Family Hotel Zhangjiajie

Hotels
9.7 (70 reviews)
No. 142, Baofeng Road, Jundiping Street , Zhangjiajie , cn

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great service
Friendly hosts
Clean facilities
Good location
Cons:
Occasional lack of amenities like shuttle service

Categories

Cleanliness
9.82
Rooms were reported as very clean and well-maintained.
Service
10
The hosts were described as very caring and attentive, going above and beyond for guests.
Location
9.82
Convenient location with good access to local attractions, noted as a strong point in reviews.
Room Quality
9.82
Rooms were spacious, comfortable, and praised for their quality.
Amenities
8.82
Basic amenities mentioned; however, some guests noted the absence of a shuttle service.
Value for Money
10
Good value highlighted through positive comments about the pricing relative to service and comfort.
Food and Beverage
9.32
Complimentary snacks and helpful dining advice were appreciated.
Overall Experience
10
Guests expressed high overall satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:34

Property Description

Prime Location and Views
Enjoy the convenient location just 20 km from Zhangjiajie National Forest Park and stunning city views from our property.

Comfortable Accommodation
Relax in our air-conditioned rooms with modern amenities, including a flat-screen TV, private bathroom, and free WiFi.

Convenient Services
Take advantage of our 24-hour front desk, airport transfers, and shared kitchen facilities during your stay.

Experience the best of Zhangjiajie at Family Hotel. Book now to secure your unforgettable getaway.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 70 reviews
Cleanliness: 9.82
Service: 10
Location: 9.82
Room Quality: 9.82
Amenities: 8.82
Value for Money: 10
Food and Beverage: 9.32
Overall Experience: 10
V
Vera • couple • kz
7
Соотношение цена-качество, хорошее месторасположение
Pros:

Месторасположение это самое отличное в этом жилье. Также соотношение цена-качество. Но комнаты плохо убирают, при заселении было чисто и чистое постельное белье. Однако окна, жалюзи в души давно не видели тряпки и чистящего средства. Комнату за 3 ночи пока мы там были ни разу ни убирали. Однако это частично компенсировалось милым хозяином и тем, что нам бесплатно отвезли до входа в национальный парк. Еще внимание: справа от входа в мини отель находится массажный салон. Не рекомендуем туда заходить, во время массажа навязчиво разводят на покупку какого средства с травками (типа спрея). Вместо расслабления в тишине от массажа получили раздражение от давления на покупку доп средств (еще и через переводчик)

Cons:

Описала выше

2026-06-20 • via Nuitee
G
Gustavo • extended_group • co
10
Pros:

La ubicación

Cons:

Muchas escaleras

2026-06-03 • via Nuitee
F
Fernanda Malena • couple • au
10
2026-06-02 • via Nuitee
M
melissa • couple • nz
10
Cumplidor
Pros:

Todo, en especial la amabilidad y hospitalidad de jack y su familia.

2026-04-21 • via Nuitee
E
Enrico • family_with_children • nl
8
2026-04-21 • via Nuitee
M
melissa • couple • nz
10
Céntrico, seguro, limpio y económico
Pros:

Buena ubicación y la amabilidad de Jack, su papá y hermana

Cons:

Está un poco difícil de encontrar por el nombre porque está en chino

2026-04-20 • via Nuitee
I
Isac August Bech • couple • dk
10
Pros:

Personalet var super venligt og var gode til hurtigt at hjælpe med bookinger af aktiviteter samt god gennemgang. Desuden kunne han snakke engelsk hvilket var et plus for os.

2026-04-07 • via Nuitee
• couple • fr
10
2026-04-06 • via Nuitee
H
haizea • family_with_children • es
5
Buena ubicación pero falta limpieza
Pros:

El personal del hotel es muy agradable y está muy bien ubicado en zhiangjiajie.

Cons:

La limpieza de la habitacion ha sido bastante mala. Estaba todo muy sucio y suciedad de varias semanas. La entrada del hotel está poco cuidada.

2026-04-02 • via Nuitee
P
Patricia • family_with_children • es
7
Aceptable
Pros:

Amabilidad del personal. Muy atentos y disponibles.

Cons:

Hacía frío en el alojamiento, el aire caliente no funcionaba correctamente, y había mucha humedad dentro de todo el edificio. Por 15€ la noche, es lo que se podría esperar.

2026-03-29 • via Nuitee
D
Dulcinealex • family_with_children • fr
10
Pros:

Tout est incroyable
Rapport qualité prix imbattable
La famille qui gère l'hôtel est adorable.
Merci encore pour tout !
LITS LES PLUS CONFORTABLES DE CHINE !!!!

Cons:

Tout était parfait !

2026-01-26 • via Nuitee
A
Alexander • extended_group • sg
8
Overall, very friendly family, great value and had a great stay! (puppy was a bonus)
Cons:

They had a 3 month old puppy which was very playful and liked to give little bites all the time. None of us minded but the dad didn't take care of it the right way. Would just hit the dog hard with a stick instead of actually training him.

2026-01-19 • via Nuitee
E
EnriKitaRo • solo_traveller • es
10
Pros:

Hotel familiar en una zona muy tranquila. Algunas opciones de comida cerca. Está un poco apartado de la zona centro de Wulingyuan (10 minutos andando) pero no si no te importa caminar como a mí, es una opción perfecta. Si quieres ir caminando al parque, la entrada está a unos 30 minutos. Los anfitriones son muy amables

2025-12-24 • via Nuitee
H
Harris • extended_group • gb
10
We were given a free extra room, the dog was very friendly
Pros:

Friendly staff, great location

2025-12-06 • via Nuitee
O
OKSANA • family_with_children • ru
10
Pros:

Доброжелательные хозяева,отвозили нас к парку,а так же в день отъезда за 80 юаней довезли до вокзала в Чжанцзяцзе.
Месторасположение на оживлённой улице,где много магазинов и множество мест где можно поесть.До центральной набережной и озера (в другой стороне)минут 10 пешком.
До парка тоже можно дойти пешком,около 2.5 км.
Большое спасибо!

2025-11-30 • via Nuitee
S
Samal • solo_traveller • kz
10
Я нашла этот отель по отзывам и не пожалела. Сын хозяина очень отзывчивый парен, я написала ему, что не знаю в какую сто
Pros:

Отзывчивые и очень заботливые хозяева

2025-10-24 • via Nuitee
H
Hernandez Arce • solo_traveller • cn
10
2025-10-16 • via Nuitee
C
Carlos • family_with_children • cl
10
Excelente ubicación y personal amable
Pros:

Ubicación excelente! El personal muy amable y servicial. Hablan inglés lo cual sirve muchísimo. Volveremos.

2025-10-09 • via Nuitee
C
Carlos • family_with_children • cl
10
2025-10-09 • via Nuitee
A
Afzal • couple • uz
10
Pros:

We really liked the hotel, everything was perfect, the rooms were very clean and the location was very convenient.

2025-10-01 • via Nuitee