Double Alpha

Hotels
6.7 (11 reviews)
25 Maroons Way , Forest Hill , gb

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Facilities

Offsite parking discounted rates available
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Japanese garden
Covered parking

Review Highlights

Pros:
Nothing
Cons:
Contacted host to understand check-in procedure and was told no longer available, no apology or explanation. When rang was rude and unprofessional
The thug who lives there with a big kitchen knife who attacked my partner and pulled a knife out on us, we had to run incase we were stabbed! Be careful of the owners son as well. Who turned up and is also aggressive.

Categories

Cleanliness
1
Cleanliness was not mentioned positively by any guest.
Service
1
Service was severely criticized by guests for being rude, unprofessional, and aggressive.
Location
1
Location was not a factor in reviews, overshadowed by safety concerns.
Room Quality
1
Room quality was not addressed due to safety issues mentioned by guests.
Amenities
1
No comments on amenities due to safety and hostility concerns.
Value for Money
1
Value for money was not discussed as safety and aggression issues took precedence.
Food and Beverage
1
No feedback on food and beverage as safety and knife-related incidents were the main focus.
Overall Experience
1
Overall experience was marred by safety threats and aggressive behavior, leading to extremely negative reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 13:41

Property Description

Scenic Garden Views
Enjoy picturesque garden views from your room at Double Alpha, providing a tranquil setting for your stay.

Modern Amenities
With free WiFi, flat-screen TVs, and comfortable bedding, our rooms are equipped with everything you need for a relaxing retreat.

Convenient Location
Located just a short distance from popular attractions like Crystal Palace Park and Greenwich Park, Double Alpha offers a central base for exploring London.

To book your stay at Double Alpha and experience comfort and convenience, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 11 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Daisy • couple • gb
1
Left stranded without anywhere to stay
Pros:

Nothing

Cons:

Contacted host to understand check-in procedure and was told no longer available, no apology or explanation. When rang was rude and unprofessional

2025-07-01 • via Nuitee
N
Nazreen • young couple • gb
2
Scared of the owners friend and son who use knifes in an argument.
Cons:

The thug who lives there with a big kitchen knife who attacked my partner and pulled a knife out on us, we had to run incase we were stabbed!
Be careful of the owners son aswell. Who turnt up and is also aggressive.

2025-02-20 • via Nuitee
M
Mo • solo traveller • gb
10
Exceptional
2025-02-03 • via Nuitee
A
Alison • young couple • gb
5
Nice room but misleading details
Pros:

Great location easy to find. Very handy to use.
Good place if you want home away from home
Clean room
Spacious room
Street parking ok
Good TV.
Good storage with wardrobe hangers and chest of drawers
Warm room.
WiFi strong
Host helpful with answering questions relating to a request
It was worth the price

Cons:

The description on Booking.com needs to be updated as things were not clear such as parking on site wasn't possible but free off street parking was available instead

Didn't know how to access property but the current lodger was helpful and gave us the details needed once we rang door bell but it would've been helpful to receive a welcome email to give more details instead of us requesting this information.

Shared bathroom wasn't mentioned at all in the description.

No towels or free toiletries were in the room nor visible in the bathroom as described. Only one towel hanging on radiator so this wasn't made clear as we were a couple. None of the drawers had any other linen/towels.

In the description it also mentioned a terrace but this was unclear what this was.

2024-12-02 • via Nuitee
R
Rasheed • young couple • gb
4
Disappointing
2024-11-25 • via Nuitee
C
Chiza • review category business travellers • gb
8
Very good
2024-10-25 • via Nuitee
D
Dzirambe • review category business travellers • gb
8
Very good
Pros:

The house is comfortable and clean . The room is a double room with nice furniture, and good WIFI. The host is not only nice but professional. I managed to havea good rest after a long day. Thank youfor hosting me. Will definitely be staying over here next time I am in the area.
Cant ask for more.

Cons:

There was nothing not to like.

2024-10-15 • via Nuitee
Y
Yobo • review category business travellers • gb
10
Exceptional
Pros:

hospitality

Cons:

nothing

2024-10-11 • via Nuitee
A
Ami • with friends • gb
10
Exceptional
Pros:

What a lovely host/lady we was greeted with, couldn't of asked for much more. Lovely place to stay

2024-10-07 • via Nuitee
G
Gabriella • with friends • gb
9
I highly recommend this property to anyone who wants to visit London.
Pros:

Nice, friendly also good for family stay because you can cook. Close to the main road, easy access to public transport and supermarkets around.

Cons:

NA

2024-10-01 • via Nuitee
C
Clint • review category business travellers • gb
7
Good
2024-09-27 • via Nuitee