Múcara hotel

Hotels
8.5 (216 reviews)
Callejón tlapacoyan 168, Veracruz, mx. , Veracruz , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.25
Some reviews mentioned issues with cleanliness, particularly bathrooms needing attention.
Service
9.25
Many reviews praised the friendly and helpful staff.
Location
9.25
Numerous reviews emphasized the great location near main attractions.
Room Quality
7.75
Reviews noted that rooms were quite small and some were in need of maintenance.
Amenities
8.75
General sentiment was average for amenities, with some noted issues.
Value for Money
8.75
The hotel was considered a good value for its location and service.
Food and Beverage
8.25
There were mentions of nearby food options being excellent but limited dining options in the hotel.
Overall Experience
8.75
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:53

Property Description

Convenient Location in Veracruz
Discover the perfect blend of comfort and convenience at Múcara hotel, ideally situated in the heart of Veracruz's Old Town. Explore nearby attractions like Regatas Beach, Playa Villa del Mar, and the historic Castle of San Juan de Ulúa just a short distance away.

Comfortable Rooms and Amenities
Relax in our air-conditioned rooms equipped with free WiFi, private bathrooms, flat-screen TVs, and balconies in select units. Enjoy the convenience of room service, a 24-hour front desk, and luggage storage during your stay.

Delicious Dining Options
Savor local cuisine at our on-site restaurant, with special dietary requests catered to. Whether you crave vegetarian, dairy-free, or gluten-free meals, our menu has something for everyone.

Book your stay at Múcara hotel now and experience a memorable getaway in Veracruz!

Important information:

Guests must make the request to bring pets to their stay, in order to report the cost of accommodations for pets and guarantee charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.5
Based on 216 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
C
Carolina • solo_traveller • co
8
Pros:

La ubicación

2026-07-26 • via Nuitee
D
Deborah • solo_traveller • nl
7
Pros:

Location was great.
Air conditioning good.
Clean.
Soap, toilet paper, hair dryer.

Cons:

Room was very small, and dark. No windows, only to an air shaft where all the AC's are.
Shower head needs descaling.
Then again, room price was very very affordable, so with that in mind there can't be any complaints.

2026-07-24 • via Nuitee
K
KENJI • solo_traveller • jp
9
過ごしやすかった
Pros:

ロケーションがよかった。古いホテルだが清潔だった

2026-07-24 • via Nuitee
K
Kieu • solo_traveller • us
9
Pros:

Professional

Cons:

No hot drinking water.

2026-07-24 • via Nuitee
J
jose manuel • solo_traveller • mx
8
2026-07-21 • via Nuitee
J
Jimenez • family_with_children • mx
10
Excelente
Pros:

Me encanto la ubicación y la vista que tenia mi habitación, personal amable y lugar agradable

2026-07-15 • via Nuitee
R
Raul • solo_traveller • mx
10
2026-07-13 • via Nuitee
A
Andrew • solo_traveller • mx
8
2026-07-10 • via Nuitee
J
John • extended_group • mx
10
This was our second stay, and we will return when we go to Veracruz.
Pros:

The location couldn't be better for enjoying all that the Centro Historico has to offer. The hotel is basic. It has just what you need. No luxuries. The staff is always very friendly and helpful. And for a reasonable extra charge, you can bring your pet, as we did. Affordable parking is available in a garage about two blocks from the hotel.

2026-07-08 • via Nuitee
J
Julio • solo_traveller • mx
10
Hermoso hospedaje en Veracruz
Pros:

La ubicación y trato al cliente

2026-07-05 • via Nuitee
T
Trinidad • solo_traveller • mx
1
Pros:

Nada

Cons:

Pésima atención al cliente no solucionan nada solo dicen si no le gusta vaya a otro lado

2026-07-04 • via Nuitee
M
Mar Leny • couple • mx
8
Pros:

La ubicacion, que todo esta cerca, el personal es amable, la habiatacion tenia clima, la tv y el internet funcionaban bien

Cons:

Siento que el baño puede mejorar en limpieza, en la regadera habia moho, con un poco de cloro y pasandole un cepillo se puede limpiar

2026-07-04 • via Nuitee
M
Mario • solo_traveller • us
8
Located perfectly for cafe lechero.
Pros:

Great location near the zocalo. Family size rooms with bed options.

Cons:

Small elevator

2026-07-03 • via Nuitee
M
Metztli Alethia • solo_traveller • mx
10
Pros:

Muy buena ubicación, muy céntrico.

2026-06-30 • via Nuitee
A
Andres • solo_traveller • mx
9
Pros:

La atención del personal, la ubicación y las amenidades

Cons:

Todo me gustó

2026-06-30 • via Nuitee
S
SoyMora • solo_traveller • mx
10
2026-06-30 • via Nuitee
G
Gustavo J • solo_traveller • mx
10
Pros:

Agradable, limpio y buen precio

Cons:

Tamaño de habitación, pero agradables

2026-06-23 • via Nuitee
C
Carlos Héctor • solo_traveller • mx
9
Buen lugar.
Pros:

Muy buena ubicación.

Cons:

Todo bien

2026-06-17 • via Nuitee
G
Gerardo • solo_traveller • mx
10
Perdón si afecto
Pros:

La hospitalidad delas resepcionistas todas y el joven muy amables

Cons:

Los aires no enfriaba correctamente y tu e qu limpiar los filtros pero aún así no enfriaba...el baño tenía fuga pero el agua se iva por la taza.. No soy exigente solo quiero decir que le falta alguien d mantenimiento para estar mejor la instalación o lo mejor la habitación 302 que me toco era la única que fallaba

2026-06-17 • via Nuitee
E
Edgar • solo_traveller • mx
10
Excelente hotel pero por el cuarto pequeño es alto costo
Pros:

Excelente servicio

Cons:

deberian tener precios mas accesibles, ya que aunque es excelente, el cuarto era muy pequeño para el precio, quise quedarme la semana completa pero el precio es demasiado alto

2026-06-16 • via Nuitee