Novotel London Brentford

Hotels
•
Novotel
8.4 (3087 reviews)
Great West Road, Brentford , Brentford , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good value
Cons:
Issues with room temperature
Far from city center

Categories

Cleanliness
8.04
Overall cleanliness is good but there were mentions of a dirty mattress.
Service
9.01
Staff described as friendly, helpful, and attentive.
Location
7.55
A bit far from the city center but accessible via public transport.
Room Quality
8.5
Rooms are comfortable and well-kept, but issues noted with temperature.
Amenities
8.03
Good amenities like pool and dining, though the pool could be improved.
Value for Money
8.49
Generally a good value but some mentions of price concerns.
Food and Beverage
9.04
Breakfast praised highly and restaurant described as lovely.
Overall Experience
8.51
Overall, a pleasant experience with noted minor improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:08

Property Description

Convenient Location
Located just a 4-minute drive from Brentford Train Station and less than 8 miles from Heathrow Airport, Novotel London Brentford offers easy access to transportation hubs for a stress-free travel experience.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a minibar. Unwind at the fitness centre and indoor pool, or savor a delicious meal at the on-site restaurant and bar.

Explore Nearby Attractions
With Kew Gardens just 2 miles away and Richmond Park a short 12-minute drive, Novotel London Brentford is the perfect base for exploring the beauty of west London.

Book now for a memorable stay at Novotel London Brentford and experience the best of west London hospitality.

Important information:

Guests wishing to bring pets will be charged £15 per pet and per night.

Please note that the credit card used to book must be presented on arrival.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.4
Based on 3087 reviews
Cleanliness: 8.04
Service: 9.01
Location: 7.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
A
Arjoo • family_with_children • gb
5
Pros:

Nice layout

Cons:

Room very small for such an expensive price £200 for 1 night. And the Air Co was not working and the bathroom had no lock and you could see through the glass

2026-03-20 • via Nuitee
L
Lillian • family_with_children • gb
10
2026-03-19 • via Nuitee
M
Muralidharan • solo_traveller • gb
9
Excellent place to stay
Pros:

The staff was friendly and helpful. They allowed me to check-in early and that help me.

Cons:

None

2026-03-19 • via Nuitee
S
Sarah B. • extended_group • us
9
Nice hotel!
Pros:

It is in a great location for attending the Brentford FC match. I especially like the ease of parking in front of the hotel and the ability to walk to the match. The hotel is clean, and the rooms modern. It was a really nice stay.

Cons:

N/A

2026-03-19 • via Nuitee
G
Gareth • solo_traveller • gb
9
2026-03-18 • via Nuitee
Øyvind • couple • no
8
Pros:

Beliggenheten er ikke perfekt om du skal til sentrale London, men om du skal på fotballkamp for å se Brentford, er den perfekt.

2026-03-18 • via Nuitee
D
Derrick • couple • gb
8
Pros:

Warm, comfortable and clean

2026-03-17 • via Nuitee
V
Von • family_with_children • gb
9
Pros:

Food- soup good though it took long.
Friendly staff
Good decor and cleanliness

Cons:

Nothing really

2026-03-17 • via Nuitee
S
Stephen • couple • gb
10
2026-03-17 • via Nuitee
L
Lenynas Garcia • family_with_children • es
10
2026-03-16 • via Nuitee
I
ian • family_with_children • gb
9
Amazing hotel and facilities. Not sure about the front desk!
Pros:

Amazing hotel and all well maintained

Cons:

Pool and breakfast were amazing.

2026-03-15 • via Nuitee
K
Kazuma • couple • jp
7
2026-03-15 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-03-14 • via Nuitee
D
Dahray • couple • gb
5
2026-03-13 • via Nuitee
F
Filippo • solo_traveller • gb
6
2026-03-13 • via Nuitee
P
Pedro Miguel • couple • gb
8
2026-03-13 • via Nuitee
H
Hagenkötter • family_with_children • de
7
2026-03-12 • via Nuitee
A
Andyleek • solo_traveller • ie
8
Great hotel.
Pros:

Lovely breakfast , spotless, indian ran hotel very well trained helpfull and happy staff, food was good, good vibes, staff looked like it was a good place to work. Lovely english breakfast here.

Cons:

Card only. No cash

2026-03-12 • via Nuitee
J
Jorge Andres • family_with_children • es
9
Genial
Pros:

Hotel con buen acceso al transporte publico, pero alejado de las zonas turísticas. Reservemos con desayuno y fue fenomenal, habitación cómoda y muy limpia.

Cons:

Cuando llegamos no había nadie en la recepción así que te pierdes un poco, porque no sabes a donde dirigirte, en ese aspecto se debería mejorar, casi nunca hay nadie atendiendo en la improvisada recepción que tiene el hotel.

2026-03-12 • via Nuitee
S
Stuart • couple • gb
8
Pros:

it was fine

Cons:

location

2026-03-11 • via Nuitee