Ginger Surat

Hotels
5.9 (240 reviews)
Off Dumus Road, Near Iskon Mall, Piplod , Surat , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Staff support
Location
Cons:
Cleanliness issues
Untrained staff
Inadequate room quality

Categories

Cleanliness
3.98
Room cleanliness was reported to be below expectations as indicated by multiple reviews mentioning unclean rooms and bathrooms.
Service
7.45
Mixed reviews on staff service; while some praised specific staff, others encountered unprofessional behavior.
Location
8.49
The hotel's location was well-reviewed, appreciated for its accessibility and convenience.
Room Quality
4.94
Room quality was a concern, with complaints about small sizes and lack of adequate amenities.
Amenities
4.97
Amenities were rated poorly; missing basic items like toiletries were mentioned.
Value for Money
6.93
Value for money is generally perceived positively despite some limitations.
Food and Beverage
4.98
Limited food options were mentioned; thus, the rating reflects a need for improvement.
Overall Experience
5.45
Overall experience varied widely; while some had excellent experiences, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:20

Property Description

Modern Accommodation with Free Wi-Fi

Ginger Surat offers a modern stay with complimentary Wi-Fi, surrounded by historic sites. The hotel's strategic location near the airport and various transport hubs makes it a convenient choice for travelers.

Comfortable Rooms and Convenient Amenities

The bright and stylish rooms at Ginger Surat are equipped with self-controlled air conditioning, flat-screen TVs, and minibars. Guests can enjoy free bottled water and access to a water dispenser on all floors. The hotel also provides a gym, Net Zone Area, and same-day laundry services for added convenience.

Dining Options and Services

Indulge in international cuisine at Square Meal Restaurant or grab a coffee at Café Coffee Day. With daily changing menus and a range of refreshments, guests can savor a delightful dining experience. Additionally, the hotel offers automated self check-in kiosks for a hassle-free stay.

Experience modern comfort and convenience at Ginger Surat - Book your stay now!

Important information:

Please note that this property only provides extra mattresses in place of extra beds.

Please note that the hotel will charge the credit card with a pre-authorization amount of INR 1. This amount will be adjusted against the final bill. Reservations with an invalid credit card or a credit card on which a pre-authorization charge fails shall be canceled within 24 hours of completing a booking.

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in. Guests are required to show a photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 500 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.9
Based on 240 reviews
Cleanliness: 3.98
Service: 7.45
Location: 8.49
Room Quality: 4.94
Amenities: 4.97
Value for Money: 6.93
Food and Beverage: 4.98
Overall Experience: 5.45
G
Girish • couple • gb
8
Pros:

Location

Cons:

Staff very always helpful

2026-04-02 • via Nuitee
G
Govind • couple • in
3
Not at alll worth for the money what we paid
Pros:

Locality

Cons:

Room structure

2026-03-16 • via Nuitee
G
Girish • couple • gb
8
Pros:

Staff, services, food and location

Cons:

Rooms too small for comfort and mattress feel too soft for comfortable sleep

2026-03-09 • via Nuitee
T
talha • solo_traveller • in
10
2026-03-04 • via Nuitee
G
Gurwinder singh • couple • au
1
Dont come here
Pros:

Staff was very nice this is what only thing we liked about rest everything was dirty in room

Cons:

Room was old, dirty, bathroom is full of old dirt stain. The shower head is not fixed on the wall which spill water all over the bathroom. All linen are not in white colour any more. Ripped chair cover.

2026-02-11 • via Nuitee
A
Aasif Patel • couple • in
1
2026-01-20 • via Nuitee
K
kamini • family_with_children • in
1
Pros:

nothing

Cons:

everything

2026-01-20 • via Nuitee
S
Santosh • solo_traveller • in
4
Cons:

Room size is not adequate and have now proper ambience

2026-01-19 • via Nuitee
G
Gopa • extended_group • in
4
Pros:

Very small room and washroom. Very old bath fittings. Smelling room

2026-01-19 • via Nuitee
N
Nupur • family_with_children • in
6
2026-01-19 • via Nuitee
N
Nirmal Kumar • couple • in
6
2026-01-19 • via Nuitee
A
Aashna • couple • in
1
2026-01-15 • via Nuitee
N
Navish Sankhla • family_with_children • in
8
2026-01-05 • via Nuitee
S
Shantanu • family_with_children • in
9
over all good stay
Pros:

it was pleasant stay . good at hospitality.

Cons:

Rooms are small

2025-12-26 • via Nuitee
K
KISHOR • solo_traveller • in
3
There is not a service Nobody care about gust.
Pros:

Not Up to the mark of

Cons:

No Room Service

2025-12-23 • via Nuitee
V
Vaidyanathan • solo_traveller • in
5
No human touch / No guide - Disappointing
Pros:

Location

Cons:

Lack of Proactive services

2025-12-16 • via Nuitee
P
Prathish • couple • in
4
2025-12-08 • via Nuitee
G
Gaurang Bhatt • solo_traveller • in
10
2025-11-19 • via Nuitee
N
Nilesh • couple • in
7
Pros:

Value for money

Cons:

Untrained staff

2025-11-19 • via Nuitee
O
Ostonova • solo_traveller • uz
7
2025-11-14 • via Nuitee