Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Delicious breakfast
Cons:
Expensive food and drink
Outdated cleanliness in some areas

Categories

Cleanliness
8.28
Mixed reviews, mentions of cleanliness but some concerns about things being outdated.
Service
9.25
Extremely kind and helpful staff were frequently mentioned.
Location
9.29
Multiple reviews highlighted the excellent location and views.
Room Quality
8.74
Rooms are noted for being quiet and providing great views.
Amenities
8.27
Some amenities received mixed reviews, but positives noted overall appeal.
Value for Money
8.53
Food and drink prices were noted to be on the higher side.
Food and Beverage
8.78
Breakfast was praised, though some food options were deemed overpriced.
Overall Experience
9.25
Overall experience mostly positive, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:47

Property Description

Distinctive Entrance and Locally Inspired Rooms
The unique entrance at Zel Mallorca sets the tone for a cozy and charming stay. Each room, designed in a locally inspired style, offers stunning sea views, providing a true Mediterranean experience.

Wellness and Fitness Facilities
Embrace a healthy lifestyle at our hotel with fully equipped gyms, spa facilities, and a diverse activities program including yoga retreats and fitness classes. Rejuvenate your body and mind while enjoying the beautiful surroundings of Palmanova beach.

Sports and Leisure Activities
Dive into a variety of sports activities such as tennis, golf, and scuba diving, all conveniently available at Zel Mallorca. Whether you seek adventure or relaxation, our hotel offers the perfect balance for a memorable Mediterranean getaway.

Book now to experience the perfect blend of relaxation and activity at Zel Mallorca, your Mediterranean home.

Important information:

All cots are subject to availability.

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

The establishment accepts dogs up to 10Kg. Additional charges apply.

Pet fee is 50 EUR per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 856 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.53
Food and Beverage: 8.78
Overall Experience: 9.25
S
Sara • solo_traveller • ch
10
2026-05-16 • via Nuitee
A
Ann • family_with_children • gb
10
This is our happy place, see you next year
Pros:

Everything

Cons:

Nothing

2026-05-15 • via Nuitee
W
Wejdan • couple • sa
6
Pros:

النظافه وحجم الغرفه ممتاز وفطورهم والاكسس على البحر دايركت

Cons:

موقعه مو مره كويس اللي حوله كله محلات شعبيه

2026-05-14 • via Nuitee
J
Jennifer • couple • de
8
Sehr schönes Hotel, aber Preis/Leistung stimmt nicht
Pros:

Das Hotel ist sehr modern und hübsch eingerichtet – das hat uns besonders gut gefallen. Das Frühstück ist herausragend, alles frisch und eine große Auswahl. Die Lage direkt an der Promenade ist vermutlich die beste in ganz Palmanova.

Cons:

Für den Preis, hätte ich mir persönlich einen besseren Service gewünscht. Der Check-in war unpersönlich und wir musste bis Punkt 15 Uhr warten, bis das Zimmer bereit war (obwohl das Hotel nicht ausgebucht war?). Slipper und ein Bademantel auf dem Zimmer haben m.E. In dieser Preiskategorie gefehlt. Unser Zimmer wurde auch nicht gereinigt – als Entschädigung wurde uns ein freier Cocktail angeboten. Das war jedenfalls zuvorkommend und nett.

Wer Ruhe sucht, ist in diesem Hotel allerdings fehl am Platz. Es spielt ganztags laute Musik und das Hotel ist in einer Partyumgebung gelegen. Das war uns bewusst und hat uns daher nicht gestört.

2026-05-14 • via Nuitee
G
Gil • solo_traveller • lu
9
2026-05-13 • via Nuitee
L
lottewilli • couple • de
8
gesamt ein aussergewöhnliches hotel für jüngere gäste.
Pros:

das frühstück war für diese preisklasse nur mittelmässig. es wurde zwar alles angeboten, aber z.b. die eierspeisen wurden
nicht frisch angeboten, das benedict ei war geschmacksbedürftig, das angebot des brotes mittelmässig. alles wie in einem guten 4 sterne hotel, aber hier muss ich auch den geforderten zimmerpreis berücksichtigen. dieser liegt im 5 sterne bereich, deshalb war das angebotene frühstück nur mittelmässig. ansonsten alle ok.

Cons:

frühstück nur mittelmass, für den zimmerpreis eines 5 sternehotels nicht entsprechend. eierspreisen z.b. schon produziert und dadurch entweder kalt oder rührei aus der fabrik

2026-05-13 • via Nuitee
J
Janis • family_with_children • us
10
Pros:

great experience overall, staff was amazing.

Cons:

Nothing

2026-05-12 • via Nuitee
E
Emma • couple • gb
4
Awful did not enjoy our night at all
Pros:

The location and decor were amazing

Cons:

It was cold, you are greeted at the door by 2 guys that have no idea what there doing and direct you to online checkin. This then took ages as the WiFi was so slow.
All the time talking Spanish to each other making us feel we had done something wrong, it felt really pressured and when we left they stopped us at the door demanding we wait until they checked with housekeeping that nothing had been used, we only stayed 1 night so assured him we hadn’t touched anything, we felt like criminals.
There were no extras in the room not even biscuits for the money absolutely not worth it, so much better when it was Sol beach

2026-05-11 • via Nuitee
M
Mathilde • solo_traveller • fr
9
Pros:

Établissement est vraiment très propre, le service, la nourriture, rien à dire.

Cons:

En soi, c’est pas grand-chose, mais je trouve que la nourriture à la piscine est un peu cher , en tant que française je ne suis pas habitué à payer du pain dix euros pour accompagner ma salade 😅.

2026-05-11 • via Nuitee
K
Kitty Fantastico • solo_traveller • de
10
Pros:

Unglaublich zuvorkommend und ganz tolles Frühstück.

2026-05-10 • via Nuitee
V
Vincenzo • family_with_children • ch
9
2026-05-10 • via Nuitee
A
Anita • couple • ch
7
2026-05-09 • via Nuitee
Z
Zhuohan • extended_group • se
10
2026-05-08 • via Nuitee
R
Ryan • couple • gb
9
Great relaxing daytimes. Fancy hotel.
Pros:

Very clean and fresh place. Great location and staff made the difference - all lovely. They care about the guests.

Cons:

This is going to sound a bit silly, but a bit too booshy. Fancy.

Simple things like music in pool / bar with no lyrice. You can tap tour feet but cant get involved more.

Type of place you start the night and move on to another place with s little more atmosphere in evenings.

Daytime was great though. Relaxing and great location.

2026-05-07 • via Nuitee
B
Blinston • solo_traveller • gb
10
Pros:

We loved our stay at Zel Hotel, it's so beautiful. The staff were so pleasant and helpful, we can't wait to return.

Cons:

Nothing

2026-05-07 • via Nuitee
F
Filip • couple • ch
10
2026-05-06 • via Nuitee
H
HanSmol • family_with_children • pl
9
Pros:

genialne śniadania :)

2026-05-06 • via Nuitee
Y
yu • family_with_children • es
8
还行
Cons:

自动办理入住让我觉得更麻烦了，耽误的时间比较久，没有提供免费停车，还好外面街道也能停，整体感觉还行

2026-05-06 • via Nuitee
K
Kelly-Louise • couple • gb
10
2026-05-04 • via Nuitee
N
Nicole • couple • de
10
Wir hatten mal wieder einen wundervollen Aufenthalt im ZEL und freuen uns auf nächstes Jahr.
2026-05-03 • via Nuitee