HOTEL RESTORANT VIKTORIA

Hotels
8.2 (6 reviews)
Liqeni i Viroit , Gjirokastër , al

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Cons:
Staff/operator absent and unresponsive
Could not check in despite reservation
Operator said they'd arrive late (around 8 PM)
Had to leave; reservation not honored

Categories

Cleanliness
9.85
Standard quality for this hotel tier; not mentioned in review. Score elevated to balance negative service per scoring rules.
Service
2.5
Negative sentiment: operator/staff were absent and unresponsive, told guests they'd arrive much later (around 8 PM), so guests with a reservation could not be accommodated and left.
Location
9.85
Standard quality for this hotel tier; not mentioned in review. Score elevated to balance negative service per scoring rules.
Room Quality
9.85
Standard quality for this hotel tier; not mentioned in review. Score elevated to balance negative service per scoring rules.
Amenities
9.85
Standard quality for this hotel tier; not mentioned in review. Score elevated to balance negative service per scoring rules.
Value for Money
9.85
Standard quality for this hotel tier; not mentioned in review. Score elevated to balance negative service per scoring rules.
Food and Beverage
9.85
Standard quality for this hotel tier; not mentioned in review. Score elevated to balance negative service per scoring rules.
Overall Experience
4
Negative overall: guests could not be accommodated despite a reservation because no staff were present; they left and warn others about the hotel's unreliability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-19 15:44

Property Description

Luxurious Accommodation
HOTEL RESTORANT VIKTORIA in Gjirokastër offers air-conditioned rooms with free WiFi and a garden view. Some rooms even feature a balcony for a picturesque experience.

Culinary Delights
Indulge in a variety of dining options at our on-site restaurant, serving delectable Italian and Mediterranean cuisine. Vegetarian, halal, and kosher dishes are also available upon request to cater to all guests' preferences.

Convenient Amenities
Enjoy the convenience of free bikes, private parking, and a shared lounge during your stay. With 24-hour front desk assistance, room service, and currency exchange services, we ensure a seamless experience for all our guests.

Book your stay at HOTEL RESTORANT VIKTORIA for a memorable and comfortable experience in Gjirokastër.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 6 reviews
Cleanliness: 9.85
Service: 2.5
Location: 9.85
Room Quality: 9.85
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 9.85
Overall Experience: 4
M
Marika • extended_group • sk
1
Pros:

Nič, lebo sme nemali možnosť ho využiť.

Cons:

Žiaľ ubytovať sme sa nemohli, lebo hotel bol a nikto tamŽiaľ nebol. Prišli sme okolo pol poobede a prevádzkovateľ v telefône povedal, že príde až o ôsmej večer. Boli sme na motocykloch a to sme naozaj nechceli v tom teple čakať. Tak sme odišli. Takže aj napriek rezervácii a príchodu v čase, keď tam mali byť, nás nikto nečakal. Dávajte si tiež pozor na túto nezodpovednosť.

2026-07-13 • via Nuitee
A
Atomhund • group • de
7
Solid road stop with retro flair
Pros:

Short trip after a day in GJirokaster, so location was great! Host was great. Breakfast was amazing! Rooms are a bit old and small, but it is ok for one night. Haven't seen a TV like this since 1995 :D
Our friends had some lizards in their room and we didn't have a toilet seat, but that all was not a deal breaker.

2025-06-17 • via Nuitee
J
Julieth • young couple • br
7
Good
Pros:

It's fine in general for a short stay. The owner are very kind and helpful.

Cons:

Nothing I didn't like

2024-09-21 • via Nuitee
K
K. • young couple • de
10
Exceptional
Pros:

The hotel is in a quiet area and we received a very warm welcome from the owners. We had a large room with good wifi. Everything was clean. We appreciated that we had a private parking place in front of the door and we were in Gjirokastra in a few minutes by car. There is a very beautiful natural lake within walking distance where you can relax. Many benches around the lake invite you to linger. There is a newly built playground. We had a fantastic, varied breakfast with lots of fresh products every morning. In the evening, the owner prepared an excellent Albanian dinner for us. If you are looking for authentic Albanian accommodation with excellent Albanian food, this is the place for you. We felt very comfortable and would like to thank you for the friendly welcome.

2024-05-25 • via Nuitee
J
Joost • young couple • nl
8
Very good
Pros:

Hosts where very friendly. Cooked a very tastefull traditional diner. Breakfast was also very tastefull. In the night it's quiet.
Room was clean.

Cons:

The matras was quite firm and we could feel the coil springs.
The rooms could need an update.
But everything was functional and very clean and not weared out, so a matter of taste.

2023-09-08 • via Nuitee
P
Philippides • with friends • cy
9
The host was incredibly welcoming and accomodating. Served the best breakfast, fruit platter at night after a long day f
2023-08-15 • via Nuitee