Morgan House

Hotels
8.1 (48 reviews)
Jalan Pariwisata , Kuta Lombok , id

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Safety deposit box
Shared kitchen
Cashless payment available
CCTV outside property
Key card access
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Noisy environment

Categories

Cleanliness
5.85
Several reviews mentioned dirty rooms and poor hygiene, indicating a significant issue.
Service
9.85
Staff were described as lovely and helpful, especially in addressing issues.
Location
9.85
The property is in a very central location with easy access to bars and restaurants.
Room Quality
6.85
Mixed experiences with room comfort and cleanliness; many reported poor conditions.
Amenities
7.35
Amenities like the pool were not well maintained, affecting the overall experience.
Value for Money
8.35
The property offers fair value, although issues with cleanliness affect this rating.
Food and Beverage
8.85
Breakfast was well-received, indicating a positive experience with food.
Overall Experience
7.85
Despite some positive aspects, significant cleanliness issues detracted from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 11:46

Property Description

Prime Location in Kuta Lombok
Discover the beauty of Kuta Beach just steps away from Morgan House. The ideal destination for your next getaway.

Comfortable Accommodation
Featuring a fully equipped kitchen, spacious bedroom, and a cozy terrace overlooking the pool. Enjoy the convenience of air conditioning and complimentary WiFi.

Delicious American Breakfast
Start your day right with a delicious American breakfast served daily. Perfect for fueling up before exploring all that Kuta Lombok has to offer.

To experience ultimate relaxation and convenience, book your stay at Morgan House today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

8.1
Based on 48 reviews
Cleanliness: 5.85
Service: 9.85
Location: 9.85
Room Quality: 6.85
Amenities: 7.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 7.85
S
Sara couple se
6
Pros:

Personalen som gjorde frukosten

Cons:

Smutsigt och högljutt

2025-12-13 via Nuitee
E
Elodie couple fr
10
2025-12-06 via Nuitee
N
Natali solo_traveller ua
10
Pros:

Отличное место хочется сюда вернутся еще раз !
Отель соответствует описанию
Рекомендую )

2025-11-18 via Nuitee
couple je
3
Disappointing
Pros:

The property is in a very central location, just a short walk from the main strip with bars, restaurants, shops and market stalls. There is also plenty of parking directly outside, which is very convenient. Breakfast being included was another nice touch.

The room was spacious, and the bed was comfortable.

Cons:

Unfortunately, the room itself was far below the standard we expected, especially for the price. When we arrived, we noticed the bedding was dirty, and later discovered rat droppings on the bed and headboard, and scattered around the room. Even worse, we soon realised we were sharing the room with multiple rats - over the course of our stay, we saw at least five inside our room.

We informed staff on our second day, and although traps were put down, they didn’t solve the issue. We do believe at that moment we should’ve been offered a different room or a full refund. The following day, a very brave staff member entered our room and caught four of the rats by hand, but that same night we still heard more in the room.

We ultimately decided to move hotels, and we were refunded for our final night. The man who checked us out was very apologetic, which we genuinely appreciated. However, despite the helpful staff, the situation itself was completely unacceptable and a health hazard, snd upon reading older reviews, it’s clear that this isn’t a new issue. Sadly wouldn’t stay here again.

2025-11-17 via Nuitee
M
megan solo_traveller gb
10
Lovely stay
Pros:

Staff were lovely and make you breakfast to order everyday. Easy location and can walk everywhere in town.

Cons:

It’s a little bit noisy at night from the bars,

2025-11-16 via Nuitee
A
Aitziber extended_group es
8
Calidad precio muy bien lo unico se escucha mucho ruido
Pros:

La ubicacion del alojamiento es perfecta esta en la calle principal de Kuta.

