ARISON Hotel

Hotels
8.5 (1062 reviews)
House/Building No. 8B, Street/Road No. 278, 5, Boeng Keng Kang Ti Muoy, Boeng Keng Kang, Phnom Penh, Cambodia , Phnom Penh , kh

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Basic gym facilities

Categories

Cleanliness
7.64
There were cleanliness issues mentioned, such as dirty socks under the bed and a blocked shower drain.
Service
9.11
Staff were frequently described as friendly and helpful.
Location
9.15
Many reviews highlighted the great location close to attractions and restaurants.
Room Quality
8.1
Rooms were mostly described as spacious and comfortable, but some mentioned issues with the beds.
Amenities
7.63
Amenities like the gym were noted to be basic, while the pool received positive feedback.
Value for Money
9.09
Many felt the hotel offered good value for what they paid, with competitive prices.
Food and Beverage
8.64
Food options were not explicitly mentioned, hence rated at standard quality for this hotel tier.
Overall Experience
8.61
Overall experiences were positive, with many enjoying their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:10

Property Description

Luxurious Amenities: Air-conditioned rooms with city views, indoor pool access, and free WiFi throughout the property.

Convenient Services: 24-hour front desk, airport transfers, room service, and a variety of dining options at the restaurant and bar.

Prime Location: Close proximity to popular attractions such as Chaktomouk Hall, Tuol Sleng Genocide Museum, and Aeon Mall Phnom Penh. Perfect for both leisure and business travelers.

To book your stay at ARISON Hotel and experience luxury in Phnom Penh, visit our website or call our 24-hour front desk today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1062 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 8.61
C
C solo_traveller jp
1
Cons:

Staff entering room and going through personal stuff when requested not to. Staff leaving room door open after cleaning.

2026-05-07 via Nuitee
T
Thomas couple no
10
Friendly and helpful staff, a very comfortable hotel
Pros:

Hyggelig personale.

2026-05-07 via Nuitee
L
Lynn solo_traveller us
9
Good hotel for good value.
Pros:

Quiet room with very good AC and very hot water. Good value and close to many restaurants. Also close to the Independence monument, a great place to walk for exercise early in the day!

Cons:

WiFi was a little weak at times.

2026-05-07 via Nuitee
M
Mitja solo_traveller si
9
2026-05-05 via Nuitee
X
Xavier couple fr
10
Bien cool
Pros:

L’emplacement près du quartier animé mais dans une rue tranquille

Cons:

Le sol de la salle de bain faisait déraper

2026-05-05 via Nuitee
M
Mitja solo_traveller si
9
Pros:

Big room , good location, nice poolZ

Cons:

Wifi, no restaurant

2026-05-05 via Nuitee
C
C solo_traveller jp
1
Cons:

Staff stealing

2026-05-04 via Nuitee
T
Tee Kay solo_traveller fr
10
2026-05-04 via Nuitee
R
Rudy couple fr
10
2026-05-04 via Nuitee
W
WanderYears solo_traveller us
10
Great people in a beautifully designed hotel
Pros:

This was our second stay at this beautiful Boutique hotel and it has become our go-to place in town. The staff are very helpful and the rooms are wonderful.

Cons:

Be aware that there is no longer a restaurant or bar here or at least wasn't for either of our visits. So the description is a little off but other than that the hotel is beautiful.

2026-05-02 via Nuitee
B
Brian solo_traveller us
10
2026-04-30 via Nuitee
L
Lounadia solo_traveller fr
9
2026-04-30 via Nuitee
G
Gabriella couple au
4
I’d go elsewhere, not worth it
Pros:

Nice pool area with towels. Good location.

Cons:

Bad wifi, it would constantly drop out in the room or not connect at all, when it was connected it was incredibly slow. Cockroaches crawling in the bed, on your things and all over the floor.
We requested to stay one less night while still in the cancellation period (before arriving) and the booking.com and hotel didn’t accept the changes for days which apparently caused a “nightly rate change” resulting in not receiving a refund and paying a higher price per night for when we were there. Absolute scam and not worth what we paid.

2026-04-29 via Nuitee
R
Raees extended_group za
10
Simply a great place to stay
Pros:

The facilities was clean, the staff was so helpful and understanding, definitely enjoyed our time here and the location is good it’s not to far away from anything.

Cons:

N/A

2026-04-29 via Nuitee
L
Liv Angelica couple no
8
2026-04-29 via Nuitee
K
Kavya couple sg
9
2026-04-29 via Nuitee
L
Lewis couple kh
10
2026-04-28 via Nuitee
extended_group jp
9
値上げしないで。物価高に困ってます。
Pros:

一カ月人一回6日間宿泊しています、電気代に負けずに値上げだけは勘弁してください。ロケーションと毎日掃除してくれて、スタッフが優しい。近隣は、マックスバリュー、ラーメンで有名なシャングリラ、その隣のシャングリラ経営の牡蠣食べ放題(平日のみ)、老舗の忍者、人気の焼き鳥の時代屋、少し歩けば、丸亀製麺、焼き肉食べ放題六甲、日本食の浦江亭グループ三軒、朝食で有名なPANYA(パン屋さん)、ケンタッキー、他にも、名前忘れたけど、うどん屋さん、焼き鳥屋さん(何軒もある)、日本食がたくさんあります。寿司Lob、焼き鳥Lobの人気店もあります。あと、4ピース。

Cons:

細かな点はあります。

2026-04-28 via Nuitee
G
Günter solo_traveller de
7
Pros:

Freundliches Personal, mit Tuktuk alles in kurzer Zeit zu erreichen,Pool

Cons:

Es gibt kein Frühstück, Restaurant war geschlossen

2026-04-27 via Nuitee
B
Bo couple nl
10
Pros:

Staff was very helpful, room is excellent

Cons:

Pool is not clean

2026-04-27 via Nuitee