itself was spacious, clean, cosy, and well-equipped with everything I needed. But the highlight has to be the rooftop—you get an incredible view of Mount Fuji without needing to line up for a photo. It felt like such a hidden gem.

I couldn’t recommend this place enough and would definitely stay here again 🤍

2026-04-09 via Nuitee
G
Gemma couple au
9
2026-04-08 via Nuitee
C
Christoph couple de
8
Schönes großes Zimmer und toller Blick auf den Fuji von der Dachterasse
Pros:

Schöne große Suite, besonderer (Industrie-) Stil, sauber

Cons:

Die Lage ist nicht besonders (fast alle Läden in der Umgebung sind geschlossen und verbarrikadiert)

2026-04-07 via Nuitee
J
Jeff extended_group us
9
Liked our stay in a refurbished hotel in a music district.
Pros:

Stylish refurbished building in a reviving art - music district. Spacious new clean room, with large bathrooms.

Cons:

There is no elevator is the only issue in a great place.

2026-04-07 via Nuitee
M
Monika family_with_children at
10
Cooles Zimmer, sehr nettes Personal
Pros:

Das Hotel ist wirklich sehr cool! Die Rezeptionistin war sehr hilfreich und bemüht. Das Zimmer war sehr groß für japanische Verhältnisse und sehr sauber. Wir hatten eine super Aussicht auf Mt. Fuji.
Es gibt keinen Lift, aber die Rezeptionistin war so nett und hat mir mit meinem Koffer in den dritten Stock geholfen. Wir kommen gerne wieder! Definitiv worth a stay.

2026-04-04 via Nuitee
S
Saad couple ae
7
2026-04-02 via Nuitee
L
Laurence family_with_children sg
10
Comfortable, interesting and cosy
Pros:

Really interesting, comfortable and unusual feel. We loved it!

Cons:

The weather meant we couldn’t see Mount Fuji but that’s not the fault of the staff!

2026-04-02 via Nuitee
J
Jan couple au
9
Comfortable & convenient
Pros:

Modern & clean & a view of Mt Fuji

Cons:

All the stairs

2026-03-25 via Nuitee
M
Melinda extended_group us
9
Pros:

I really liked the soft towels and soft sheets.

Cons:

The traffic was loud at night with lots of sirens.

2026-03-21 via Nuitee
M
Mamoru extended_group jp
9
良かった
Pros:

スタッフの対応が良かった

Cons:

テーブルがもう少し大きいと助かります

2026-03-17 via Nuitee
S
Susan solo_traveller ca
9
Lovely. Would recommend
Pros:

Beautiful rooms

2026-03-01 via Nuitee
T
Thomas family_with_children au
7
Decent
Pros:

Mako was amazing and very nice gave us good recommendations. Good views of Fuji.

Cons:

The pillows and bed aren't the best. There's no curtains and very bright lights outside so our room was never dark at any point, making it hard to sleep.

2026-02-25 via Nuitee
J
Jakob couple de
9
Pros:

Perfect mixture of old and new architecture! Also the ability to access the rooftop was amazing, you could see fuji san perfectly

2026-02-22 via Nuitee
T
TATCHA couple th
10
Stylish, beautiful design, clean.
Pros:

I really liked the decor and design. The atmosphere was great, the scent was nice, and the room was spacious with plenty of usable space. It was very comfortable.

Cons:

I would like the toilet and shower to be separate for faster check-out. Most importantly, I need to address the noise from the road; it disturbed my sleep considerably, possibly because our room was facing the street.

2026-01-27 via Nuitee
A
Adam family_with_children au
10
Pros:

Staff are friendly and helpful, central location historical area, we stayed in large family room, top of building has view platform can view Mt Fuji great for simple visit. Would highly recommended and will stay again when returning. Pictures are accurate.. to get there we used Uber from train station about 15 min or use Go app Japan taxi service when busy.

2026-01-20 via Nuitee
E
E family_with_children my
9
Very good base exploring mount fuji sights
Pros:

New and fresh facilities. Good base especially if one knows how to navigate by bus. The manager Oka san is very friendly and helpful.

Cons:

No in room wear/pyjamas

2026-01-16 via Nuitee
C
Chi Lin couple tw
9
2026-01-16 via Nuitee
C
Cho solo_traveller tw
7
Pros:

屋上で見る富士山最高でした。
スタッフも親切で、近くの美味しいご飯屋さんを教えてくださいました。

Cons:

12月に訪問いたしました。部屋に暖房があったとしてもめちゃくちゃ寒かったです。加湿器もあった方が助かります。
また、部屋がとてもおしゃれで気に入ったですが、冬のコートが掛けられるところとハンガーが全くなくて少し不便と感じました。

2026-01-08 via Nuitee
X
XIAOQIANG family_with_children jp
1
超低性价比
Pros:

位置还好

Cons:

窗户不隔音,外面是公路,整晚都非常吵,基本没法睡。房间很小,没有电视,没有热水壶,没有早餐,饮料卖很贵。性价比非常低的一家住宿,不会再来,请大家避坑。

2026-01-08 via Nuitee
S
Samanta extended_group lt
8
2025-12-25 via Nuitee