Arcade Hotel

Hotels
8.6 (120 reviews)
吉原2−9−26 , Fuji , jp

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Concierge service
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Noise issues from the street
Lack of blackout curtains

Categories

Cleanliness
8.04
Clean room and bathroom but some guests mentioned noise and lack of blackout curtains.
Service
9.01
Staff were friendly, helpful, and provided good recommendations.
Location
8.55
Good location but some guests had trouble with taxis finding it.
Room Quality
9
Rooms are spacious, with excellent views and comfortable amenities.
Amenities
8.53
Great modern amenities, although some rooms lacked blinds.
Value for Money
8.49
Reasonably priced for the quality of services and amenities offered.
Food and Beverage
8.54
Craft beer selection was appreciated and dining recommendations were excellent.
Overall Experience
8.61
Guests enjoyed their stay, highlighting the overall quality and experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:33

Property Description

Convenience and Comfort
Enjoy the convenience of concierge services, free WiFi, and a garden at Arcade Hotel.

Scenic Views and Relaxation
Some rooms offer balconies with stunning mountain views, while all rooms feature private bathrooms with complimentary toiletries for your relaxation.

Activities and Exploration
Immerse yourself in the beauty of Fuji with cycling and nearby attractions like Shuzen-ji Temple and Mount Daruma.

Experience the perfect blend of comfort and adventure at Arcade Hotel. Reserve your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 120 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
J
Jerome Thomas Dinesh couple sg
10
Great spacious room with a nice view of Fuji San when you wake up
Pros:

The decor and the layout of the room

Cons:

None

2026-05-15 via Nuitee
J
Janice couple hk
7
The hotel can do much better if they are more attentive to details
Pros:

I like very much the interior because it is an old shop house converted into a hotel. I like the staff very much as well.

Cons:

However, it is not a very user friendly hotel and they are not very attended to details. To my surprise, they didn't have a chair and a table in the room. And they even didn't have bedside light. We have to use a mini camping light that luckily we bought on the day we arrived the hotel. The only thing we have in the room is the two beds. And we were not told before when we booked the hotel, we need to walk up 3 floors with our luggages, it is quite hard for a couple that is over 60 years old! It would be better if we know it before.

2026-05-12 via Nuitee
N
Nagar couple il
7
2026-05-12 via Nuitee
P
paul extended_group au
9
An awesome base for travelling around and a beautiful designer hotel. We woke up to Fuji outside.
Pros:

The town is not a tourist centre so facilities around the hotel were not abundant but there were a few great bars and restaurants close by and as a base for travelling around up into the mountains, or down the Izu Peninsula it was perfect.

Cons:

Not the most attractive part of town but a beautiful hotel internally.

2026-05-08 via Nuitee
D
Dennis extended_group de
10
Pros:

Extreme friendly personal with good english speaking skills

Cons:

No elevator

2026-04-30 via Nuitee
Y
YACHI couple jp
8
2026-04-26 via Nuitee
P
plusterkopp couple de
7
Good for Aussies (on some days)
Pros:

This is newly renovated hotel in the lower, non-touristy part of Fuji. Rooms are large enough considering we’re in Japan. Greetings go out to the lady with the Aussie accent.

Cons:

There is little room to put clothes or any other belongings. Sometimes one would wish that people who open a hotel get some experience as a traveller so they can avoid any mistakes they saw in places they stayed in. The biggest such problem is that there is no lift and the stairs are narrow, steep and plentiful. Beyond their control: There is some nightlife within 200m of the hotel and some people really love to impress others with their noisy cars. The rooms to the back of the building may be more quiet.

2026-04-20 via Nuitee
S
Sven-Ole couple de
9
Tolles Hotel, tolle Aussicht, Lage ungünstig
Pros:

Das Zimmer war groß und sauber. Gutes Bett, großes, sauberes Bad. Sehr stilvolle, moderne Einrichtung. Die Aussicht von der Dachterrasse war gut (bei gutem Wetter top Aussicht auf den Mount Fuji).

Cons:

Leider ist der Ort Fuji nicht so belebt wie andere Orte in der Umgebung. Die Anbindungen zum und vom Hotel weg sind ausbaufähig. Für mich hat eine Nachttischlampe gefehlt.

2026-04-16 via Nuitee
solo_traveller de
10
2026-04-14 via Nuitee
C
Ck solo_traveller sg
8
Pros:

Nice view of Fuji

Cons:

No lifts

2026-04-13 via Nuitee
U
Ute solo_traveller de
7
2026-04-12 via Nuitee
Z
Zihan Evelyn family_with_children au
10
Pros:

I absolutely loved the environment of this hotel—minimal, authentic, and incredibly comfortable. It’s conveniently located within walking distance to public transport and surrounded by so many amazing local restaurants.

The staff were super welcoming and thoughtful, helping me with my luggage and even arranging a taxi for me when I left, which made everything so smooth and stress-free.

The room itself was spacious, clean, cosy, and well-equipped with everything I needed. But the highlight has to be the rooftop—you get an incredible view of Mount Fuji without needing to line up for a photo. It felt like such a hidden gem.

I couldn’t recommend this place enough and would definitely stay here again 🤍

2026-04-09 via Nuitee
G
Gemma couple au
9
2026-04-08 via Nuitee
C
Christoph couple de
8
Schönes großes Zimmer und toller Blick auf den Fuji von der Dachterasse
Pros:

Schöne große Suite, besonderer (Industrie-) Stil, sauber

Cons:

Die Lage ist nicht besonders (fast alle Läden in der Umgebung sind geschlossen und verbarrikadiert)

2026-04-07 via Nuitee
J
Jeff extended_group us
9
Liked our stay in a refurbished hotel in a music district.
Pros:

Stylish refurbished building in a reviving art - music district. Spacious new clean room, with large bathrooms.

Cons:

There is no elevator is the only issue in a great place.

2026-04-07 via Nuitee
M
Monika family_with_children at
10
Cooles Zimmer, sehr nettes Personal
Pros:

Das Hotel ist wirklich sehr cool! Die Rezeptionistin war sehr hilfreich und bemüht. Das Zimmer war sehr groß für japanische Verhältnisse und sehr sauber. Wir hatten eine super Aussicht auf Mt. Fuji.
Es gibt keinen Lift, aber die Rezeptionistin war so nett und hat mir mit meinem Koffer in den dritten Stock geholfen. Wir kommen gerne wieder! Definitiv worth a stay.

2026-04-04 via Nuitee
L
Laurence family_with_children sg
10
Comfortable, interesting and cosy
Pros:

Really interesting, comfortable and unusual feel. We loved it!

Cons:

The weather meant we couldn’t see Mount Fuji but that’s not the fault of the staff!

2026-04-02 via Nuitee
S
Saad couple ae
7
2026-04-02 via Nuitee
J
Jan couple au
9
Comfortable & convenient
Pros:

Modern & clean & a view of Mt Fuji

Cons:

All the stairs

2026-03-25 via Nuitee
M
Melinda extended_group us
9
Pros:

I really liked the soft towels and soft sheets.

Cons:

The traffic was loud at night with lots of sirens.

2026-03-21 via Nuitee