Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Prime location
Cons:
Cleanliness issues
Room condition inconsistencies

Categories

Cleanliness
7.58
Some reviews mentioned cleanliness concerns.
Service
9.05
Staff were friendly and extremely helpful, providing excellent service.
Location
9.09
Great location in the heart of the city with stunning views.
Room Quality
7.54
Some rooms were reported as cramped or in bad condition.
Amenities
8.57
Amenities such as freshly renovated rooms and good breakfast options.
Value for Money
8.53
Considered good value for the price with a range of room options.
Food and Beverage
9.08
Breakfast has a good variety and received positive mentions.
Overall Experience
8.55
Overall experience was satisfactory with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:43

Property Description

Modern Rooms with Amenities
The rooms at Almaty Hotel are designed in a modern style and come equipped with all the necessary amenities such as a minibar, flat-screen TV, and fridge for a comfortable stay.

Diverse Dining Options
Indulge in a culinary journey at the Grand Zina restaurant offering a variety of European, Italian, and Japanese cuisine. Afterward, unwind with a refreshing cocktail at the bar, perfect for relaxing after a long day of exploring the city.

Convenient Location and Services
Located in the heart of Almaty city, Almaty Hotel provides easy access to popular attractions like the Kazakh State Academic Theatre of Opera and Ballet and Ascension Cathedral. With a 24-hour reception, sauna, massage service, and free Wi-Fi, guests can enjoy a seamless and relaxing stay. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1769 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
D
DILLIP KUMAR • solo_traveller • kz
7
If you are looking for a good 3 star property in Almaty, this is the one with spacious rooms, nice location.
Pros:

Good clean rooms, centrally located, good restaurant.

Cons:

Nothing as such.

2026-08-08 • via Nuitee
S
Saha • couple • ae
9
Pros:

Location.

2026-08-07 • via Nuitee
Алена • solo_traveller • kz
10
2026-08-07 • via Nuitee
Вера • solo_traveller • kz
10
2026-08-06 • via Nuitee
Асель • couple • kz
10
2026-08-06 • via Nuitee
A
Alain • solo_traveller • fr
10
Modern and stylish
Pros:

The breakfast is amazing, the room is clean cozy and freshly renovated.
The location in the heart of Almaty next to the opera and not far from other interests

Cons:

The front desk is ok, but not very helpful

2026-08-05 • via Nuitee
Y
Yergali • solo_traveller • kz
9
2026-08-04 • via Nuitee
D
Daniyar • couple • kz
1
2026-08-03 • via Nuitee
M
mehmet • extended_group • tr
10
2026-07-25 • via Nuitee
Избасаров • solo_traveller • kz
9
2026-07-23 • via Nuitee
M
manoj kumar • couple • in
6
Good Location for Shor stay
Pros:

Room size and Bathroom Placement was a bit awkward with bathroom opening right inside the room

Cons:

Rooms Size and amenities

2026-07-22 • via Nuitee
R
Raiymbek • couple • be
10
Pros:

Отличное местоположение, хорошие современные номера.

2026-07-22 • via Nuitee
M
Maryam • solo_traveller • kz
1
Cons:

Бара в номере не было
Обменика нет
Валюту не принимают за оплату номера
Каспий банкомата нету
Так себе уровень для других стран

2026-07-17 • via Nuitee
U
Ulbala • couple • kz
10
2026-07-17 • via Nuitee
Мухамеджан • solo_traveller • kz
1
Cons:

Персонал совсем глупый!

2026-07-17 • via Nuitee
Y
Yasser • solo_traveller • ma
7
2026-07-17 • via Nuitee
A
Augustinus • extended_group • nl
9
Comfortabel hotel op goede locatie
Pros:

Ruime kamer
Nieuw en netjes
Goed ontbijt
Ligging in het midden van de stad

Cons:

Kamer voor 3 personen had badtextiel voor 2. Dit werd echter wel opgelost na vragen.

2026-07-17 • via Nuitee
G
Galiya • couple • kz
10
2026-07-16 • via Nuitee
R
Rafael • couple • uz
10
2026-07-13 • via Nuitee
T
Tim • solo_traveller • ch
9
Pros:

overall very decent !

Cons:

all good 👍

2026-07-11 • via Nuitee