Satama Hotel

Hotels
7.9 (424 reviews)
250, Rue 29B Prolongée, Carrenage , Cap-Haïtien , ht

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Good food
Cons:
Location accessibility
Food pricing

Categories

Cleanliness
7.61
Cleanliness was good, but there were some issues regarding the toilet not being followed up on.
Service
8.58
The staff is frequently mentioned positively and considered amazing.
Location
7.12
Location was noted as needing improvement, particularly the road access.
Room Quality
8.07
The rooms are comfortable, but one review mentioned outdated settings.
Amenities
8.1
The amenities such as the food and pool were praised notably.
Value for Money
7.56
The food was noted as too expensive, affecting value perception.
Food and Beverage
8.11
Food was praised, especially breakfast; however, pricing was a concern.
Overall Experience
8.08
Overall experience was positive despite some significant issues, like reservation problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:28

Property Description

Outdoor Swimming Pool and Relaxing Garden

Enjoy a refreshing dip in the outdoor swimming pool or unwind in the serene garden at Satama Hotel. The perfect way to rejuvenate during your stay.

Delicious Dining Options

Indulge in a culinary journey with American and Caribbean dishes at the on-site restaurant. Savor every bite while dining in a cozy and inviting atmosphere.

Comfortable Rooms with Modern Amenities

Experience ultimate comfort in well-equipped rooms featuring air conditioning, flat-screen TV, and a private bathroom. Relax and recharge in style at Satama Hotel.

Book your stay now at Satama Hotel in Cap-Haïtien for a memorable and relaxing getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 13 years old stay for US$20 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 424 reviews
Cleanliness: 7.61
Service: 8.58
Location: 7.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 8.08
J
Jn Francois • solo_traveller • us
7
2026-03-27 • via Nuitee
G
Gidette • couple • us
8
Overall, my stay was really nice and food was amaszing.
Pros:

The WIFI was included and breakfast was included as well.

Cons:

The wait for check-in was quite long and the hotel gift shop was closed all weekend.

2026-03-27 • via Nuitee
H
Haitian • solo_traveller • ca
10
Respect Hotel Satama 🙏🏾
Pros:

Everything was perfect.💯

Cons:

The food , the view from my room.the staff was professional and respectful 💯

2026-03-26 • via Nuitee
L
Laury • family_with_children • us
10
2026-03-26 • via Nuitee
V
Vanessa • solo_traveller • us
10
2026-03-24 • via Nuitee
E
Edson • solo_traveller • us
8
Pros:

I had a wonderful time at Satama: the food is good, and the staff are pleasant and very friendly. The only downside is the journey to get there; you really need to have a sturdy car (as a taxi is more expensive). Aside from that, everything is perfect.

Cons:

I really like the view it’s very nice !

2026-03-19 • via Nuitee
R
rachelle • couple • ht
7
Pros:

good vibe. i didnt stay long i spent in total 5 hours

Cons:

the bed was hard and you have to plan a breakfast for the clients leaving the hotel early, like a cofee before 6h00 am.we left at 5h45 there was nothing, tea, coffee nothing

2026-03-19 • via Nuitee
K
Kerline • family_with_children • fr
9
Pros:

J'ai passé un bon moment à l'hôtel satama, une vue incroyable sur toute la ville et la mer.letablissement et l'accueil sont au rendez-vous,je recommande cet établissement à ceux qui aiment la montagne,la Mer et le paysage.A satama hôtel, c'est un ensemble ! Malheureusement mon séjour était trop court

Cons:

L'unique chose que je n'ai pas appréciée c'est le manque de ponctualité de la navette à l'aéroport

2026-03-17 • via Nuitee
K
Kerline • family_with_children • fr
10
2026-03-17 • via Nuitee
P
Patrick • couple • um
10
Wonderful 😘
Pros:

Very good experience 👍

Cons:

Everything was amazing

2026-03-14 • via Nuitee
K
Kathryn • extended_group • ca
10
2026-03-05 • via Nuitee
P
Pascale • solo_traveller • us
10
2026-03-03 • via Nuitee
P
Pascale • couple • us
10
2026-03-03 • via Nuitee
J
Julien • family_with_children • ca
9
Coût du transporter
Pros:

Tout était super. La nourriture l'accueil la chambre.

Cons:

Le transport avec un coût par personne comparé à certains autres établissements où la navette est gratuite.

2026-03-02 • via Nuitee
W
widelande • solo_traveller • us
10
2026-02-28 • via Nuitee
F
Fabi • extended_group • us
9
2026-02-27 • via Nuitee
A
Arald • solo_traveller • us
1
2026-02-27 • via Nuitee
J
Jean Baptiste • family_with_children • us
9
Pros:

I liked everything

2026-02-24 • via Nuitee
W
Wilmino Sainbert • family_with_children • us
10
2026-02-23 • via Nuitee
W
Wolfe • family_with_children • tc
10
2026-02-23 • via Nuitee