Zhangjiajie SANHE Hotel-Tea Culture Experience, Tea Tour, Free pick up service more than 2 nights,Free Shuttle Service to East Gate of Forest Park, Free We

Hotels
9.5 (545 reviews)
No. 1S101-105,Building 10, Fuhua Jiangshan Yin Residential Area, Yingbin Road Community, Junyingdi Street, Suoxiyu Town, Wulingyuan District, Zhangjia , Zhangjiajie , cn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Excellent room quality
Cons:
Noisy guests
Limited breakfast options

Categories

Cleanliness
8.45
The elevator is outdated and looked dirty. Common areas appear old and tired.
Service
9.99
Staff were exceptionally helpful, going above and beyond to assist guests.
Location
9.96
Ideal location just steps from Zhangjiajie National Park.
Room Quality
9.91
The rooms are spacious, clean, and very comfortable.
Amenities
9.44
Hotel offers essential amenities like breakfast and laundry services.
Value for Money
9.9
Good value given the location and staff service.
Food and Beverage
8.45
Western breakfast options are very limited in quality and variety.
Overall Experience
9.92
Great experience overall, with helpful service and excellent rooms despite some noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:48

Property Description

Luxurious Amenities
Zhangjiajie Utopia Hotel boasts a seasonal outdoor swimming pool, garden, and a terrace for guests to relax and unwind.

Convenient Location
Ideally situated just a short distance from Zhangjiajie National Forest Park, Zixia Taoist Temple, and Baofeng Lake, guests can easily explore the top attractions in the area.

Pet-Friendly and Free WiFi
Guests can bring their furry friends along to this pet-friendly hotel and enjoy complimentary access to high-speed WiFi throughout their stay.

To experience the ultimate blend of luxury and convenience, book your stay at Zhangjiajie Utopia Hotel now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 545 reviews
Cleanliness: 8.45
Service: 9.99
Location: 9.96
Room Quality: 9.91
Amenities: 9.44
Value for Money: 9.9
Food and Beverage: 8.45
Overall Experience: 9.92
P
Pedro extended_group pt
10
Espetacular!
Pros:

Excelente pequeno almoço, excelente localização!
Staff muito dedicado e sempre disponível para ajudar. a dona do hotel é uma simpatia!

Cons:

Gostei de tudo!

2026-08-22 via Nuitee
I
Ilaria family_with_children it
10
Lo consiglio sicuramente, per le disponibilità e gentilezza dello staff, le camere ampie e spaziosa e gli ottimi servizi
Pros:

Struttura nuova e molto bella

2026-08-22 via Nuitee
F
FABIANA family_with_children it
10
Pros:

Soggiorno eccezionale. La struttura era molto bella e dotata di ogni comfort, le stanze molto ampie e il personale gentilissimo. Consiglio assolutamente.

2026-08-22 via Nuitee
G
Gwendolynn family_with_children nl
9
Mooie kamers, great staff, iets te ver van het centrumpje.
Pros:

Ruime kamers met geweldige bedden. Ontbijt was uitgebreid en prima met ter plekke klaargemaakte noodles en veel keus. Personeel is behulpzaam en de gratis shuttle handig en snel.

Cons:

Het zwembad was een eindje lopen en kort open (van 12-20). Je moest met een taxi naar eetgelegenheden.

2026-08-21 via Nuitee
A
Alice solo_traveller it
10
Nuovo, pratico e comodo
Pros:

posizionato a soli 10 minuti dal parco, l hotel è stato appena rifatto. le camere sono nuove e spaziose.
l hotel offre anche servizio navetta per il parco e una simpatica degustazione di the

Cons:

nulla

2026-08-21 via Nuitee
M
Molongui solo_traveller es
10
2026-08-21 via Nuitee
C
Camilla couple it
9
Pros:

Staff davvero disponibile, il ragazzo in reception ci ha aiutati molto (nella scelta dei ristoranti e della configurazione di Didi). Struttura recente e stanze silenziose. Comodo il pick up in aeroporto. Per la piscina: portare la cuffia

Cons:

Colazione con poca scelta europea ma nel complesso buona

2026-08-21 via Nuitee
M
mercedes family_with_children es
9
Agradable y espectacular
Pros:

Las habitaciones y el personal

Cons:

Las escaleras de subida a la habitación estaban poco cuidadas

2026-08-20 via Nuitee
L
Leena extended_group ae
10
Amazing staff!!
Pros:

- staff were soooo nice and so so helpful, honestly a big big thank you too them
- arranged our transport to the airport and to the national park
- really helped us with booking our tickets to the attractions that we wanted to go to (we are really grateful for this)

Cons:

- booking said there was a sofa bed but it was just the couch (that was very hard to sleep in)

2026-08-20 via Nuitee
N
Nadine couple at
10
Pros:

Wahnsinnig schön und moderne Einrichtung! Personal sehr bemüht und gratis Transport vom Bahnhof und zum Nationalpark. Tolles Frühstück!

Cons:

Der Fitness Raum ist schlecht ausgestattet

2026-08-20 via Nuitee
J
Joonas extended_group ee
10
Amazing stay!
Pros:

The hotel was amazing. Rooms were exactly as in the pictures. All staff were super welcoming and helpful. They helped us organize everything for our sightseeing — from buying all the tickets and arranging private guides to organizing private transfers. Everything was taken care of for us, which made our trip so easy and stress-free. The owners also made an amazing traditional tea ceremony for us and treated us with next-level hospitality. We truly felt like guests, not just customers, and it made our stay truly unforgettable.

2026-08-20 via Nuitee
G
Giulio Stefano family_with_children it
10
2026-08-19 via Nuitee
C
Claude family_with_children fr
10
Pros:

Très bonne Hotel, avec un super accueil
Merci à Shu Yuan
Charmante personne très bonne anglais

2026-08-19 via Nuitee
D
David solo_traveller es
8
2026-08-19 via Nuitee
J
Juan extended_group es
5
Pros:

Bastante moderno y nuevo

Cons:

No tienen la piscina en la instalación, no tenían la habitación preparada, incluso al darnos la llave… estaba sin limpiar de los anteriores huéspedes… nos querían cobrar desayunos extras cuando entraban en el precio.

2026-08-19 via Nuitee
K
Khurram couple gb
10
2026-08-18 via Nuitee
A
antonio family_with_children it
7
Camere molto ampie e moderne in zona comoda per raggiungere East Gate del Parco Nazionale
Pros:

Camere ampie e nuove, bella anche la piscina. Personale molto disponibile

Cons:

Offerta della colazione migliorabile

2026-08-18 via Nuitee
K
Kirill extended_group ru
10
Perfect place to explore National Park
Pros:

New, modern, extra-clean hotel. Softest bed linen. Very helpful staff. Interesting tea experience (owner has tea plantation too). Quiet location with free private transfer to park gate. Free laundromat at the roof. Free transfer from the train station/airport.

Cons:

Location a bit far from the main part of the village, you have to take taxi to find place for dinner (but taxi is cheap and fast).

2026-08-18 via Nuitee
J
Jessei solo_traveller ca
10
Pros:

The staff were amazing and so helpful, the breakfast was so delicious as well as the restaurant for dinner, and the pool was great after a long day. Beds and pillows were so comfortable!!!! Location is nice, too. Close to the East gate and Grand Canyon. 100% would return.

2026-08-18 via Nuitee
T
Toni family_with_children es
9
Perfecte
Pros:

Servei i localització

Cons:

Esmorzar

2026-08-18 via Nuitee