Ginger Surat

Hotels
5.9 (257 reviews)
Off Dumus Road, Near Iskon Mall, Piplod , Surat , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Staff support
Location
Cons:
Cleanliness issues
Untrained staff
Inadequate room quality

Categories

Cleanliness
3.98
Room cleanliness was reported to be below expectations as indicated by multiple reviews mentioning unclean rooms and bathrooms.
Service
7.45
Mixed reviews on staff service; while some praised specific staff, others encountered unprofessional behavior.
Location
8.49
The hotel's location was well-reviewed, appreciated for its accessibility and convenience.
Room Quality
4.94
Room quality was a concern, with complaints about small sizes and lack of adequate amenities.
Amenities
4.97
Amenities were rated poorly; missing basic items like toiletries were mentioned.
Value for Money
6.93
Value for money is generally perceived positively despite some limitations.
Food and Beverage
4.98
Limited food options were mentioned; thus, the rating reflects a need for improvement.
Overall Experience
5.45
Overall experience varied widely; while some had excellent experiences, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:20

Property Description

Modern Accommodation with Free Wi-Fi

Ginger Surat offers a modern stay with complimentary Wi-Fi, surrounded by historic sites. The hotel's strategic location near the airport and various transport hubs makes it a convenient choice for travelers.

Comfortable Rooms and Convenient Amenities

The bright and stylish rooms at Ginger Surat are equipped with self-controlled air conditioning, flat-screen TVs, and minibars. Guests can enjoy free bottled water and access to a water dispenser on all floors. The hotel also provides a gym, Net Zone Area, and same-day laundry services for added convenience.

Dining Options and Services

Indulge in international cuisine at Square Meal Restaurant or grab a coffee at Café Coffee Day. With daily changing menus and a range of refreshments, guests can savor a delightful dining experience. Additionally, the hotel offers automated self check-in kiosks for a hassle-free stay.

Experience modern comfort and convenience at Ginger Surat - Book your stay now!

Important information:

Please note that this property only provides extra mattresses in place of extra beds.

Please note that the hotel will charge the credit card with a pre-authorization amount of INR 1. This amount will be adjusted against the final bill. Reservations with an invalid credit card or a credit card on which a pre-authorization charge fails shall be canceled within 24 hours of completing a booking.

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in. Guests are required to show a photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.9
Based on 257 reviews
Cleanliness: 3.98
Service: 7.45
Location: 8.49
Room Quality: 4.94
Amenities: 4.97
Value for Money: 6.93
Food and Beverage: 4.98
Overall Experience: 5.45
M
Maithili • couple • in
3
Highly disappointing experience
Cons:

Bathroom & room functionalities were dysfunctional. Breakfast was not good at all & not worth it. Even the upgraded room was too tiny.

2026-08-04 • via Nuitee
S
Sivakumar • extended_group • in
7
Pros:

location

Cons:

room

2026-07-10 • via Nuitee
S
Sandeep • solo_traveller • in
4
could have been better
Cons:

Overall cleanliness of reception, wash room

2026-07-06 • via Nuitee
R
Rajesh • family_with_children • in
4
2026-07-02 • via Nuitee
S
Sonal • solo_traveller • in
6
2026-06-26 • via Nuitee
V
VB • solo_traveller • in
10
2026-06-20 • via Nuitee
Y
Yadav • solo_traveller • in
4
2026-06-14 • via Nuitee
S
Sanjit • solo_traveller • in
7
Not good
Pros:

Near the airport

Cons:

The main entrance was very bad

2026-06-11 • via Nuitee
M
Mohammed Malek • solo_traveller • gb
5
Cons:

They are charging for early check-in, even if the rooms are ready, if you pay you get room or else you wait.

2026-06-05 • via Nuitee
A
ASHOK • solo_traveller • in
4
2026-06-03 • via Nuitee
Y
Yogesh • solo_traveller • in
8
2026-05-31 • via Nuitee
• solo_traveller • in
10
Excellent
Pros:

Everything

Cons:

Every parameters

2026-05-26 • via Nuitee
P
Pooja • solo_traveller • in
2
2026-05-13 • via Nuitee
S
Sachin • family_with_children • in
3
Pros:

Wrost service and Bathroom is not clean , Intercom is not working

2026-04-20 • via Nuitee
S
Sureshchandra • couple • jp
7
Pros:

Good

2026-04-20 • via Nuitee
G
Girish • couple • gb
8
Pros:

Location

Cons:

Staff very always helpful

2026-04-02 • via Nuitee
G
Govind • couple • in
3
Not at alll worth for the money what we paid
Pros:

Locality

Cons:

Room structure

2026-03-16 • via Nuitee
G
Girish • couple • gb
8
Pros:

Staff, services, food and location

Cons:

Rooms too small for comfort and mattress feel too soft for comfortable sleep

2026-03-09 • via Nuitee
T
talha • solo_traveller • in
10
2026-03-04 • via Nuitee
G
Gurwinder singh • couple • au
1
Dont come here
Pros:

Staff was very nice this is what only thing we liked about rest everything was dirty in room

Cons:

Room was old, dirty, bathroom is full of old dirt stain. The shower head is not fixed on the wall which spill water all over the bathroom. All linen are not in white colour any more. Ripped chair cover.

2026-02-11 • via Nuitee