Hotel Azteca

Hotels
6 (30 reviews)
Francisco I. Madero 471 , Puerto Vallarta , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
First aid kit available
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Very good location
Practical accommodations
Cons:
No air conditioning
Poor service from booking platform
Noisy environment

Categories

Cleanliness
5
Dissatisfaction with service and conditions noted.
Service
7
Some issues were encountered, but generally acceptable.
Location
8
Location was reported as very good.
Room Quality
5
No air conditioning and noise issues reported.
Amenities
5
Lack of air conditioning and screens noted.
Value for Money
6
Paid extra for service not expected.
Food and Beverage
6
No feedback provided.
Overall Experience
6
Overall dissatisfaction based on service and condition of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:35

Property Description

Beautiful Beaches Nearby
Enjoy easy access to Los Muertos Beach and Amapas Beach, perfect for a relaxing seaside getaway.

Convenient Amenities
Benefit from a terrace to unwind, a 24-hour front desk, and complimentary WiFi for a hassle-free stay.

Comfortable Accommodations
Relax in rooms with private bathrooms, free toiletries, and some with kitchenettes for added convenience.

Book your stay now at Hotel Azteca and make Puerto Vallarta your next vacation destination.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

6
Based on 30 reviews
Cleanliness: 5
Service: 7
Location: 8
Room Quality: 5
Amenities: 5
Value for Money: 6
Food and Beverage: 6
Overall Experience: 6
G
Gabriel couple mx
10
2025-12-21 via Nuitee
K
Kari solo_traveller us
3
Pros:

Staff are friendly

Cons:

No internet in the back rooms, no natural light in the rooms, very old bad beds,

2025-12-20 via Nuitee
H
Hock couple hk
8
2025-12-08 via Nuitee
J
José alfonso couple mx
9
Lo recomiendo
Pros:

Estaba limpio, tenía lo necesario dentro de la habitación, excelente ubicación.

2025-12-08 via Nuitee
couple ca
7
2025-11-18 via Nuitee
N
nicole couple us
2
2025-11-16 via Nuitee
G
Gomez solo_traveller us
3
Horrible, noisey, no air conditioning at 100+ degrees.
Cons:

I was very dissatisfied with the overall service. The main dissatisfaction was with booking.com about the way things are promoted with items that aren't correct. I moved to another hotel after 2 nights, which I paid again for service I wasn't expecting to pay....thanks to booking.com!

2025-08-31 via Nuitee
C
Cristina family_with_children mx
6
Cons:

No hay aire acondicionado ni mosquiteras para dejar ventanas abiertas

2025-07-31 via Nuitee
D
Daniel Francisco solo_traveller mx
8
Pros:

Práctico, muy buena ubicación

2025-07-14 via Nuitee
S
Simon review category business travellers ca
6
I spent more time sleeping at other hotels (just a coincidence)
Pros:

Conveniently located, cheaper compared to other hotels nearby, great rooftop terasse

Cons:

Hotel and rooms need some love, not a fan of the "leave your key every time you leave"

2025-04-07 via Nuitee
R
Rosa young couple us
7
I like the location the staff and I felt very safe. To come at any time at night.
Pros:

Location was great, the room was clean every day, staff very nice, close to many restaurants, and only 60 pesos to go to the beach on a taxi or I could take the bus for 10 pesos, but if someone younger than me could walk to the beach. and price was good..

Cons:

Just a different room because it was so close to the laundry room and the washing machines and dryers will go on very early and sometimes late at night, so was a little noisy. And also I believe if in summer, it would be nice if the room would have Air conditioner. But the time that I went, it was fine.

2025-03-24 via Nuitee
J
Juan young couple us
9
Superb
2025-03-12 via Nuitee
J
Jean solo traveller ca
7
Good
2025-03-08 via Nuitee
Y
Yvon review category business travellers us
10
Exceptional
2025-02-27 via Nuitee
K
Kim young couple us
3
it worked- sort of...
Pros:

it was only $49

Cons:

the bed was lumpy and we were only allowed one towel for 2 people- and I had to ask for that.
The smoke detector battery outside was running low and so "chirped" all night long...

2025-02-26 via Nuitee
C
Carol solo traveller us
10
Exceptional
2025-02-25 via Nuitee
C
Carol solo traveller us
10
Exceptional
2025-02-18 via Nuitee
J
Jamie solo traveller ca
6
Pleasant
Pros:

Location great. No breakfast available

Cons:

A smile or two from the deck staff would be lovely

2025-02-12 via Nuitee
J
Jessica family with young children ca
1
Bad
Pros:

Honestly... Nothing.

Cons:

Gross dirty bathroom with outdated everything.
Windows don't actually close so you hear EVERY single persons conversations inside their rooms and their TVs on. Might as well have curtains instead of walls. Horribly uncomfortable beds with thin blankets. There were springs digging into my ribs the whole night (I'm 100 pounds and not heavy at all) same with my 10 year old daughter who said the bed hurt to sleep in which she has never said before.
No facecloths or hand towels at ALL. And you have to pay a deposti at the front desk for a towel.
Thank goodness it was only one night. The pictures are nothing like in person.

2025-02-08 via Nuitee
E
Estrada group mx
2
Really bad
Cons:

Everything, I needed the internet for remote work, but that didn’t work AT ALL. I had to pay establishments to be able to work. The water was never hot to shower, the place smelled really bad.

2025-02-05 via Nuitee