Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Prime location
Cons:
Cleanliness issues
Room condition inconsistencies

Categories

Cleanliness
7.58
Some reviews mentioned cleanliness concerns.
Service
9.05
Staff were friendly and extremely helpful, providing excellent service.
Location
9.09
Great location in the heart of the city with stunning views.
Room Quality
7.54
Some rooms were reported as cramped or in bad condition.
Amenities
8.57
Amenities such as freshly renovated rooms and good breakfast options.
Value for Money
8.53
Considered good value for the price with a range of room options.
Food and Beverage
9.08
Breakfast has a good variety and received positive mentions.
Overall Experience
8.55
Overall experience was satisfactory with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:43

Property Description

Modern Rooms with Amenities
The rooms at Almaty Hotel are designed in a modern style and come equipped with all the necessary amenities such as a minibar, flat-screen TV, and fridge for a comfortable stay.

Diverse Dining Options
Indulge in a culinary journey at the Grand Zina restaurant offering a variety of European, Italian, and Japanese cuisine. Afterward, unwind with a refreshing cocktail at the bar, perfect for relaxing after a long day of exploring the city.

Convenient Location and Services
Located in the heart of Almaty city, Almaty Hotel provides easy access to popular attractions like the Kazakh State Academic Theatre of Opera and Ballet and Ascension Cathedral. With a 24-hour reception, sauna, massage service, and free Wi-Fi, guests can enjoy a seamless and relaxing stay. Book now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for KZT 12,000 per person per night when using an existing bed.
    People 7 years old and over stay for KZT 11,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs KZT 500 per hour.

Location

Guest Reviews

8.5
Based on 1648 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
B
BOLAT couple kz
10
2026-02-14 via Nuitee
C
Clint couple kz
9
2026-02-13 via Nuitee
N
Nurbulek Adilov solo_traveller kz
9
2026-02-12 via Nuitee
Таир solo_traveller kz
10
2026-02-10 via Nuitee
M
melanie family_with_children my
8
Convenient location at Almaty
Pros:

Stayed here for 8 days. Good breakfast buffet.

Convenient location.

Nice view of the mountains from the room balcony.

Front office reception are lovely and helpful.

Cons:

Staff at the restaurant at breakfast time is attentive but sometimes too attentive they pick up plates from my table when I still have food on it...they could do with a bit more smiles as well and not looking grumpy.

2026-02-09 via Nuitee
D
Dmitry solo_traveller ru
9
2026-02-09 via Nuitee
Z
zhaoxing solo_traveller it
8
Pros:

到城区办事,用餐挺方便

Cons:

早餐品种选择不是很多

2026-02-08 via Nuitee
G
Gulmira solo_traveller kz
10
2026-02-08 via Nuitee
I
Ivan solo_traveller ae
10
Pros:

все

Cons:

все понравилось

2026-01-28 via Nuitee
D
Dmitriy couple kz
10
Pros:

Большой номер, удобная кровать, супер локация, супер вид из номера, неплохой завтрак, чисто.

Cons:

Заблокировали ключ раньше времени выселения

2026-01-25 via Nuitee
G
Gharam family_with_children sa
8
2026-01-24 via Nuitee
M
Mirgul solo_traveller kz
10
2026-01-23 via Nuitee
M
Mikhail couple kz
8
2026-01-23 via Nuitee
A
Alexey solo_traveller ru
10
2026-01-21 via Nuitee
A
Askar solo_traveller kz
9
2026-01-20 via Nuitee
A
Askar solo_traveller kz
9
2026-01-20 via Nuitee
F
FEDERICA solo_traveller it
7
2026-01-19 via Nuitee
A
Azamat solo_traveller ru
8
2026-01-19 via Nuitee
R
Robert solo_traveller de
10
2026-01-19 via Nuitee
V
viacheslav solo_traveller il
9
Завтрак отличный, но надо добавить кумыс и шубам.
Pros:

Все понравилось

Cons:

Замечаний нет

2026-01-19 via Nuitee