Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Helpful and friendly staff
Great swimming pool and gym
Cons:
Cleanliness issues noted in reviews
Location somewhat distant from attractions

Categories

Cleanliness
6.58
Some guests noted cleanliness issues, such as dirty balconies and areas needing attention.
Service
8.57
Guests generally found the staff to be very friendly and helpful.
Location
7.08
Several reviews mentioned that the location was somewhat remote and not ideal for walking.
Room Quality
7.58
Rooms were described as comfortable and well-maintained, but with some minor issues noted.
Amenities
8.07
The amenities received positive remarks, especially the swimming pool and gym.
Value for Money
8.07
Guests felt the experience was worth the price, despite some small shortcomings.
Food and Beverage
7.58
Food options available on-site were appreciated, though some guests mentioned missing basics for cooking.
Overall Experience
8.07
Positive overall experiences, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:08

Property Description

Luxurious Accommodation in Tulum

Infinity Pool and Garden Oasis
Indulge in our infinity pool and lush garden for a relaxing escape from the bustling city. Enjoy the serene atmosphere and soak up the sun in style.

Gourmet Dining Experience
Savor the flavors of French cuisine at our family-friendly restaurant, offering dinner, brunch, and high tea. Delight your taste buds with exquisite dishes prepared by our talented chefs.

Convenient Services
Benefit from our airport transfers and car rental service to explore the nearby attractions hassle-free. Additionally, stay connected with complimentary WiFi and enjoy the convenience of a fully equipped kitchen in your modern apartment.

Experience luxury and comfort at MISTIQ Tulum Luxury Apartments. Book now for an unforgettable stay in Tulum!

Important information:

The photos on our rental website are illustrative and do not necessarily correspond to the exact apartment in which you will be staying. We would like to inform you that this is due to our apartment assignment process, which is based on the availability of the category that you have booked.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 311 reviews
Cleanliness: 6.58
Service: 8.57
Location: 7.08
Room Quality: 7.58
Amenities: 8.07
Value for Money: 8.07
Food and Beverage: 7.58
Overall Experience: 8.07
B
Bart • extended_group • nl
10
2026-03-24 • via Nuitee
M
Michele • extended_group • it
10
Siete fantastici!
Pros:

Praticamente tutto

2026-03-22 • via Nuitee
L
Léa • solo_traveller • ca
9
Pros:

J’ai adoré la piscine et la salle d’entrainement. De plus, la location d’équipements étaient très facile.

Cons:

Le bruit de l’air climatisé dans la chambre était un peu dérangeant pour dormir.

2026-03-14 • via Nuitee
L
laure • couple • fr
8
2026-03-07 • via Nuitee
N
noemi • solo_traveller • es
9
2026-03-05 • via Nuitee
E
Eden • couple • fr
10
Séjour incroyable dans un cadre magnifique !
Pros:

Le cadre et la piscine incroyable

Cons:

Rien tout était parfait

2026-03-02 • via Nuitee
M
Michelle • solo_traveller • us
6
2026-02-28 • via Nuitee
T
Tanya • couple • fr
7
2026-01-20 • via Nuitee
R
Ram • couple • il
1
Cons:

לצערינו החוויה לא הייתה טובה קיבלנו חדר ברמה נמוכה מאוד ללא ניקוז במקלחון ושירותים שנסתמים, לאחר שהזמנו מגבות וגם הן הגיעו מלוכלכות ואחרי הרבה זמן נאמר לנו בשעת הצ׳אק אווט שלכלכנו את המגבות וגובים מאיתנו 100$ על זה, לאחר נסיון לשוחח איתם נתקלנו בחוסר מענה ואטימות

2026-01-13 • via Nuitee
A
Alexander • family_with_children • ru
4
Pros:

Персонал был внимателен и решал все проблемы быстро.

Cons:

Очень шумно. Апартаменты находятся на дороге, на которой постоянный трафик. Спать невозможно.
Состояние конкретно наших апартаментов было плохое. Хотя у друзей в соседнем номере всё было на порядок свежее и лучше. Телевизор был разбит при заселении , персонал его поменял. Не помешало бы инвестировать деньги в ремонт и замену части аксессуаров, которые банально ржавые и старые.

2026-01-13 • via Nuitee
B
babamohammadi • couple • us
2
they should learn to treat guests as human not money machines and give them clean towels!
Pros:

it is clean and bed was good

Cons:

they do not give you more than 2 towels every 4 days , and no tooth paste!!
this is the most ridiculous thing I have seen
and they try to charge you and get money out of you for everything from taxi, water, etc!

2026-01-12 • via Nuitee
N
Norenko • extended_group • us
8
2026-01-12 • via Nuitee
N
Nahman • solo_traveller • us
10
2026-01-09 • via Nuitee
O
Olivia • solo_traveller • ca
9
Beautiful spot, we really enjoyed it
Pros:

Beautiful property, well maintained. Appreciated the coffee shop and grocery store in the building

Cons:

Wasn’t very walkable. Posting should note that the 2nd bedroom is quite separate from the 1st (which I tough when you have kids). Also no locks upstairs, no safe, no dish towels or paper towels to clean

2026-01-07 • via Nuitee
D
Diana • family_with_children • dk
8
2025-12-28 • via Nuitee
H
Haydee • couple • mx
10
Excelente lugar, calidad y precio
Pros:

La cama y almohadas, decoración, limpieza, productos de higiene personal. Espacios comunes fantásticos, bella jardinería, buen restaurante y mini market. Un lugar tranquilo para descansar. Piscina buenísima!

Cons:

Detalles: Falta enchufe para conectar la cafetera, se tuvo que conectar en toma de mesita de noche. Mejorar las calles para entrar y salir del estacionamiento. El brecker del calentador se calienta y se cae cuando se usa el agua caliente por mas de 10min. Las baterías de la caja fuerte estan en mal estado y no funciona.

2025-12-24 • via Nuitee
S
sabrina • extended_group • fr
10
2025-12-17 • via Nuitee
M
Miguel Angel • couple • mx
10
Recomendable
Pros:

Me gusto mucho el lugar, esta muy cómodo, limpio, el personal es muy amable, la llegada fue muy ágil, lo recomiendo totalmente.

Cons:

No te permiten estacionar tu vehículo en el estacionamiento del sótano, lo tienes que estacionar afuera sobre una avenida estrecha y muy transitada.

2025-12-17 • via Nuitee
A
Amel • extended_group • fr
9
Appartement magnifique
Pros:

L’appartement était superbe, décoré avec goût et très spacieux. La piscine était top et le lieu magnifique.

Cons:

Si vous prévoyez de cuisiner il n’y a pas de condiments de base (sel, poivre etc)

2025-12-12 • via Nuitee
A
Amina • couple • at
7
Okayish
Pros:

Der Pool, das Gym, Schlüsselfach und das Spa in der Unterkunft

Cons:

Am Balkon konnte man nicht sitzen, es gab nur einen Sessel und irgendwelche Insekten haben ein sekret auf den Balkon bzw auf uns gespritzt.
Es gab keinen Wasserkocher oder Möglichkeit kaffee zuzubereiten.

2025-12-09 • via Nuitee