Hotel Izvora - Garden Retreat

Hotels
8.2 (742 reviews)
3 Opalchenska Str. , Arbanasi , bg

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Room cleanliness issues
Improvement needed in room allocation

Categories

Cleanliness
7.01
There were some concerns regarding the cleanliness of the rooms, indicating it needs improvement.
Service
8.98
Most reviews highlighted the friendly and accommodating staff.
Location
8.52
The location is central and appreciated by guests.
Room Quality
7.47
There were mentions of small rooms and issues with room allocation.
Amenities
8
Free parking and good facilities for disabled guests were noted.
Value for Money
8.96
Reviews show that guests found good value relative to the pricing.
Food and Beverage
8.51
The breakfast quality was praised, along with the dining experience.
Overall Experience
8.18
Guests generally enjoyed their stay, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:30

Property Description

Charming Traditional Hotel in Historic Arbanasi

Luxurious Amenities: Hotel Izvora boasts air-conditioned rooms with cable TV, minibars, and free Wi-Fi. Enjoy the outdoor pool, relax zone with massages, and beauty treatments.

Family-Friendly Features: Kids will love the playground and mini zoo. Adults can unwind in the two winter gardens with fireplaces, perfect for cozy evenings.

Award-Winning Dining: Indulge in authentic Bulgarian cuisine at the renowned folk restaurant Izvora. Immerse yourself in the local flavors and traditions.

Experience the charm of Arbanasi at Hotel Izvora. Book now for an unforgettable stay!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Swimming pool: Closed from Mon, Sep 29, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for BGN 18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 742 reviews
Cleanliness: 7.01
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.18
V
Vladislav • family_with_children • bg
8
Pros:

Локацията е точно на центъра.
Суит-а е достатъчно просторен с много голямо и удобно легло.
Механата беше супер.

Cons:

Всичко скърцаше.
Чистотата е приемлива, имаше тук там някоя паяжина, банята е леко износена.
Не можеше да си платя с карта, единственият банкомат в селото е мобилен и не работеше. Добре, че момичето в механата имаше кеш и ми услужи, защото иначе трябваше да ходя до града.

2026-03-04 • via Nuitee
C
CONSTANTIN • couple • ro
8
Pros:

Great location. Lot of snow. Amazing place

Cons:

Poor breakfast

2026-02-23 • via Nuitee
M
Mitescu • extended_group • ro
7
Vechi
Pros:

Personal ok

Cons:

Mobilă veche

2026-02-09 • via Nuitee
C
Camelia • couple • ro
9
Cons:

Personalul din restaurant

2026-01-19 • via Nuitee
Янкова • couple • bg
10
2026-01-19 • via Nuitee
Йордан • family_with_children • bg
9
2026-01-19 • via Nuitee
Камелия • family_with_children • bg
7
Pros:

Всичко беше страхотно, мястото, чистотата. Закуската и храната бяха страхотни.

Cons:

Не ми хареса обслужването на по-голяма част от персонала, повечето бяха неотзивчиви, постоянно се стряскаха, имаше само едно момиче от ресторанта със страхотно отношение и едно момче от рецепция, които бяха лъчезарни и отзивчиви. Всички други от персонала се караха и се зъбеха, при задаване на въпрос, дори си даваха вид, че нямат желание да обслужват клиенти (не беше само към нас, а към повечето хора, които питаха за свободни маси. Да не говорим за рецепционистката на Извора 2, пълен ужас, крещеше и се караше на всеки.

2026-01-19 • via Nuitee
A
AndreeaBB • family_with_children • ro
10
2026-01-01 • via Nuitee
J
Jechev • couple • bg
6
2025-12-30 • via Nuitee
I
IOANNIS • family_with_children • gr
6
2025-12-29 • via Nuitee
Деница • family_with_children • bg
6
2025-12-28 • via Nuitee
Анета • couple • bg
3
нямахме престой в това място
Cons:

Стаята която ни предложиха беше малка, тъмна и захлюпена ( нисък таван). Хотелът изглеждаше празен, но само тази стая ни предложиха като затоплена. Не останахме...преместихме се в на друго място в близост.

2025-12-10 • via Nuitee
Златимира • extended_group • bg
10
2025-12-08 • via Nuitee
N
Nicola • family_with_children • ro
10
Un hotel rustic cu arhitectura veche bulgareasca, foarte curat si primitor cu preturi decente
Pros:

Am luat o camera suita pentru 3 persoane ( un pat dublu si o canapea extensibila) . Parcarea gratuita in interiorul complexului. Catelusii au stat gratuit. Cald in camera si apa curenta fierbinte. (sfarsit de noiembrie). Mic dejun continental bun.Am platit la cazare ( nu s a cerut avans) . Hotel cu facilitati pentru persoane cu dizabilitati.

2025-11-29 • via Nuitee
B
Brunet • couple • fr
8
Pros:

La piscine le petit déjeuner et l emplacement

2025-11-08 • via Nuitee
L
Liliana G • extended_group • ro
8
Una peste alta, o cazare ok.
Pros:

Locatia este centrala - oricum Arbanasi e o localitate mica. Localitatea e frumoasa, iar raportul calitate - pret pentru locatie este foarte bun.

Cons:

Am facut rezervare cu rugamintea unei camere matrimoniale - de fapt au fost 2 paturi twin alipite. Totusi receptionerul a fost foarte dragut si mi-a oferit varianta cu upgrade free - am apreciat asta, chiar daca nu am profitat de oferta (doream sa fim in aceeasi cladire cu prietenii nostri). Ramane neplacut faptul ca nu a exisitat atentie la detaliul cerut la rezervare.

2025-11-06 • via Nuitee
I
Ivanov • couple • bg
10
2025-10-26 • via Nuitee
E
Elizabeth • family_with_children • bg
9
Pros:

Nice and friendly staff, good location. The room was clean and surprisingly warm, the restaurant was good.

2025-10-25 • via Nuitee
G
Galya • family_with_children • bg
10
Pros:

Прекарахме чудесна почивка! Хотелът е много уютен и чист, персоналът е любезен и усмихнат. Стаите са просторни, леглата удобни, а гледката – невероятна. Закуската беше разнообразна и вкусна. Определено бихме се върнали отново!

2025-10-25 • via Nuitee
A
Aanicai • couple • ro
8
2025-10-23 • via Nuitee