Arcade Hotel

Hotels
8.6 (107 reviews)
吉原2−9−26 , Fuji , jp

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Concierge service
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Noise issues from the street
Lack of blackout curtains

Categories

Cleanliness
8.04
Clean room and bathroom but some guests mentioned noise and lack of blackout curtains.
Service
9.01
Staff were friendly, helpful, and provided good recommendations.
Location
8.55
Good location but some guests had trouble with taxis finding it.
Room Quality
9
Rooms are spacious, with excellent views and comfortable amenities.
Amenities
8.53
Great modern amenities, although some rooms lacked blinds.
Value for Money
8.49
Reasonably priced for the quality of services and amenities offered.
Food and Beverage
8.54
Craft beer selection was appreciated and dining recommendations were excellent.
Overall Experience
8.61
Guests enjoyed their stay, highlighting the overall quality and experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:33

Property Description

Convenience and Comfort
Enjoy the convenience of concierge services, free WiFi, and a garden at Arcade Hotel.

Scenic Views and Relaxation
Some rooms offer balconies with stunning mountain views, while all rooms feature private bathrooms with complimentary toiletries for your relaxation.

Activities and Exploration
Immerse yourself in the beauty of Fuji with cycling and nearby attractions like Shuzen-ji Temple and Mount Daruma.

Experience the perfect blend of comfort and adventure at Arcade Hotel. Reserve your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 107 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
T
TATCHA couple th
10
Stylish, beautiful design, clean.
Pros:

I really liked the decor and design. The atmosphere was great, the scent was nice, and the room was spacious with plenty of usable space. It was very comfortable.

Cons:

I would like the toilet and shower to be separate for faster check-out. Most importantly, I need to address the noise from the road; it disturbed my sleep considerably, possibly because our room was facing the street.

2026-01-27 via Nuitee
A
Adam family_with_children au
10
Pros:

Staff are friendly and helpful, central location historical area, we stayed in large family room, top of building has view platform can view Mt Fuji great for simple visit. Would highly recommended and will stay again when returning. Pictures are accurate.. to get there we used Uber from train station about 15 min or use Go app Japan taxi service when busy.

2026-01-20 via Nuitee
C
Chi Lin couple tw
9
2026-01-16 via Nuitee
E
E family_with_children my
9
Very good base exploring mount fuji sights
Pros:

New and fresh facilities. Good base especially if one knows how to navigate by bus. The manager Oka san is very friendly and helpful.

Cons:

No in room wear/pyjamas

2026-01-16 via Nuitee
X
XIAOQIANG family_with_children jp
1
超低性价比
Pros:

位置还好

Cons:

窗户不隔音,外面是公路,整晚都非常吵,基本没法睡。房间很小,没有电视,没有热水壶,没有早餐,饮料卖很贵。性价比非常低的一家住宿,不会再来,请大家避坑。

2026-01-08 via Nuitee
C
Cho solo_traveller tw
7
Pros:

屋上で見る富士山最高でした。
スタッフも親切で、近くの美味しいご飯屋さんを教えてくださいました。

Cons:

12月に訪問いたしました。部屋に暖房があったとしてもめちゃくちゃ寒かったです。加湿器もあった方が助かります。
また、部屋がとてもおしゃれで気に入ったですが、冬のコートが掛けられるところとハンガーが全くなくて少し不便と感じました。

2026-01-08 via Nuitee
S
Samanta extended_group lt
8
2025-12-25 via Nuitee
Y
YI-JU extended_group tw
10
2025-12-18 via Nuitee
W
Werner family_with_children jp
7
2025-12-16 via Nuitee
C
ChiungWei couple tw
10
2025-12-13 via Nuitee
K
Katahira couple jp
10
2025-12-07 via Nuitee
S
Sabina
8
Pros:

Clean, friendly staff, and good location. Also, something needs to be done about the brightness in the room at night.
Please invest in blackout curtain or shade of some sort.

2025-12-04 via Nuitee
Y
Yeh Chin solo_traveller tw
7
2025-12-04 via Nuitee
S
Sean couple nz
10
Pros:

Amazingly friendly and helpful staff - gave great recommendations for dinner. Room aesthetic is a real industrial vibe but good modern room amenities and comfortable beds.

Beautiful views of Mt Fuji from the rooftop.

Cons:

Nothing of note.

2025-11-22 via Nuitee
K
Keiko family_with_children jp
9
2025-11-21 via Nuitee
P
Paul extended_group au
10
Exceeded any expectations
Pros:

Amazing hotel, loved the design, had the twin suite that had its own large balcony off the over sized room looking over Mt Fuji, large comfy beds, couches, kitchen, great shower the water pressure was strong.
Staff are friendly, great recommendations for a local restaurant t that was equally amazing. They offer reasonably priced local craft beer. One of the best hotel I have ever stayed at internationally.

Cons:

Zip

2025-11-14 via Nuitee
J
Jan solo_traveller de
9
2025-11-14 via Nuitee
C
Cynthia family_with_children us
8
Pros:

The view of Mount Fuji was outstanding. The beds and shower were great. The staff was velvery friendly and helpful. They even carried our bags to the room.

Cons:

Taxis could not find the location. The street was very noisy.

2025-11-12 via Nuitee
P
Patrick family_with_children de
8
2025-11-05 via Nuitee
S
Shun Ho extended_group hk
8
Cons:

No lift for luggage

2025-11-04 via Nuitee