Basera Hotel, Mall Road

Hotels
6.6 (28 reviews)
Spring Road , Mussoorie , in

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Facilities

Offsite parking discounted rates available
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Good location
Low charges
Fresh food
Cons:
Poor cleanliness
Lack of service speed
Quality of food issues

Categories

Cleanliness
4.85
Need to focus on Cleaning like Bedsheet and all not clean well.
Service
7.35
Standard service for this hotel tier; some feedback about laziness but not overly negative.
Location
8.35
Location is good.
Room Quality
5.85
Average room quality based on experience.
Amenities
6.85
Standard quality for this hotel tier.
Value for Money
7.35
Low charges offered give a sense of value.
Food and Beverage
5.85
Quality of food not good.
Overall Experience
6.35
Mixed feelings; satisfactory but needs improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:28

Property Description

Scenic Views and Comfortable Stay
Experience a tranquil stay at Basera Hotel, nestled in the picturesque surroundings of Mussoorie. Enjoy modern amenities and warm hospitality during your visit.

Convenient Location
Situated just 300 meters away from Mussoorie Library and within close proximity to Gun Hill Point and other popular attractions, Basera Hotel offers a prime location for exploring the hill station.

Modern Amenities
Unwind in well-equipped rooms featuring flat-screen TVs, plush bedding, and private bathrooms. Take advantage of free WiFi, room service, and on-site dining options for a relaxing stay.

Ready to experience the perfect getaway? Book your stay at Basera Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.6
Based on 28 reviews
Cleanliness: 4.85
Service: 7.35
Location: 8.35
Room Quality: 5.85
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 5.85
Overall Experience: 6.35
M
mani • couple • in
1
2026-04-07 • via Nuitee
A
Abhishek • couple • in
4
2026-03-06 • via Nuitee
M
Manish • family_with_children • in
4
2026-01-20 • via Nuitee
P
Pushpinder • solo_traveller • in
8
2026-01-19 • via Nuitee
R
Rakesh Kumar • family_with_children • in
1
Happy but
Pros:

Low charges and fresh food

Cons:

Comfort

2026-01-19 • via Nuitee
A
Amit • family_with_children • in
10
2025-12-04 • via Nuitee
P
Prashant • family_with_children • in
8
Pros:

Location is good and Balcony view

Cons:

Good But Complementary not provide. Need to more focus on Cleaning like Bedsheet and all not clean well.

2025-11-17 • via Nuitee
R
Rajat Dayal • family_with_children • in
7
2025-11-17 • via Nuitee
M
Mohit • family_with_children • in
3
Need improvement
Pros:

Nothing

Cons:

Maza nahi aaya ...too lazy service , quality of food not good.

2025-11-02 • via Nuitee
V
videv • family_with_children • in
8
Nice
Pros:

Location, arrangement, staff.

Cons:

Need To take attention towards cleanliness more.

2025-10-25 • via Nuitee
E
ENTERPRISE • family_with_children • in
10
2025-10-24 • via Nuitee
S
Sameer • family_with_children • in
7
2025-07-31 • via Nuitee
M
Mohd • family_with_children • in
9
2025-07-28 • via Nuitee
S
Suraj • extended_group • in
1
Worst
Pros:

There was not nothing good about this hotel.

Cons:

Worst experience ever even after having confirmed reservation they denied for the room.

2025-07-07 • via Nuitee
C
Chauhan • family with young children • in
10
Exceptional
2025-06-30 • via Nuitee
D
Dhama • family with young children • in
1
Bad
2025-05-18 • via Nuitee
M
Mahipal • young couple • in
5
Average Experience, Good Location, Bad Rooms, Good Food
Pros:

The food we ordered was good. Especially Poori-Bhaji and Aaloo Pyaz Paratha. Tea was sometimes good and sometimes very average.
Location was good with alot of open terrace area to sit in sun lights and have breakfast. Almost 7-8 min walk to Library Chowk.

Cons:

The room was not how it was looking in pictures while booking. It was a very average room which was given to us. Not having even the electric kettle and tea/coffee pouches. Do not book with breakfast if you are booking rooms here. Do not rent out scooties from here since they will charge atleast 100-200Rs extra to the market rate. Better Google "rent scooty near me" and call the numbers to book in cheaper rate. We booked scooty Access-125 in 600Rs per day since it was weekend (Sat-Sun), otherwise it can be booked in Rs 500 on weekdays. Good luck.

2025-04-01 • via Nuitee
P
Pradip • young couple • in
8
Very good
2025-03-02 • via Nuitee
U
Utkarsh • young couple • in
8
Very good
2025-01-24 • via Nuitee
I
Ishit • family with young children • in
10
Exceptional
2025-01-22 • via Nuitee