Cons:

Se escuchaba todo desde la habiatación del hotel la musica de los de los restaurantes de al lado

2025-11-14 via Nuitee
P
Philip couple nz
2
Pros:

Nice bed and good bathroom

Cons:

No staff to greet us had to work things out for ourselves with key from next door. Not even a card with wifi code or any infomation.
Pool dirty and unkept, full of insects floating.
Towels provided still drying on chairs.
Tv not working
Safe locked so we couldn't use it and loose on the shelf so ??
Kitchen was filthy with the sink full of dirty plates. Very noisy room, definatly don't stay here unless your after a crash pad after a late night out, you'll need a few cocktails to help you sleep.

2025-10-29 via Nuitee
S
Soukaïna couple fr
7
Cons:

Trop de bruit, boite de niit a coté de l’établissement

2025-10-15 via Nuitee
B
Belen extended_group es
3
Pros:

El staff

Cons:

Quizá tuvimos mala suerte con nuestra habitación pero estaba bastante sucia, las sábanas sucias y rotas y ademas había un hormiguero en el baño. Lo comunicamos al staff y fueron super amables, nos intentaron solucionar el problema de las hormigas y finalmente como no tenían más habitaciones nos ayudaron con la cancelación gratuita de la reserva.

2025-10-09 via Nuitee
M
Magali extended_group fr
9
Super séjour, emplacement parfait, logement très spacieux
Pros:

Ma gentille du personnel, la literie était incroyable !

Cons:

La piscine n’est pas super propre, mais il y a la plage juste à côté 😁

2025-10-03 via Nuitee
J
Jellab extended_group fr
10
2025-10-02 via Nuitee
M
Manuela solo_traveller de
3
The pictures make you think it’s a nice fancy place, but the pool is so dirty that you can‘t even use it.
Pros:

The pancake was good

Cons:

The dirtiest place I’ve been to in Indonesia, staff is unfortunately not very reliable. The rooms, the floor, the kitchen and the pool are disgusting

2025-09-13 via Nuitee
R
Rodrigo couple br
6
Pros:

Funcionários muito atenciosos, excelente café da manhã e otimo custo benefício.

Cons:

Praia mais próxima muito suja. Instalações do hotel com pouca manutenção, piscina com azulejos soltos, tivemos goteira no quarto com água caindo direto na cama.

2025-09-11 via Nuitee
B
Barbara solo_traveller au
8
Great location but a bit noisy if you want to relax.
Pros:

Very good location. Just 5 minutes walking from supermarket, market and restaurant. 10 minutes from Kuta beach. Breakfast simple and good.

Cons:

Because it has a great location it was very noisy. Don’t recommend if you are looking for a place for relaxing, otherwise, is really good.

2025-09-08 via Nuitee
C
Castillo couple es
8
Pros:

La ubicación ya que está justo en la calle de más ambiente de Kuta. La cama es grande y cómoda. Había caja fuerte, albornoz, bolsas para la playa. Nos dejaron salir una hora después del check out.
Buena climatización.

Cons:

No nos limpiaron la habitación ninguno de los 3 días que estuvimos allí. El wifi no funcionaba bien durante el día. El desayuno es básico. La piscina estaba sucia por una obra que hay al lado, no nos pudimos bañar.

2025-08-25 via Nuitee
L
Luca solo_traveller it
8
2025-08-23 via Nuitee
L
Lorenzo extended_group it
7
2025-08-21 via Nuitee
L
Lucas extended_group es
9
Pros:

Ubicación, limpio y bonitas las instalaciones

Cons:

El único punto negativo es el ruido por estar en el centro, a mí personalmente no me molesta, pero entiendo que si pueda molestar

2025-08-18 via Nuitee
T
Tania family_with_children es
5
Viagem a Kuta
Pros:

A habitação estava correta. Limpa e a cama grande. Os funcionarios foram muito amaveis. Quando indicamos que nao podiamos dormir com o ruido depois da primeria noite, indicaram-nos que podiamos cancelar sem custo.

Cons:

Impossivel dormir com a musica dos bares/restaurantes proximos. O hotel esta no meio das ruas principais de Kuta com muito movimento e demasiado ruido. A insonorização no quarto nao existe.

2025-08-18 via Nuitee
family_with_children nl
7
2025-08-15 via Nuitee